This is what my gm told me when I had this problem months ago.
#🦗bug-hunt
gilded zinc
steel hare
Hello. Despite all this being active I've never gotten a notification for this game in a couple years of playing. I originally thought it was my phone. But I recently got a new phone and also my alliance members all say they don't get notifications either. Most of my other games send me notifications. My shield has expired several times cause I didn't realize time was up and it leads to attacks. Is there any way we could get this fixed?
opal sorrel
Hello. Despite all this being active I've never gotten a notification for this g...
Have you checked if your devices settings for notifications allow notifications for the game?
steel hare
I have. It's set to allow.
oak edge
Hello. Despite all this being active I've never gotten a notification for this g...
Most of us have game notifications off. They do not work or are insanely inaccurate and delayed. I've yet to see it fixed the years I been playing so I wouldn't hold your breath waiting for it to be fixed. Set a timer yourself for your bubbles as a fix tho 🙂
rose cloud
Same here.
gilded zinc
This is what my gm told me when I had this problem months ago.
@rose cloud
full plinth
I've had these unknown 5 bits of mail for days now. I've went through every section of mail hitting 'Mark all as read' but yet it remains.
tacit trail
I am again seeing notifications for unread mails - is it another issue related to faction communications? It's very annoying, please check
somber frigate
It shows I have messages but I go and look and there's nothing there
unique vigil
Ich habe bei jedem Account 1 ungelesene Nachricht. Wenn ich danach schaue, ist da aber keine....🙄
gaunt shoal
Ich habe bei jedem Account 1 ungelesene Nachricht. Wenn ich danach schaue, ist ...
Thank you. I will forward this
craggy pond
Ich habe bei jedem Account 1 ungelesene Nachricht. Wenn ich danach schaue, ist ...
Bitte melde das Problem auch zum CS. 
am besten mit Bildern oder einem kurzen Video
slow rapidsBOT
craggy pond
Option 2 ist eine gute Wahl
turbid sorrel
Since when do you need to have a successful attack in Campaign to get it to count towards special events? I spent 270 AP, successfully won 6 of my Campaign battles and that's all it shows I did in the current special event, Prayer for Future, 6 out of my 13 tries. Is that another bug or did someone change the rules?
gaunt shoal
Since when do you need to have a successful attack in Campaign to get it to coun...
Since you get rewards for winning
turbid sorrel
Since you get rewards for winning
That's not an answer
gaunt shoal
You’ve never got rewards from losing
turbid sorrel
It's not about getting rewards in Campaign though, it's should be about taking turns in Campaign for the special events. At least, it should be renamed to be more accurate in the list of how to get your tokens: maybe it should be called Campaign wins instead of just Campaign. Know what I mean? Thanks anyway, I guess I'd been stuck so long in the same spot I'd stopped trying to get ahead for a while
craggy pond
It's not about getting rewards in Campaign though, it's should be about taking t...
I understand what you mean, but it always have been like that. We will forward your suggestion to add to "win campaign" into event description. But we cant promise it will be changed.
unique vigil
Bitte melde das Problem auch zum CS. <:cutefrog:1004665044769980436> am besten ...
Danke, das mache ich
gilded zinc
The prayer for future.
I was having network and freezing issues a half hour before reset so I fixed game then rebooted both the game and my device: this seems to have resolved that issue but I don't know if that has anything to do with it or not.
vast birch
This is on 2 different rounds during Sim training.
And campaign *EDIT-Exiting the game and reopening fixed it.
It's happening after doing the puzzle duel event.
graceful marten
Same here, after today’s mini update. Reopening the game (even without “fix game”) helps to get rid of it too, but the bug comes back in awhile
vast birch
Same here, after today’s mini update. Reopening the game (even without “fix game...
Every time if you do the event before the regular match stuff.
steel drum
The puzzle duel event itself is broken. All the special bombs look the same
vast birch
The puzzle duel event itself is broken. All the special bombs look the same
I was just coming to post about that.
fallow cobalt
I was just coming to post about that.
PC or mobile version?
vast birch
PC or mobile version?
Mobile
graceful marten
The puzzle duel event itself is broken. All the special bombs look the same
I prefer not to use them because they work unpredictable 🙈. I lost a few rounds cause they worked not the way I expected 🤨
cinder pelican
iOS for sure it’s happening on
quaint totem
I have recently (for the last few days) being doing campaign chapter 2 phase 20-7 on auto when I noticed the following video corruption
I am using an iPhone and I have ask others in alliance and someone answered saying they are not seeing this. They have a Samsung
I have tried to restart the game, the phone showing this is an IPhone 16 pro max
fallow surge
I was just coming to post about that.
I got also the same issue on pc version. Bombs (small and big) plus stun grenade have the same spark icon and can't figure what it is actually there
and that's now from a fight (pc version)
gaunt shoal
It’s been reported
quaint kernel
Is there a bug where the infirmary doesn't heal what you choose?
I started with 720k taxi. Decided to heal them all. However, when I started healing only 82.5% of that started healing and I was left with 88.9k taxis.
So then I chose to heal all of the 88.9k taxis; again, only partially started healing and I was left with some that I had to heal again. And so on and so on.
Screenshot was my last attempt to heal all 1320 taxis left but when I clicked heal, only 1231 started healing. Not all.
This is on PC.
random shell
gilded zinc
I'm on iPad with tablet mode activated and don't have this issue.
My iPhone 13 doesn't either. Hope this helps to narrow it down.
red kettle
I am on a Samsung tablet running Android 14 and am seeing this corruption in Hero Duel Survival. I haven't tried any other Match 3s yet.
gilded zinc
I am on a Samsung tablet running Android 14 and am seeing this corruption in Her...
Do you have tablet mode enabled?
feral arch
Same issue here and I have a Samsung
long rapids
Anyone else having this problem where all the special items look the same like glowing orbs
icy crystal
This is happening on my iPhone 16. I have force restarted app and turned the phone off and on. The first two pictures from the hero duel make it incredibly hard to play. And the puzzle duel is really hard because we don’t know what is a vial, bomb, or grenade
red kettle
The event ended at reset. The screen stays for 1 more day in case you still need to claim rewards.
craggy pond
Please also reach out to CS about the like a ghost looking issue at Match-3
slow rapidsBOT
gaunt shoal
karmic schooner
Hi... I've encountered a problem in a puzzling duel! I haven't been awarded points for the last two duels 😬
willow bramble
In Prayer for the Future, I'm not receiving any daily points today for lairs, AP, etc. I have screenshots showing this if you would like.
[982] Matriarchᴛʜᴄ
This is very frustrating as I have spent to purchase additional stamina packs, AP, and lanterns in order to complete this event.
oak edge
In Prayer for the Future, I'm not receiving any daily points today for lairs, AP...
You do not get materials today. This is strictly claiming period
willow bramble
Thank you for the prompt response and clarification ❤️❤️❤️ When I clicked on "use", it still lists the different ways to achieve points, this is where I was misled.
grim grove
@tacit haven @dim urchin @hollow ember @elder frigate
Help please🙏🏼 shielded with a 24hr shield at 8:32 that you can see in the screenshot and then my hq was attacked at 8:41, how did my shield drop? You can see there was no war frenzy or anything to cause it to drop before the attack?
hollow ember
<@834548503124246540> <@221963870196072448> <@818443747158786068> <@608066712709...
Maybe you were attacked on the records
craggy pond
<@834548503124246540> <@221963870196072448> <@818443747158786068> <@608066712709...
Please dont tag mods random. With that issue you have to reach out to CS.
slow rapidsBOT
craggy pond
I suggest the mail option
tacit haven
<@834548503124246540> <@221963870196072448> <@818443747158786068> <@608066712709...
We can only see that there was no frenzy when you shielded of course). Maybe you hit a tile afterwards?
And what falla said 😇
grim grove
We can only see that there was no frenzy when you shielded of course). Maybe you...
Thank you!
worldly niche
Hello did anyone lose their attempts purchased in puzzle duel
gaunt shoal
Hello did anyone lose their attempts purchased in puzzle duel
They clear at reset every day
worldly niche
They clear at reset every day
Thank you I didn’t know that
dim arch
In the super mecha module, once you get to lvl 6, it initially requires you to obtain 2x level 6 modules to fuse and upgrade to level 7 module. Once at lvl 7, based on the conversion rate established, once you obtain 2 more lvl 6 modules of the that type, it SHOULD allow you to fuse into 1x lvl 7 module, but instead now requires you to collect 3x lvl 6 modules to have them fuse to a level 7 module. Is this a bug? If it only requires 2x lvl 6 modules to fuse into a lvl 7, it should stay the same the next time you fuse into another lvl 7.
craggy pond
In the super mecha module, once you get to lvl 6, it initially requires you to o...
It needs 2 plus the one equiped lvl 6 to lvl 7 - so in total 3 lvl 6
dim arch
It needs 2 plus the one equiped lvl 6 to lvl 7 - so in total 3 lvl 6
Thank you for the clarification!
golden vapor
Brick Hammers from the last event aren't converting or able to be converted. Submitted a bug report with a reply that they'd convert automatically. Any idea on a timeline since the event ended last week?
gaunt shoal
Brick Hammers from the last event aren't converting or able to be converted. S...
Usually before next hammer event
gritty fern
uh is this a bug? first time i’ve ever obtained nothing!
buoyant ember
I often get nothing, they don't normally rub it in though.
clear skiff
Why is it for AI Hub deploy Quest for Treasure Hunter the M4 piece is hard to obtain??? Have 10-15 of all other ones. Change this please
oak edge
Why is it for AI Hub deploy Quest for Treasure Hunter the M4 piece is hard to ob...
