Seelen not opening

[sweet wagon]

idk what is wrong but my seelen is not opening I installed it from ms store (then uninstalled it) and tried the same with you guys' website. I will send the logs

[grand yacht]

same issue

these are my logs

ive tried installing the nightly version too. only difference is that the nightly version opens 50 windows explorer instances every time it loops.

[earnest sinew]

same issue

[fierce wren]

same issue

[grave flint]

Download an older version from the website in the meantime if you like. Find the older versions page and select 2.4.11. That worked for me, and you can update easily when a fix comes. I think the issue is something to do with the new windows update or something?

[errant sigil]

broooooo

app wasn't working for new users

really

why people just told me this omg

<@&1380792233850179685> ?

T-T

okey, this only happens since v2.5.2 so is fine

hotfix coming on v2.5.3

[winter pelican]

Bro I wan on the middle of a match

I did tag you on multiple issues

I didn't noticed this post lol

[errant sigil]

resend the issue post on support channel if is crash issue only.

[winter pelican]

Ok

[earnest sinew]

I installed version 2.5.3, then 2.5.3 Nightly, but the application does not start and there is a mess with processes in the task manager.
Only version 2.4.11 is stable.

[winter pelican]

2.5.3 is already out ?

Lol

That was quick

[earnest sinew]

Yes, it is available on GitHub

[winter pelican]

Yep I think you should get so e sleep man you look tired

Maybe you are sleeping get enough rest

[errant sigil]

Your issue is not the same

I fixed the reported on this channel, (log files)

[earnest sinew]

Here are the logs after installing the latest version (2.5.3)
As I mentioned earlier, the program doesn't open, the cursor blinks, and the Task Manager displays an infinite number of "explorer" processes
Thank you in advance ❤️

[sweet wagon]

yoooo tysm it works now!

[errant sigil]

thanks for the logs I will look into this

today

[jagged trellis]

i tried everything bro ur a legend

[errant sigil]

@here test last nightly and check if logs now are generated

[earnest sinew]

@errant sigil

[tired cairn]

:tada: @earnest sinew just advanced to level 1!

[errant sigil]

Okey I got the issue now

You are running the app as admin

?

@earnest sinew

But that's the issue it restarts infinity as it tries to de-elevate the process

It was not logged before now I know what the issue is

@thin stream now we know the issue 😛

[lavish yarrow]

nice

[errant sigil]

Btw I won't be able to replicate it probably is multi-account issue

Or something like that

[errant sigil]

I love these type of bugs who makes me improve the debug system for future

Makes things easier after

[thin stream]

So it was on new installs? I was figuring that was the case but wasn’t sure yet

Oh by the way when should we ping you, is it the moment we get a suspicion of the issue but don’t yet know the culprit?

Is it if it’s something app-breaking?

[winter pelican]

Wait can support use @ here?

It would be pretty neat for it

[grave flint]

Lmao I just ran the app from the Microsoft store and it just kept duplicating instances of Explorer. I don't think it is actually admin though.

I'm prob totally wrong though

[earnest sinew]

I can't say for sure, but it seems like I'm launching the app not as admin.

[errant sigil]

nah, is some bug related to run the app as admin.

that is not allowed for security reasons.

[errant sigil]

nah only admins can.

[errant sigil]

ye please download the app from the nightly version on website and send me the logs please.

@earnest sinew I need to check something with you

[grave flint]

Sure

[errant sigil]

if you did, tell me to check if is the same issue or another

[grave flint]

I am not home yet, but later. Where will I find the logs though?

[rapid shell]

Seelen UI Paths

• App data: %appdata%\com.seelen.seelen-ui
• App Logs: %LocalAppdata%\com.seelen.seelen-ui\logs

[errant sigil]

hmm F

as question you haven't disabled UAC?

[grave flint]

In like 1h I will be home

[grave flint]

Disabled? As in the popup asking for admin?

[errant sigil]

yes

[grave flint]

I haven't disabled that, stupidest thing you could do lmao

I just have it be a yes and a no

[errant sigil]

well, you can, sooooo I need to ask in case.

[grave flint]

Huh?

[errant sigil]

I need logs, to see.

idk

[grave flint]

Ok I will send them later when I get back

[errant sigil]

probably is another issue or the same, who knows.

[errant sigil]

well aparently the native shell is running as admin in your system, so it can be the cause of infinity loop

[earnest sinew]

I get you, but how do I check it out?

[earnest sinew]

I attempted to verify this myself.
According to Task Manager, Explorer is running with admin privileges.

[thin stream]

I’d expect it to be

[errant sigil]

Yep, this is the main issue, is a security risk on your pc

Btw I removed the run as de-elevated try

Instead just a warning will be shown

Try last nightly, this issue is resolved

[thin stream]

Oh maybe also add a warning for when display or monitor drivers aren’t detected, as some disable those it seems

[errant sigil]

Ye it was before, but removed.

[earnest sinew]

The latest version helped and the program started.
I understand about the possible risks but is there any way to get rid of the warning window each time I launch Seelen?

[errant sigil]

No, it will be there is better to fix it

Search on google how

Or you need it for some reason to be running as admin the shell?

[earnest sinew]

This is mostly due to the UAC warning windows

[errant sigil]

So basically you disabled UAC?

Yeah that's what I thought

[earnest sinew]

Yes

[errant sigil]

So in that case, I will skip the warning if UAC is off