This isn't a bug also we are having issues with 2 and 6 over here so it's random👀🤣
dim urchin
No bugs here
blazing wind
X must be down
I can't connect
gaunt shoal
X must be down
I can't connect
I looked at down detector. It looks like this.
Recommend getting a second bind like Gmail
quiet verge
Anyone else not able to get into account?
Been more than 12 hrs
Extracting files error
slow rapidsBOT
fallow cobalt
Anyone else not able to get into account?
Been more than 12 hrs
Extracting fil...
Try the tips above 
gilded zinc
Anyone else not able to get into account?
Been more than 12 hrs
Extracting fil...
What are you bound with?
X gives the most problems as they changed their API several years ago.
Suggested binds are Facebook and Google.
quiet verge
What are you bound with?
X gives the most problems as they changed their API sev...
With Facebook and Gmail both
I reinstalled it and just now able to get back to it
Otherwise it was Extraction failed error for almost 24hrs
Thankyou all for the concern and help ❤️
gilded zinc
With Facebook and Gmail both
I reinstalled it and just now able to get back to ...
Sometimes there's a mini update that throws a spanner in the works. Glad you got back in.
quiet verge
The last update which i did, it locked me out instantly.
It was a loading circle
A pending update
And boom..
I even said my goodbyes and hugged my freedom🤣
gilded zinc
🤣
misty pelican
I have noticed at reset that I have been getting negative might. Yesterday was -750k and the last time I noticed it it was -375k a couple times on consecutive resets. I haven't been available at every reset to notice, but the first time I did notice it, it was after the doomsday event.
Is there anything that can be done to rectify this situation?
vast birch
I have noticed at reset that I have been getting negative might. Yesterday was -...
Do you have plants that go between level 7 & 8? It sounds like there was crop loss for not keeping something high enough.
misty pelican
My focus is fighter, and my levels are 8 on 2 and 7 on another fighter seeds.
That seems very high might loss for a few crops rotting.
vast birch
My focus is fighter, and my levels are 8 on 2 and 7 on another fighter seeds.
Th...
Yeah, it's a 375k loss if my crop isn't over the threshold of level 8 enough.
misty pelican
Thanks for the information 👍. I'll be sure to try and keep my levels up and see if it makes a difference.
red nest
I have noticed at reset that I have been getting negative might. Yesterday was -...
I lose 750k for 1 level 10 plant
It’s definitely your crops
gilded zinc
I've purposely slowed down plant production so I don't reach level 10 as quickly.
misty pelican
Wow. The might gained initially is far less than the might losses. If this happens every reset I will hit zero might before long😂 😂
vast birch
I lose 750k for 1 level 10 plant
Does the benefit outweigh the loss? I only have the one crop at level 8 and I'm wondering if it's even worth it to go higher with any of the others or just stay at 7.
red nest
Does the benefit outweigh the loss? I only have the one crop at level 8 and I'm ...
900% atk vs 300% atk
To me one of the best and affordable options in the game to boost stats
vast birch
900% atk vs 300% atk
To me one of the best and affordable options in the game t...
Yeah I'd say it's worth it 🤣
austere cipher
Does the benefit outweigh the loss? I only have the one crop at level 8 and I'm ...
Just don't upgrade right away. Keep planting and build a buffer while you build a supply of seeds. You only need to plant 1 epic seed or 2 purple seeds of each type every day to maintain.
vast birch
Just don't upgrade right away. Keep planting and build a buffer while you build ...
I never would've thought of that. Great tip!
misty pelican
I wish I had known this before I upgraded my seeds to 8.The one I have at level 7 has enough seeds currently growing to upgrade it today😂 😂
I better get swapping and start hoarding seeds for maintenance purposes.
astral junco
Не сохраняются личные сообщения в разделе "шепот", ранее такого не было
random vessel
Skin shop
fallow cobalt
Не сохраняются личные сообщения в разделе "шепот", ранее такого не было
Можешь это записать на видео и отправить мне в лс?
formal sparrow
Hello everyone ! In support centr i only use to use chat bot not able to find where is to creat my ticket to speak with a human. I have 1 big really annoying game issue what is so match on nerv. With Windows 11 ctrl+v (coppy paste dosn't work ) you can not even coppy yourd idle land to make alliance help and no coppy from internet or chat it just shows message invalid characters . For Android all is fine but i gaming from my computer windows 11 and coppy paste just dosn't work it is so so so making me sometimes angry . I have to explain to my team i can not put idle land in aliance mail i just can not coppy it where even some music i love and i cant paste it in chat cuz letters dostn match its invalid windows 11 looks this game do not fully support it is still in some ice age development ?
fallow cobalt
Hello everyone ! In support centr i only use to use chat bot not able to find wh...
Try contacting CS via email
slow rapidsBOT
gaunt shoal
Please contact cs. But there is no alliance party today
Ended at reset
#✨news message. here’s a calender
loud bluff
Thank you
thorny atlas
lethal ivy
Unable to top up on vouchers right now tried the current and previous official site
[121012]Internal error
gaunt shoal
Unable to top up on vouchers right now tried the current and previous official s...
What are you using? PayPal?
lethal ivy
Yup
gaunt shoal
Yup
I read an article yesterday PayPal went down. Maybe they are still suffering
Yeah. Verified yesterday the outages started
worn aurora
Why does this always say clearance award is an apex cores but it never yields an apex cores upon clearance?
opal sorrel
Why does this always say clearance award is an apex cores but it never yields an...
If you click it, it gives you the statistics
slate flume
Why does this always say clearance award is an apex cores but it never yields an...
The only way to get an Apex core is to use Holos and Advance an Epic core. You can't randomly get an Apex core for clearing a sim battle.
spring lantern
My pumpkin shop looks like this. Help!
random fern
For the fishing minigame, there appears to be an error in the chest rewards. For the resource rewards in the small/medium/large floating chests, there is:
1 x 7.5k / 3 x 7.5k / 10 x 7.5k Gas
1 x 30k / 3 x 30k / 10 x 30k Steel
1 x 150k / 3 x 150k / 10 x 150k Food
but then it is:
1 x 15k / 3 x 15k / 10 x 15k Wood
It seems clear to me that based on the value pattern of these rewards, wood is meant to be
1 x 150k / 3 x 150k / 10 x 150k, just as with food. It seems odd that the wood reward would intentionally be 10x less value than any other resource rewards of the same tier, so I assume it is a bug/error.
hasty mirage
I am unable to do the free bio research. I click it and nothing happens
young jacinth
Cannot join rallies. The quick join button doesn't work.
opal sorrel
Cannot join rallies. The quick join button doesn't work.
Quick join button is only present if the host has selected Unit Type Requirements for their Zombie Lair.
If you're seeing quick join but clicking it isn't working, try restarting your app, and clicking the fix button in the top right corner
opal sorrel
I am unable to do the free bio research. I click it and nothing happens
Try restarting your game and clicking the fix game button
vapid wolf
New heroes in holiday event is troop stats but in not obtained it's passive troop stats. Which is correct?
For Lillian
gaunt shoal
New heroes in holiday event is troop stats but in not obtained it's passive troo...
Passive
feral arch
Any one else seeing this...
gaunt shoal
It’s a lag issue
feral arch
It’s a lag issue
I've got a strong wifi signal and EVERYTHING else works as it should
gaunt shoal
Restart the game and use the fix tool
feral arch
Ok ill try where is the fix tool located?
gaunt shoal
Top right on the start up screen
merry robin
Well, so i had 15 000 vip points, and i had 4900 diamonds from activities etc.. when i wanted to raise level to 7 which is on 20 000 i just lost diamonds ._. no points gain
austere cipher
Well, so i had 15 000 vip points, and i had 4900 diamonds from activities etc.. ...
Check your bag. If you bought VIP points from the VIP menu, they are buy and use. If you buy them from the diamond shop, they are not automatically used.
merry robin
I used automatical option from VIP menu
Nothing in bag ._.
austere cipher
Try resetting the app, fix game and if that doesn't work email customer service.
cinder swan
It is not possible to set quick join rules for special Lairs 8 and lower (e.g. currently the screaming pumpkin for halloween) . The same is true for regular lairs 34 and lower
I guess this is intended, but
a) im not sure of that's true, and
b) its not consistent, seeing how a lvl6 special lair is roughly the same as a 35 regular.
versed saffron
Anyone else not have a reward for purchasing a box in the joy coin tasks?
gaunt shoal
Anyone else not have a reward for purchasing a box in the joy coin tasks?
You mean the activity? Or an actual box.
versed saffron
You mean the activity? Or an actual box.
Under the Get Items tab on the Joy Coin screen. Top one says purchase boxes. Under it says reward: but lists no reward. Purchasing a box gets you reward
gaunt shoal
Under the Get Items tab on the Joy Coin screen. Top one says purchase boxes. Und...
The rewards under it are from dailies. The top one you get what you purchase. Thats it
versed saffron
The rewards under it are from dailies. The top one you get what you purchase....
Screen shot
gaunt shoal
Yeah. It’s just a button for you to purchase more joy coins
Or whatever you want from the mall
But it got you to 180 pts
versed saffron
I seem to remember that top one having it's own reward for a box purchase that you could claim once a day. I very well may be mistaken
gaunt shoal
Nope.
craggy pond
Economy heroes are always troop skill stats passive 😊
dim urchin
I went up might on all my accounts via training.
Did you have crops perish and lose ranks on? Change core presets/take a core off/reset a hero and not reequip nano?
It's nearly impossible for us to know what happened on your end. If none of the above listed try emailing support and providing them a detailed timeliness for them to check.
slow rapidsBOT
dim urchin
That is why I said email option 2. It is only humans that respond to those.
neon pebble
I've been getting this error a lot lately. Exited the app completely, force closing it, clearing cache & using the fix button doesn't help. I've had to restart my phone & sometimes that doesn't work. Anyone else have this issue?
slow rapidsBOT
gentle linden
I've been getting this error a lot lately. Exited the app completely, force clo...
This happens on the laptop for some reason, especially if I have been idle for a while, or playing a while on one account and then switching characters. It happens only occasionally on my tablet. Not sure why it is.
slim brook
Hey pns! What's going on here?
That's my legitimate pts. 1.4M. But the rewards smh for 78k. WHy?
brittle fulcrum
That's my legitimate pts. 1.4M. But the rewards smh for 78k. WHy?
Cause your alliance not reached the next tier, you have to combine the 2 damage (personal and alliance) to determinate which price u can get
slim brook
OK thanks. DO you know where i can check the tier rewards online?
gilded zinc
Please get rid of the line of what’s underneath the party screen on iPhones!
gaunt shoal
Please get rid of the line of what’s underneath the party screen on iPhones!
Pretty sure that’s an iPhone thing
whole oyster
I've been trying to get into the game for 20 minutes. Same with several of our alliance members.
reef dome
Could you explain why it is that when I setup marches to gather over the reset that their results are lost. There is no increase to the values I am holding AND the gathering is not counted toward the daily quest following the reset. The gathering is set up to complete AFTER the reset . This is occurring on 3 different servers. PS this used to happen and no longer does.
proper wing
Got a new iphone, iphone 16e - now i cant zoom in or out on the world map, in the HQ map it is possible. I tried the Fix Game Button and restarted the phone, still doesnt work - could it be a problem caused by the latest ios update ?
red nest
Got a new iphone, iphone 16e - now i cant zoom in or out on the world map, in th...
Never been able to zoom in out on the world map
proper wing
lol, on my old iphone i could zoom in and out, but so it seems to be normal😂👍
red nest
Could you explain why it is that when I setup marches to gather over the reset t...
Haven’t had an issue or heard from anyone else, try the fix it button, maybe missing some updates
red nest
lol, on my old iphone i could zoom in and out, but so it seems to be normal😂👍
Would be cool though if we could
gentle linden
Okay. Am I dumb or is the math not mathing? "Total activity points reach 200" is supposed to be a way to get a Candy Coin. I have 185 points with only 5 more possible points I could gain. Is this an error or, is there something I don't know? Pretty sure 185 +5 = 190.
oak edge
Okay. Am I dumb or is the math not mathing? "Total activity points reach 200" i...
you are dumb... lol it stacks day by day
pastel fossil
I'm having an issue where all of my characters are stuck on training 330 troops at a time. I cannot change the # at all. Im able to train upwards of 2000 on my bigger character. did I click a weird setting somewhere? It seems its just been since I created another character in the new state 🤷♀️
slim fjord
I'm having an issue where all of my characters are stuck on training 330 troops ...
It shows the number of how many you can train at a time at bottom. If it's a small character it might be the most until you upgrade your bootcamps/have more. It could also be locked as in not able to train more than 300 at a time, bottom of screen, it will show it open or closed.
pastel fossil
It shows the number of how many you can train at a time at bottom. If it's a sma...
I'm lmao at myself rn. I've been playing for like 2 yrs and have -never- seen that lil lock till today. Pretty much saved my sanity, thank you!!! 🤣🙏🙏
slim fjord
I'm lmao at myself rn. I've been playing for like 2 yrs and have -never- seen th...
Hahah I've done it a few times myself and you're welcome 🙂
young jacinth
Ashley Graham does not show upgrade notifications. Only this hero.
gaunt shoal
Ashley Graham does not show upgrade notifications. Only this hero.
Ashley graham won’t show because she’s a discontinued hero
loud vector
Preliminary information:
Since I play in German, I hope that the following abilities are translated correctly. However, I think it is understandable from the context.
Arena
Opponent Team: Celine
Ability: Brave Determination
(Heals the opponent with the lowest HP)
My team: Levina
Ability: Energy Chain
(Healing theft)
I use healing theft on opponent X and focus on him.
When the opposing Celine is charged, she heals X instead of Levina.
Is this intentional or a bug?
gentle linden
Okay, so no answer to my question a little further up? Just wondering if I'm over looking something or what.
gaunt shoal
Okay, so no answer to my question a little further up? Just wondering if I'm ove...
Let me look
gaunt shoal
Okay. Am I dumb or is the math not mathing? "Total activity points reach 200" i...
This? They roll over to next day
native pine
Okay. Am I dumb or is the math not mathing? "Total activity points reach 200" i...
It carries over whole event
gentle linden
This? They roll over to next day
I don't see that anywhere. Must be a blocked individual. I will go ask elsewhere if it's a problem. Thanks!
gaunt shoal
I don't see that anywhere. Must be a blocked individual. I will go ask elsewhe...
What
What’s going on.
gentle linden
What
I said it must be a blocked individual. Someone who has been blocked, therefore I do not see that anywhere up there.
gaunt shoal
I said it must be a blocked individual. Someone who has been blocked, therefore ...
Well the answer is. Tomorrow you will start with 185/200
And will keep going up
austere cipher
Okay, so no answer to my question a little further up? Just wondering if I'm ove...
The daily points roll over, you get 190 today and 10 tomorrow for the 200 points
gentle linden
The daily points roll over, you get 190 today and 10 tomorrow for the 200 points
Thank you. I wasn't sure if the goals reset daily and that was error what.
austere cipher
Thank you. I wasn't sure if the goals reset daily and that was error what.
No problem, some events are like that and some reset daily
oak edge
What
They blocked me awhile ago cause they didn't like I disagreed with em🤣 honestly forgot about that since I help lots of people lol
gaunt shoal
They blocked me awhile ago cause they didn't like I disagreed with em🤣 honestly...
Noted
vast birch
Announcements about curios that people in other alliances have activated are sporadically popping up in alliance chat. They vanish after switching between accounts a few times, but twice now I've thought we had new members outside our territory or people changing names 😂
oak edge
Announcements about curios that people in other alliances have activated are spo...
It is a weird feature imma assume it's not a bug I think cause a few of the 1 time curios have done that🤣
vast birch
It is a weird feature imma assume it's not a bug I think cause a few of the 1 ti...
I just figured it was because they're there and then gone. I thought they'd stopped with the outside alliance spam bc I haven't seen it in a while.
young jacinth
Ashley graham won’t show because she’s a discontinued hero
They are not fully deactivated. You can still evolve and upgrade the discontinued heroes. Don't know when I did it but it was after she was switched for Amelia.
May be intentional to allow us more ways to use antiserum for the dailies 🤷
gaunt shoal
gaunt shoal
They are not fully deactivated. You can still evolve and upgrade the discontinu...
As I said. She’s discontinued that’s why the upgrade doesn’t show as a red dot
young jacinth
As I said. She’s discontinued that’s why the upgrade doesn’t show as a red dot
I understood just noting you can still do some things with them which may or may not be intended. Helpful for daily upgrades which was probably why I touched her.
Observations, not disagreement. I appreciate the clarification help.
river bough
Hallo
Ich habe nun zum fünften Mal in der supertruhe im horizon hub weder einen Kern noch ein holo design gehabt. Ist das normal? Soll das so sein?
fallow cobalt
Hallo
Ich habe nun zum fünften Mal in der supertruhe im horizon hub weder einen...
Hallo. Die Belohnungen hängen vom Simulationslevel ab. Klicken Sie auf das Ausrufezeichen, um weitere Details zu erhalten.
river bough
Zu dem Thema;
Ich bin mit meinem hq 40+ auch schon einige Zeit in lv 6 angekommen
Ich habe mir gerade über das Ausrufezeichen alle kerne plus die des holo Designs. Und da kamen glatte 100% bei heraus.
Also 0% das man weder Kern noch holo bekommt
vast birch
Is the new survey bugged? It only asked for my information and then if I'd played games by some random company. I selected no and when I hit Next the next page was the end of it 🤷🏻♀️
cinder pelican
Plus personal email? I don’t trust it
fallow cobalt
Zu dem Thema;
Ich bin mit meinem hq 40+ auch schon einige Zeit in lv 6 angekomm...
Wenden Sie sich an das Supportcenter, dort wird die Sache genauer geprüft.
slow rapidsBOT
fallow cobalt
Is the new survey bugged? It only asked for my information and then if I'd playe...
Same thing. But if you answer yes - different page appears.
vast birch
Same thing. But if you answer *yes* - different page appears.
Ok that's not weird :/
acoustic fiber
Shouldn’t apex Troop stats start at 10% and not 1%?
static tendon
what to do, if you can't do anything? already tried fix game, empty cache, restart phone...
oak edge
Shouldn’t apex Troop stats start at 10% and not 1%?
Enhancement no matter rarity is the same for all weapons. Exclusveis where you'll find apex stats
slow rapidsBOT
gaunt shoal
Shouldn’t apex Troop stats start at 10% and not 1%?
All weapons start at 1%
gilded zinc
The game is getting stuck at this screen.
I've done all the steps, including VPN. iPhone and iPad with tablet mode.
gilded zinc
It cleared after restarting again.
tall osprey
I just
Started amplification on one of my gears, and the whole gear disappeared, and took off the might from my total might that is associated with that gear. How do I get that gear back with its new amplification??
fallow cobalt
I just
Started amplification on one of my gears, and the whole gear disappeared,...
Check gear factory you might need to speed up amplification to make it appear again.
vast birch
Timer outside of the research center is displaying the wrong amount of time left.
tall osprey
Check **gear factory** you might need to speed up amplification to make it appea...
How do I check to see if I need to speed up?
gaunt shoal
How do I check to see if I need to speed up?
Open where you started the amp. Should be at the bottom
tall osprey
Open where you started the amp. Should be at the bottom
There is nothing
gaunt shoal
Let’s see
tall osprey
I finally figured it out SOMEHOW it had 14 days left to speed up.
gaunt shoal
Good
oak edge
Uhhh why is DD tower in my Hq?
Does your app have an update where you downloaded it from?
ebon prism
IOS. It auto updates.
oak edge
I am only asking cause that was my problem on why I could re see it... hit fixed game... it's not really bothering anything being there
ebon prism
Agreed. It was just odd that it popped up and thought maybe it was a code bug, others in my state are not seeing it lol. It wasn’t there earlier today.
Well. Bedtime for me. Figured I’d report it just in case it was a code bug lol. Goodnight everyone ✌🏻☺️
queen nexus
I can not fret to my hero glory since first started. Not sure how to fix. So many items have accumulated but no "use" button. I need help please. I have zero troop chip access since beginning. Did I do something wrong and how do I fix this? Thank you
gaunt shoal
I can not fret to my hero glory since first started. Not sure how to fix. So man...
Hero glory isn’t easy to get into. You need to rank at the end of each week top 10% or top 1000 depending on which is greater
queen nexus
How about getting to all my goodies that have no use button to push lol
gaunt shoal
Like what
queen nexus
In my bag there are so many with no use button that I can't get to in other. Several in my gadget also. They built up some to 40k! All things I can use. I can't bet it's been 6 months building lol
gaunt shoal
In my bag there are so many with no use button that I can't get to in other. Sev...
Show me which things they are
queen nexus
How do I show you? They are in each section of my bag. Boosts chips materials too many lol
gaunt shoal
How do I show you? They are in each section of my bag. Boosts chips materials to...
You take screen shots? Or atleast one example. Like this
gaunt shoal
Ah!
Direct relocates you use when you want to move your base
Combat manuals you use to upgrade your heroes in the hero section
For mecha. Carbon. Protons you need to be hq 35. (Small amount of protons can be used before)
Can click on any price of gear chips mod cubes to enhance them
@queen nexus Hopefully this is a start
Welcome to ask anymore questions in #🔥game-general or #💡help・hints
graceful marten
Something has happened to my account today. The chosen language is switching from English to Russian randomly now, since the moment I joined last Nuka and came back. Well, maybe it’s not the reason, but I noticed that right after. I choose English for my account, but sometimes it turns into Russian and every time I tap “Fix game” the language switches to Russian even if it was English before
frozen ore
Can't say I noticed 😁
Mismatch. The might on the outside doesn't match their lineup. I've seen this serval times.
hollow gorge
I had 15 Troop chip boxes. I bulk used 5 of them for troop chip promoters. Realized I needed a few more and went back to my bag to use a few more and my remaining 10 troop chip boxes disappeared! I spent $ to get these from the arena. I tried support in game but it's only FAQ and chatbot loops.
slow rapidsBOT
red nest
Option 2 Email
soft sage
Hello
red nest
Sup
still rivet
I’m sure this has been sent already but recommended formation seems to have added a notification red dot after unlocking Lillian, Can’t seem to get it to go away and I do not have any heroes that have claimable diamonds
modest pier
I got this weird error in Noah's Tavern today. Will I get my coins back??
opal sorrel
I got this weird error in Noah's Tavern today. Will I get my coins back??
You'll have to reach out to Customer Service about that one if your coins aren't in your bag
slow rapidsBOT
unborn glade
I want to unlink my Google account and link a new one, but I can't. Although I've already linked two accounts, Google won't let me unlink it. What should I do in this situation? I've purchased a new device, and there are no order numbers required by the game bot for unlinking.
gaunt shoal
I want to unlink my Google account and link a new one, but I can't. Although I'v...
Log out of your actual Gmail. And/ log into the vk bind for pns
cedar lynx
I’m sure this has been sent already but recommended formation seems to have adde...
same with me
gusty tusk
Uhhh why is DD tower in my Hq?
I have the same thing being shown today. There is no scheduled DD anytime soon but the upcoming Tundra Tournament.
limber marlin
Since reset, text in chat isn't showing up unless I reload the game. Happening across 5 devices.
eternal yacht
Same issue…
alpine rock
Same
gaunt shoal
Since reset, text in chat isn't showing up unless I reload the game. Happening ...
Yea. Seems to be everyone
limber marlin
Chat is now totally down, "Network Error", showing "Tap to chat!" when I reload game, but no chat and Network Error when I try to chat
gaunt shoal
Yup
spice birch
swift isle
same here
zealous edge
Hello, ive had this issue for months that I can not upload pics when trying to submit a ticket to CS, its still happening, cant report bugs or violations
Been trying to report recent harassment, I was told to email CS last time I tried to report an event bug, never heard back and nothing was done.
hazy onyx
Was there an issue with the shovel event?
red nest
Been trying to report recent harassment, I was told to email CS last time I trie...
Need to email CS
But honestly they will at worst get a mute in game 🤷♀️
red nest
Was there an issue with the shovel event?
Haven’t heard anything
faint scroll
So...someone sent an egg right before the game glitched and now the whole alliance has a bouncing egg that won't go away 👀
clear night
So...someone sent an egg right before the game glitched and now the whole allian...
Same issue with out alliance
red nest
So...someone sent an egg right before the game glitched and now the whole allian...
Might have to scroll wayyyy up and see if there’s an unclaimed egg
And/Or try fix it button
finite light
Hero reset bug, super annoying and I doubt CS will do a single thing about it (chat bot, really?!)…I reset Hartwell this morning who was 210 (max). Goal was to get her up to 130 then use the remaining antiserum on another hero.
I immediately started leveling her back up, using my bag as needed. I am only able to get her to 85 now…which means a lot of my antiserum disappeared. No, my bags were not full before and I didn’t use antiserum on any other hero in between. I had close to 0 before I reset her….
I guess take this as a warning everyone: DO NOT reset heroes until this is addressed (if it ever is). Absolutely unacceptable.
red nest
Hero reset bug, super annoying and I doubt CS will do a single thing about it (c...
When you reset a hero the antiserum goes in your warehouse/bag
The game will use what you have out above capacity to level up the hero which sometimes is less than what you need to fully level them up again
finite light
I know, and I auto used all from my bags and still was only able to bring her to lvl 85. I did not use the antiserum for any other hero in between either.
red nest
You can email CS
slow rapidsBOT
finite light
Thanks, will try this but not too hopeful given what others have said.
fair palm
I'm assuming I'll have to contact C.S, but I received something in my broadcast about a "skin claim invitation." Anyone else or do I just reek of Gulliblity?
late sedge
I'm assuming I'll have to contact C.S, but I received something in my broadcast ...
it's real. did it tell you which gm to contact?
red nest
I'm assuming I'll have to contact C.S, but I received something in my broadcast ...
Should have a poc
fair palm
It did. Was cool to see, but kind of off putting
nimble vale
It did. Was cool to see, but kind of off putting
I get that... I finally asked them to quit spamming me with those offers...
Not that it worked
red nest
🤦♀️
vast birch
Getting a 'Event hasn't started' banner across the screen when logging in and switching between accts. Tried to ss but it flashes up and goes away too quickly.
graceful marten
What’s happened to the DMs? 👀
soft sage
I need to learn how to play
red nest
I need to learn how to play
Follow the prompts/ main quest in game
gentle linden
Been trying to report recent harassment, I was told to email CS last time I trie...
Did you tap "done" after choosing the screenshots?
cedar gust
Is there an issue with the party? Ors has begun but no one can join
gaunt shoal
Is there an issue with the party? Ors has begun but no one can join
There is no party today? Did you start it late or something
red nest
Is there an issue with the party? Ors has begun but no one can join
Expired at reset
flat phoenix
Error message when trying to endorse (I'm not the only one in alliance)
red nest
Error message when trying to endorse (I'm not the only one in alliance)
Try again, works for me now
vagrant wedge
Has anyone experienced their gear locks becoming unlocked; and is the game supposed to just unlock all of your locked gear?
gaunt shoal
Has anyone experienced their gear locks becoming unlocked; and is the game suppo...
I’ve seen it before. Always keep an eye on it when doing gear
vagrant wedge
I’ve seen it before. Always keep an eye on it when doing gear
Is it a glitch?
gaunt shoal
I don’t think it is. But I’ll report it
vagrant wedge
Because I don’t think the game should just unlock them all Willie nilly😂
gaunt shoal
Because I don’t think the game should just unlock them all Willie nilly😂
Yeah. Some found out the hard way
vagrant wedge
Thank you as always.
finite light
Dunno if this is the right place, but do any of the mods know when it will be up running again? I assume any purchases made currently won’t earn you tickets…
gaunt shoal
Dunno if this is the right place, but do any of the mods know when it will be up...
We do not have any ahead notifications on if these events will run again
finite light
🥲
lusty timber
My game doesn't open anymore :(
gaunt shoal
My game doesn't open anymore :(
Try clearing the cache on your phone
Does it stop a certain percentage?
lusty timber
I de installed it and reinstalled, but same issue
I have the loading/opening screen for like 2 seconds and then it minimizes itself and won't load/open any further.
gaunt shoal
I would clear the cache on your phone
lusty timber
Should be clear
lusty timber
Deleted this, but issue persists.
Also well kinda. I first downloaded the game 2 oder 3 months ago, but I deleted it and downloaded it again earlier to try and fix the issue by that
lusty timber
Did you also download a new app recently?
Not between the last time successfully opening and playing PnS and now 😅
gaunt shoal
Not between the last time successfully opening and playing PnS and now 😅
Try a vpn
random prawn
One of my teammates is constantly getting muted. Without any period or warning. She was able to write in alliance chat for about few hours and now she is muted again. No one knows why
west steppe
Fix the traps that are pointless in the game ???
red nest
One of my teammates is constantly getting muted. Without any period or warning. ...
She can email CS and ask for details of the mute
Some words trigger automatic mutes, or could be using a word too often
slow rapidsBOT
nocturne parcel
Добрый день, беспокоит баланс события Король пустоши. Нам выпал 994 регион и 54. мы в 990. не возможно так играть, 54 регион захватил нас. Хочется удалить игру из за этого баланса
red nest
Добрый день, беспокоит баланс события Король пустоши. Нам выпал 994 регион и 54....
That’s not a bug, it’s normal Wasteland King matching by points 🤷♀️
You get matched by points not state age
nova flume
I'm missing stickers from Walking Dead. Yes, I earned some. They have been missing for a while. Fixing content, reloading, uninstalling /reinstalling does nothing.
gaunt shoal
I'm missing stickers from Walking Dead. Yes, I earned some. They have been missi...
Reload the game
Oh you did. Sometimes mine come and go too
red nest
I'm missing stickers from Walking Dead. Yes, I earned some. They have been missi...
That’s not walking dead?
Ohh the scroll thing
Mhhh that’s odd
Can you switch to a different account and back?
nova flume
Can you switch to a different account and back?
I've tried everything outside of reporting it as a bug 😅
red nest
I've tried everything outside of reporting it as a bug 😅
Sorry that really sucks
Have you tried emailing CS?
nova flume
Will do ty
slow rapidsBOT
nova flume
Oh, now I remember! I haven't been able to 🤣🤣🤣 the part of the Contact CS is missing from my page. All my stuff is up to date too. Nobody was able to help me back then either.
oak edge
Use email for human interaction
nova raven
Anyone seen this message before? Someone in my alliance received it
gaunt shoal
Anyone seen this message before? Someone in my alliance received it
Third channel in the past hour
They need to contact cs. And pay back what they owe
The probably did a charge back
minor moss
hello, anyone realised points is not adding up for hero upgrade achievement points? the achievement points remains unchanged
livid bronze
How long does it take CS to respond to an account recovery issue?
red nest
How long does it take CS to respond to an account recovery issue?
Several days, especially over the weekend
minor moss
anyone can advice? i have made 4 million points for hero upgrade event, but those points just doesnt add up to the points for the achievement
dim urchin
All of those achievements require the specified total done in 1 event - not cumulative across many. So for hero event you need to get 36M in todays event for the achievement.
fair palm
it's real. did it tell you which gm to contact?
It all worked out. Thank you. Felt cool for a few days
tepid aspen
This is conflicting information on the Bounty Orders. Either they are persisting after the event or getting converted. It is unclear
opal sorrel
This is conflicting information on the Bounty Orders. Either they are persisting...
I believe that they will sit in your bag after the event ends and you will be able to convert them to 1 gold coin manually
ashen gust
I am trying to immigrate to state 1055. I met all requirements except that I am in an alliance. I have tried numerous times to drop from alliance and attempt immigration, but I continue to receive an immigration restricted message. Please help.
opal sorrel
I am trying to immigrate to state 1055. I met all requirements except that I am ...
It looks like 1055 is still a restricted state, meaning it is not open for players to move into it yet
ashen gust
It looks like 1055 is still a restricted state, meaning it is not open for playe...
But it shows as open in the game?
opal sorrel
But it shows as open in the game?
It looks restricted to me
ashen gust
opal sorrel
Can you show your messages when you're trying to immigrate?
ashen gust
No, the gold person icon shows I am in 1054
The only thing it does is flash a quick message saying immigration restricted. It doesn’t stay long enough to get screenshot.
opal sorrel
Can you show this list?
ashen gust
opal sorrel
And you've quit your alliance and it still won't let you?
ashen gust
Multiple times
opal sorrel
I'm really not sure 😅 Maybe someone else will know, otherwise you could reach out to customer service asking for some assistance
ashen gust
Yea, I can’t figure out customer service either
Thank you for trying, I do appreciate it
slow rapidsBOT
hardy shoal
Why can’t I ever find the join party button when the alliance party starts
It says the party has started but I can’t join . I was told just click on the bottom right corner but nothing happens
Tried turning on notifications not working
Nothing works the party is going but I can’t join anyone no why or having this issue
red nest
Yea, I can’t figure out customer service either
Did you sign up for Apex?
pliant marsh
Nothing works the party is going but I can’t join anyone no why or having this i...
If you can't find it through the on screen interface, if you click on your events you should see it listed under regular events and the tile labeled "Alliance Party". If you click that once the party has started you will see a button that says "join party"
ashen gust
Did you sign up for Apex?
No
astral shoal
Tundra Tussle (not tournament) doesn't allow us to select the B team time.
opal sorrel
Tundra Tussle (not tournament) doesn't allow us to select the B team time.
It allowed me to. Have you tried reseting the game & trying again?
hardy shoal
Yes i know there’s two places the regular events and your alliance I’ve tried both the info is there but the join party button the one you press to join just doesn’t appear. It’s like just not there . Anywhere
Ive tried everything I joined once before so I know you just press that center it says join party button there’s just blank space no button. I can play every other game tournament I can join rally’s everything else works but the one thing the one tournament that’s my favorite
astral shoal
It allowed me to. Have you tried reseting the game & trying again?
Nope I only have team A
mighty turret
Tundra Tussle (not tournament) doesn't allow us to select the B team time.
Same
red nest
Tundra Tussle (not tournament) doesn't allow us to select the B team time.
Does it flash anything across the screen?
red nest
Nope I only have team A
Do you have 80+ members?
astral shoal
Do you have 80+ members?
Yeah I have 100 this is what it does sent in a ticket to pns still no response.
It's a farm alliance but we're active and never had this issue before
maiden kiln
Have those 80+ logged in within the past 7 days?
red nest
Yeah I have 100 this is what it does sent in a ticket to pns still no response.
...
SNM 421?
red nest
Yeah I have 100 this is what it does sent in a ticket to pns still no response.
...
Ohh farm alliance
red nest
Yeah I have 100 this is what it does sent in a ticket to pns still no response.
...
You didn’t have 80 logged in within the past 7 days prior to sign up start
astral shoal
SNM 421?
That's my main lol but the farm alliance should have had 80 log ins pretty sure I only had 1 girl with 5 not log in. That's the deal with the farm you have to log in and be able to pull 1500 points for showdown since we max
red nest
Hopefully CS can help, unfortunately nothing else we can do here 🥺
astral shoal
Kinda what I figured it's frustrating have a bunch of people scratching their heads lol. Thanks though
red nest
And tell TC tournament is his fault 😆
astral shoal
Everything is his fault state rule
stuck saffron
Yeah I have 100 this is what it does sent in a ticket to pns still no response.
...
I have problem with this event too. Im not registered and can't set up my lineup. Game said that i join my aliance after registration, but i was here a lot of time. Did upgrading my HQ to lvl 18 was the problem? I dont see any rule about upgrading it while our aliance register
Also o did it before game reset, and before anyone could set lineups 😢
slate flume
Battle Chat isn't available in Tundra Tussle.
bitter siren
I can confirm that random people have this bug. I do not, I can see battle division but others in my alliance cannot.
slate flume
Battle Chat isn't available in Tundra Tussle.
It showed up AFTER the event was over.
vast birch
Statues are randomly looking like broken eggs.
keen swallow
I don't get candles everytime... It says limit is 15 and I understand 15 of each color (if not, the curio is impossible to get) I got a capture of how many I have, then I clicked one random statue and then... I still got the same number of candles
gaunt shoal
I don't get candles everytime... It says limit is 15 and I understand 15 of each...
Because this is from people touching your statue. It’s a two part. You touch. And they touch
keen swallow
But then I should have 30 candles, because I give back to all the ones than touched mine
gaunt shoal
But then I should have 30 candles, because I give back to all the ones than touc...
Limit 15 a day that you can touch
Not 15 of each color a day
The most you can get the first days 21
15 from helping. 6 from finishing yours
craggy pond
I don't get candles everytime... It says limit is 15 and I understand 15 of each...
#1441378316303990844 message
Maybe that helps you There is also a calculation
silk topaz
No battle division chat in Tundra Tussle. Also no symbol on the bottom right to join in. Have to go to event page to relocate.
floral minnow
March trails have been an issue for a while
fierce spade
I can't use exquisite ingredient I got from solitary puzzle.
red nest
I can't use exquisite ingredient I got from solitary puzzle.
It’s been reported
minor elm
I can't use exquisite ingredient I got from solitary puzzle.
Came here to see if it was just me 😂
ebon bison
I can't use exquisite ingredient I got from solitary puzzle.
Same issue
tired palm
Same
kind kelp
I can't use exquisite ingredient I got from solitary puzzle.
Same
red nest
It’s been reported
frank light
Same problem
floral minnow
Is the thanksgiving pardon event “View Pts” supposed to show points across the entire state?
red nest
Is the thanksgiving pardon event “View Pts” supposed to show points across the e...
Yes, separate rewards for top contributors
gray saffron
I can't use exquisite ingredient I got from solitary puzzle.
I think the issue has been resolved
blazing atlas
There is a bug with game State Chat. Whenever we type in there, it freezes ANY other chat. I have to literally restart the game DURING Valiant to be able to see Alliance chat or even type in a chat window.
prime dock
Your 24 hour shields are broken
gaunt shoal
Your 24 hour shields are broken
A known issue. I will report again. But also make sure your taking the right bubble
Thank you
prime dock
I only had 4 24-hour shields on my farm account when I put it on initially. There are 2 now after putting on another. It was hit 4 times. Anyone who's about to do major upgrades would likely quit if they got zeroed out during that kind of a glitch.
vast birch
Wait, when did the 24hr ones get bugged? I know the 3 day ones are useless but never seen that the 24hr ones were dropping?
oak edge
Wait, when did the 24hr ones get bugged? I know the 3 day ones are useless but n...
They been on and off buggy for the last year and a half. Maybe 2 years. Sometimes they behave properly sometimes they don't. I've had 3 24 hours pop early sinceits started
grim veldt
We won our VC pre-battle & am supposed to have +100% gathering & march speed, there has been literally no change to it as the gathering takes the exact same amount of time & marches don’t feel any different, after several years it’s obvious to spot things like this, has anyone else had this issue?
red nest
We won our VC pre-battle & am supposed to have +100% gathering & march speed, th...
Its additive boost not multiplier
Won’t make a huge difference tbh
grim veldt
Its additive boost not multiplier
I know what the difference is, march & gathering are additive anyway, and yes 100% march speed on top of 150% march speed is noticeable, it’s not working
red nest
Differences are minimal
We have the boost too
Unless you time it, it won’t be very much noticeable
Take a ss today and tomorrow
If it’s still the same contact CS
grim veldt
Those screenshots mean nothing with respect they’re not comparative like for like, I’m adept at VC & it’s definitely not working it’s blatantly obvious to see, you can’t tell me that +100% march speed on top of 150% is meant to be “barely noticeable” that’s a joke right lol.
red nest
Take ss today and tomorrow and compare
red nest
Those screenshots mean nothing with respect they’re not comparative like for lik...
SS shows you how little 100% gathering boost makes a difference
grim veldt
Let’s focus on march speed, because that IS noticeable, this isn’t +100% on top of thousands, march speed is low even in comparison to gathering which can be 700-800%+, march speed is 5+ times less in terms of percentages & it’s not noticeable at all.
mellow moth
I raised a 2hr shield before realm expedition started 1hr 15min later I raised a 24hr shield the shield didn’t last for 24hr why I lost 93m food 41m wood 5m stone 3m steel.
gaunt shoal
I raised a 2hr shield before realm expedition started 1hr 15min later I raised a...
It happens from time to time. Know issue about the shields. I’m sorry.
bright bone
the hero frag choice box is listed in nanoweapon design selection
prisma coral
“Dear” PnS,
I’ve been playing this game for years! I’ve already dropped thousands of dollars into it.
And now a 24-hour shield doesn’t even last 24 hours? So why am I even paying? My shield vanished without a trace, leaving me completely vulnerable. I just lost millions of resources in the Valiant Conquest yup, because my shield simply disappeared. Hush, bye-bye. 👋
Customer service is a TOTAL joke 🤣 no responses at all, like you don’t even exist for paying players. It’s embarrassing and far from professional. Zero! 0️⃣ ‼️
So from now on, not a cent, not a dollar ($) from me. 👆 I’ve already uninstalled the game. Bye-bye.
There are plenty of other games out there that cost less, give more, and actually care about their players. 🫰💵
So yeah… have a good life… or better yet, never cross paths again.
The end, bye.
Rage quit: I’m done, over it NEVER logging in here again!
gaunt shoal
Alright…..
prisma coral
I raised a 2hr shield before realm expedition started 1hr 15min later I raised a...
Bro, same thing happened to me too. They don’t give a damn! Just uninstall it and find a normal, stable game. Don’t waste your time with these ones. Be stong and say goood bye PnS
prisma coral
red nest
Ohh back already
prisma coral
The queen of sarcasm and the representative of authority has arrived, hahahhaaaa that really shows how serious this is.
Kazumi = 0$
Bye cheap baby
gaunt shoal
red nest
Wait… I hope I’m the queen of sarcasm
gaunt shoal
I was hoping that too
prisma coral
You girls either need a husband or a lover — both are valid options. We guys know what cold, frigid women are like. A little ‘dusting off’ wouldn’t hurt. Might even put you in a better mood.
My wife suggested this, and I have to admit — it’s spot on!
late gyro
My wife suggested this, and I have to admit — it’s spot on!
Does your wife know you’re complaining in a discord server about how you spent thousands of dollars on a pixel game and at the end of the day, you gained nothing from it? If you’ve spent thousands, then you should have plenty of rss in your bag for it to not really matter anyway silly goose
prisma coral
Hmm, so the queens called in a bodyguard? Hahaaa!
oak edge
Idk how any of this extra stuff is bug related... 
tight nexus
Idk how any of this extra stuff is bug related...<:whatsgoingon:1004664920559849...
The person is bugging people about quitting the game instead of actually doing it?😂
grave walrus
You girls either need a husband or a lover — both are valid options. We guys kno...
You can't possibly think this is acceptable behavior for a grown adult
maiden kiln
Surprised it wasn't Doomsday channel
gaunt shoal
Anyhow. Let’s move this back to being about bugs
tight nexus
Anyhow. Let’s move this back to being about bugs
If we have to go back talking about bugs, can I get my stickers back? My kumamon ones have been gone for about 2 weeks now, and CS scares me to talk too.
gaunt shoal
If we have to go back talking about bugs, can I get my stickers back? My kumamon...
Talk to cs
grave walrus
You girls either need a husband or a lover — both are valid options. We guys kno...
You can file a bug report, and move on with your life. A lot of games are on the continuous (CICD) cycles. Everyone likes support and raising issues, but your words are caustic for a lot of volunteers.
tight nexus
Talk to cs
I get looped around in circles trying to talk to them😢. They also still scare me to talk too😂
grave walrus
CS isn't scary, I've spoken to them myriad times
gaunt shoal
Email them
tight nexus
I keep getting slowdown mode when i try to message😭 but What’s their email and is it easier than trying to go through the in-game version of CS?
slow rapidsBOT
red nest
I keep getting slowdown mode when i try to message😭 but What’s their email and ...
Definitely use email
late gyro
CS isn't scary, I've spoken to them myriad times
That’s because you send them your impressive poems and songs
grave walrus
That’s because you send them your impressive poems and songs
Yeah I put all my commander points into the bard 'er system but they listen
grave walrus
“Dear” PnS,
I’ve been playing this game for years! I’ve already dropped thousand...
See you next week Tuesday I imagine
late gyro
See you next week Tuesday I imagine
He’ll be back at reset to claim showdown
tall ginkgo
I went to top up on the official website and I logged into my main account on the top of center website and then I put the vouchers in my bag went to go and pay and then I went to the privilege center to get a coupon and the privilege center sent me to the wrong privilege center sent me to my other accounts privilege center and I didn't get the coupon showing up in on that page that I was on so I went from the privilege center to the official top up website and I put the vouchers back in my bag and paid for it and it was the wrong account
gaunt shoal
I went to top up on the official website and I logged into my main account on th...
Only CS can help
Email them
slow rapidsBOT
tall ginkgo
Damn. I am hoping to get this resolved. Before reset
spice birch
hi, i have to refresh or restart the game everytime i send a message to alliance chat, nothing is showing.
after restart it comes back but then had to refresh again after replying 😅 idk if this is a bug, but both devices have same problem.
oak edge
hi, i have to refresh or restart the game everytime i send a message to alliance...
Its bugged out. I'm having same issue its on a 5 minute delay and messages slowly coming through.
sturdy swan
Came here to find and say the same thing
past sandal
Same! Members in my alliance having trouble with alliance chat
limber marlin
Chat is down again
lyric sonnet
Having trouble with several in our alliance. What a mess
oak storm
We're all sailing on the same boat.
languid steeple
Mine is just saying network error now
spice birch
yes. network error now
solar crow
Same here
gusty tusk
Alliance chat got bugged after reset. 🤔😔
astral shoal
We were in the middle of our feast when it crashed
ancient hull
“NETWORK ERROR” for Alliance Chat
cinder pelican
No chat in game?
still rivet
I’m glad I didn’t start running sonic 😂
astral shoal
Can't send mail either
gaunt shoal
Noted.
sturdy swan
Uhhh firefly gonna be REEAAL rough if this doesn’t get fixed
R4/5 chat works hahahaha
solar crow
Some of the events will not start when i pressed it, anyone else have that issue?
oak storm
@astral shoal really? That's not fair...
astral shoal
<@846541762461958145> really? That's not fair...
Yeah plus I have fliers coming in tonight from 2 states
quaint compass
gaunt shoal
Noted already
orchid carbon
Its back up and running
faint vine
mine is back
red nest
FIXED
haughty ravine
Ally chat is back? Mine is still bugged
oak edge
Ally chat is back? Mine is still bugged
Has you closed the app since?
tepid aspen
I just assumed it was PNS changing the chat to a paid feature or something 🤣
woven wedge
Already a glitch. It's unlocked but took evwry single one around it to get it to be removed
red nest
Wtf it’s not clearing
It’s been reported
mighty mortar
Anyone having issues with humanity wavers? It does not always collect candles after I've cleaned a statue. I click "clean" it says +1 and then when I go to the exchange shop, the amount of candles for each color doesn't change.
oak edge
Anyone having issues with humanity wavers? It does not always collect candles a...
Must mean you collected your 15 for the day then👀
mighty mortar
Must mean you collected your 15 for the day then👀
Oh! I didn't realize there was a limit!!! Thank you!
stuck saffron
So what i should do wit hammers without event?
fair palm
I don't see any batons from the guards?? Or in the jail shop
zealous palm
The game keeps freezing up on me and a few others in my alliance ever since the new update was detected
golden vapor
Players are unable to endorse for alliance clash if their alliance is participating in tundra tournament
red nest
Not a bug
red nest
What about mine?
Tried the fix it button?
zealous palm
As well as speed ups for completing daily missions isn’t being given
zealous palm
Tried the fix it button?
What’s that?
red nest
What’s that?
Top right corner of the login screen
zealous palm
Top right corner of the login screen
So I need to close the app and then log back in?
red nest
So I need to close the app and then log back in?
Correct
zealous palm
K let me try it
clear night
Anyone else been getting like 30minute delays on app notifications?
red nest
Anyone else been getting like 30minute delays on app notifications?
I haven’t gotten notifications in years 😂
clear night
I haven’t gotten notifications in years 😂
Aww man, your app is SUPER bugged then 😂 (jk, I assume you mean yours are turned off)
red nest
Aww man, your app is SUPER bugged then 😂 (jk, I assume you mean yours are turne...
No 😂
Just one of those odd PNS things
Once in awhile I get one for a mini…
vale epoch
Hi how do I report an issue with eve, it won't register yellow jigsaw frags, it always says 0/0 it doesn't acknowledge you have any so can't use them on her 😢
slow rapidsBOT
slate aurora
A player in my alliance who isn't on discord just won a weapon box (for john wick, patty pots, mr crosshair) in this new event but it gave them a special ops box instead. Sure seems like a bug 😁
cobalt cloak
A player in my alliance who isn't on discord just won a weapon box (for john wic...
Me too
gaunt shoal
Reporting asap
oak edge
Oh yea I got a special ops box as well thought that was normal
cerulean sphinx
Happened to me aswell
gaunt shoal
It’s been reported. Thanks
slate aurora
Noice. Cheers 🥂 Any idea if folks will receive the correct one?
Alternatively, can I have a special ops box for being such a good samaritan? 😉
slate aurora
Oh yea I got a special ops box as well thought that was normal
Looks like they changed it for this event but honestly I'd prefer special ops. Fishin' for that samuel epic
gaunt shoal
Then your fine
wheat trench
Shouldn't I have gotten the S1 weapon box, not the special ops box?
gaunt shoal
Shouldn't I have gotten the S1 weapon box, not the special ops box?
It’s been reported
oak edge
I emailed CS with all my details in case it is needed😂 I didn't realize the glitch until I cooked the weapon they can take it back if they like and give me the right print
oak edge
Looks like they changed it for this event but honestly I'd prefer special ops. F...
I'd prefer The box they are dropping those are the only 1s that need better weapons
gaunt shoal
slate aurora
I'd prefer The box they are dropping those are the only 1s that need better weap...
Makes sense! I'm too poor to get those heroes to any kind of reasonable + level 😅
oak edge
Makes sense! I'm too poor to get those heroes to any kind of reasonable + level ...
My state has thankfully done well in dooms thats why I email CS I want that print lol
bright bone
ask them to use AI to make changes. much less buggy than their interns
gaunt shoal
ask them to use AI to make changes. much less buggy than their interns
Be nice
floral minnow
Prison trial
worn berry
Bug on "digging a way out" not refreshing activity points stuck on completed.
gaunt shoal
Bug on "digging a way out" not refreshing activity points stuck on completed.
It was progressive up to 500 points and that’s it
versed cairn
red nest
What’s the bug?
turbid trail
I can't get into the forehead of war
gaunt shoal
I can't get into the forehead of war
Are you on a tablet?
turbid trail
Yes
Android and iphone same
When the game changes, the accept button appears and disappears for a few seconds.
spice oar
Anyone else been getting like 30minute delays on app notifications?
I'm also experiencing this. Tried everything. Turning it off and on in game. Turning it off restart game then on again. Updated game. Reinstalled game. Turned notifications off in iOS then on again. Super inconvenient when I just see notifications then join rally then go back to work
gaunt shoal
It’s been an ongoing bug for 5 years. Eventually
You will lose notifications all together
vivid swan
Do we get a prize for finding bugs? Because i know of a really cool one regarding the shooting gallery missions you play after beating a campaign trail
worn berry
It was progressive up to 500 points and that’s it
🤣 ah that'll explain why it hasn't been updated. Thanks. (Sorry I missed that)
chrome heath
Translator having a hissy fit, keep getting “network error” when using in chat?
vast birch
Same for 789. Translate doesn't want to work and getting Network Errors.
chrome heath
Seems ok now
merry sky
Still not letting me back in after network error
quaint totem
In new event I have ended up with different lvl of candles and I have never used them in any purchase, this appears to be a bug
gaunt shoal
In new event I have ended up with different lvl of candles and I have never used...
Because when you help others you get the colored candle
They give out. Also there was an event , I think th block master that gave out some candles per level
quaint totem
Ok thx so no curo for me on this event
gaunt shoal
Ok thx so no curo for me on this event
There’s still another day
If you completed all day, the last day will give 20 each
You will certainly get it
sturdy terrace
My candles for yesterday were full but I didnt claim them til I got off of work today. which was after the reset, so does this mean I dont get to participate in getting my candle lit for the final day?? I did this same thing ealier in the event and there was no problem
grave walrus
My candles for yesterday were full but I didnt claim them til I got off of work ...
What level does it currently say you're on
grave walrus
Ok thx so no curo for me on this event
If you could still finish level 10 you'd have enough for the curio.. if you'd already completed level 10 then you're right
grave walrus
Ok thx so no curo for me on this event
If either of yours says this with level 10 there but isn't at 30/30 you'll get the +20/20/20 when you hit the bar and submit
The bar only resets when you click submit. If you click after reset it just means you have less time to get it refilled. Make sure to get it refilled before the event ends and click submit.
vast birch
If you could still finish level 10 you'd have enough for the curio.. if you'd al...
Idk what happened, but 3 of my accts are 1 green candle short of the curio and I didn't buy anything from the shop.
gaunt shoal
Idk what happened, but 3 of my accts are 1 green candle short of the curio and I...
When you helped others you may have over extended a different color
vast birch
When you helped others you may have over extended a different color
Typical 🤣
proper wing
Anyone else been getting like 30minute delays on app notifications?
same problem here since some days sadly
proper wing
I'm also experiencing this. Tried everything. Turning it off and on in game. Tur...
same here also tried everything
gaunt shoal
Eventually they will disappear forever. And once in a while get a random one
proper wing
so this is reported for years and no solution ?
past fiber
so this is reported for years and no solution ?
Yup. Best to write to support directly.
clear night
It fooled me yesterday. For about 30 minutes it was working for myself and someone else in my alliance having the same issue. Was back to broken shortly thereafter.
past fiber
It fooled me yesterday. For about 30 minutes it was working for myself and someo...
It’s not broken. It was originally not well coded or done. Not sure what the right term would be for it.
clear night
It’s not broken. It was originally not well coded or done. Not sure what the rig...
So not broken, but flawed I suppose is the term? My assumption is it’s an overloaded database or something causing the lag. But purely a guess.
sinful quarry
Notifications are just a mess lol
spice oar
But what makes it worse is that it used to work fine for me. I tried swapping accounts and no change on that
clear skiff
It never added mine up correct and disappears before we can turn them in. Should have day spend the candles. Peeps still clicking on them till the end
gaunt shoal
It never added mine up correct and disappears before we can turn them in. Shoul...
Event ended at reset.
clear skiff
Event ended at reset.
Ok then where is the credit for material not turned in? I didn’t see any in mail?
gaunt shoal
Ok then where is the credit for material not turned in? I didn’t see any in mai...
It vanishes?
It’s one of those. Use it before the event ends type thing
clear skiff
Guess flame got put out 😂
sturdy terrace
What level does it currently say you're on
i had completed 9 but never got the chance to work on 10
and the store doesnt even stay open for +1 day beyond the event??? Man thats crazy! So I lost all my candles and participated for nothing!
gaunt shoal
It never said it did. The event and store had a timer
red nest
Always read the description
Sometimes you get an extra day for redemption, but often you don’t
modern monolith
Trials of Survival - Advance Quest - attack on destroyer was Sunday & usually counts for this. Did it change? Or was it supposed to already count it like it usually does?
gaunt shoal
Trials of Survival - Advance Quest - attack on destroyer was Sunday & usually co...
We didn’t have trials of survival on Sunday with destroyer
You will have to wait until next Sunday
raven raft
How are the valiant points figured out. There is no way the totals can be accurate. When someone in my state has 175 million points and the next closest in other stats is only at 30m there is no way they can be 300m higher than us as a state
gaunt shoal
How are the valiant points figured out. There is no way the totals can be accur...
Presss here to find out the point spread.
It’s not just heroes
raven raft
I never said just hero’s I said over all points leader
gaunt shoal
I never said just hero’s I said over all points leader
There are players that spend more than we. CAn imagine
raven raft
raven raft
No wait
Everyone in that other state could have 10m and the numbers still wouldn’t put us in last place
It’s like it’s another scam to make the big states pay even more by weighting the points in the small states favor
gaunt shoal
But the state ranking means nothing. A couple of boosts.
The top overall player is what matters. They get a curio
raven raft
Oh ok so if you can’t be in first place. Stop spending. Got it
gaunt shoal
I don’t think spending to be first in valiant is worth it as a state
craggy pond
No wait
Posted here also an overview guide about Pre-Battle Preparation
#1445007280465514586 message
craggy pond
It’s like it’s another scam to make the big states pay even more by weighting th...
Are you saying 831 is a small state? 
Its not a scam, the points are for all the same
raven raft
Not saying it’s a small state at all I am saying the numbers don’t seem to add up
craggy pond
Not saying it’s a small state at all I am saying the numbers don’t seem to add u...
Why not? 831 has a lot members and is very competitive. You see only top 100 ranking, but by the amount of players in a state if all are engaged and contribute their piece of cake its possible.
azure jackal
Not saying it’s a small state at all I am saying the numbers don’t seem to add u...
My Alt is second place on heroes. I dropped 8000 regular tavern coins for that score, how does that not add up?
831 has the 3rd biggest globally ranked alliance. How does that not add up?
831 has the 2nd and 3rd place scores and two more in the top 10. The day isn’t over yet, another state may pull ahead.
red nest
I’m super contributing 😂
red nest
My Alt is second place on heroes. I dropped 8000 regular tavern coins for that s...
Overachiever!
craggy pond
I’m super contributing 😂
Me too
red nest
How are the valiant points figured out. There is no way the totals can be accur...
Why are you up at 3am…
azure jackal
Overachiever!
I’ve still got plenty left, just too lazy to push anymore buttons and there’s no reward for doing so, got the achievement on this farm now
red nest
I’ve still got plenty left, just too lazy to push anymore buttons and there’s no...
Nice stash!
azure jackal
Nice stash!
OG feast stash 😉
left ember
Nueva cuenta
red nest
Chat just shows this screen
Forwarded
dim urchin
There was a small patch just recently. Close the game and reopen to download the patch and it should be fixed.
tawdry igloo
What about the notifications showing up 10-20 minutes late? Any fix for that?
buoyant ember
I'm not getting exactly what I want, that has to be a bug, right?
gaunt shoal
I'm not getting exactly what I want, that has to be a bug, right?
Nope
tall olive
I’ve noticed only with eve my shards here no matter how much I have only convert to one. I had four before this only wanted to give me one now I had 15 checked eve only wanted to give me one. Is is this specific hero? Or? I used a couple a while ago and 3 got used when I had four and converted to one shard of eve but idk
cloud nest
cloud nest
Hallo, i have been muted for over 5 months,
I never said any bad words....
Tried contacting the admin but all i get is bot sayong i ahve to wait
I waited fpr 5 months already,
Any solution to this one?
This is one of the worse bug
red nest
Email CS
slow rapidsBOT
gaunt shoal
I’ve noticed only with eve my shards here no matter how much I have only convert...
It’s 4 perfect frags for 1 eve
cloud nest
I send email to CS already
ivory oasis
<@&742285797725569104>
Is anyone else having this problem where the message notification doesn't disappear? I've got a couple of accounts where this doesn't go away, but there's no new messages. Was wondering if this is a glitch with the latest update.
red nest
Please don’t tag mods unless it’s an emergency
red nest
<@&742285797725569104>
Is anyone else having this problem where the message not...
Check your whispers and r4 chats
ivory oasis
Please don’t tag mods unless it’s an emergency
Sorry
ivory oasis
Check your whispers and r4 chats
I did that before writing here. Nothing there. The notification shows as being in the whispers, but there's only old messages there.
red nest
I did that before writing here. Nothing there. The notification shows as being i...
Try the fix it button
gaunt shoal
Oh hiiiii
ivory oasis
Try the fix it button
I tried this. It did not help. 😭
golden vapor
In the rare earth shop, if you buy the maximum quantity of an item, it does not restock at the end of the refresh timer.
gaunt shoal
In the rare earth shop, if you buy the maximum quantity of an item, it does not...
Which item and is there still a timer
golden vapor
None of these items were purchased on the current timer except the modifiers.
gaunt shoal
None of these items were purchased on the current timer except the modifiers.
Put in a ticket for now and use the fix tool
golden vapor
Fix tool, no effect
golden vapor
Restarted device, retried fix tool, this time it worked. I'll try to recreate it in two weeks when event comes around again
gentle linden
Rare earth pit problem! "Pit idle" indicator, go to pit, try to enter but am getting the message "gathering time too short, unable to recall". Meanwhile pit is IDLE. Restart device, fix game, blah blah blah for the usual remedies to no avail. NOT asking you to solve this. I am only putting this issue out there to see if anyone else is having this problem. Messaging the bots they pass off as customer service as we speak. This has been a several days long problem. Since they effed up the groupings to prevent us from gathering to favor the whales as usual.
opal sorrel
Rare earth pit problem! "Pit idle" indicator, go to pit, try to enter but am ge...
You can try to email customer service instead, it's better.
slow rapidsBOT
gentle linden
You can try to email customer service instead, it's better.
Just said I was messaging them as well . LOL... Unless there is some way to get a live human being. I have yet to find any way to do so. Please help me out if you know the secret. 🙏
opal sorrel
Just said I was messaging them as well . LOL... Unless there is some way to get...
With emailing customer service, you get a real person.
gentle linden
With emailing customer service, you get a real person.
How does one do this. I try the email on the site and it returns with an error. Not sure why this is.
opal sorrel
How does one do this. I try the email on the site and it returns with an error. ...
It's in the Nova message just above. Email global.support@37games.com
gentle linden
Okay.... error message with that email address is what I am saying. I have a vet appointment for my cat. I will try to figure it out when I come back. Thanks!
glass coral
“Dear” PnS,
I’ve been playing this game for years! I’ve already dropped thousand...
I’ve had similar issues myself. It’s frustrating, but my teammates helped a lot with the lost RSS. I understand your frustration, but it needs to be handled calmly, contact CS or ask your teammates for support.
There are many bugs in the game (they should be reported), but the moderators here are not to blame for them. Just communicate with them humanely.
Today, for example, over 500,000 of my T10 fighters disappeared, and my speed-ups too. I tried the “fix game” option but it didn’t help.
Keep your head up…we move forward. Only those can win who get back up after falling and continue. 💪
main void
I cannot collect the polar bear HQ from Candy Factory treachery event. S32 Council of Idiots S:32 X:307 Y:515
I already tried fixing the game. The “fix game” button on the loading page
gaunt shoal
I cannot collect the polar bear HQ from Candy Factory treachery event. S32 Counc...
Because your short 9000
main void
Yep. She figured it out
remote gull
My shield pops everytime I change states in valiant. Only happens on 1 of 3 accounts.
pseudo prism
7 décembre 20:15 environ, en échangeant 10 pièces de recrutement limiter, le jeu à fermer et lorsque j’ai redémarré le jeu, mes 10 pièces disparues et j’ai rien obtenu.
red nest
7 décembre 20:15 environ, en échangeant 10 pièces de recrutement limiter, le jeu...
Contact CS
slow rapidsBOT
abstract drum
Hi,
I'd like to ask why the Polish Word "bym" is being flagged or censored. It's a normal grammatical form and not offensive in any language. Could you clarify the reason why this happens?
In Polish it functions as a politeness/softening particle - its censorship is quite awkward in normal communication.
red nest
Hi,
I'd like to ask why the Polish Word "bym" is being flagged or censored. It's...
Could have a different meaning in another language
dim osprey
I did some research. It could be because of the slang "beat your meat"
Game censores a lot vulgar expressions. But mostly in English. In German for example, you can write whatever you want, and translator is working quite normal. lol
As long it does not contain the stuff being censored in English. 😂
A little bug here. The game won't delete this notification in mall.
No matter how often I open it, this red dot decided to stay.
fallow cobalt
A little bug here. The game won't delete this notification in mall.
No matter h...
Lol. Why everything cost 100k vouchers for you in mall? I think you have internet or game issues. Try fix button maybe this will help with red dot too.
dim osprey
Oh... I did not intend to buy anything, just wanted to get rid of the dots lol. I didn't notice that. 😂
I tried fix game button
When I first enter the screen, it still shows the megaexorbitant voucher prices. If I change the tabs and move back, it changes to the normal exorbitant prices. 🤭
But red dot feels comfortable with me, I guess. It won't leave.
dim osprey
New Skin?
I think, I have some issues at the moment. 😂
vast birch
A little bug here. The game won't delete this notification in mall.
No matter h...
Did you try clicking on Monthly? That got rid of it for me.
soft sage
Hello
wicked marsh
I was editing Tomoyo’s specialization page 1 but hadn’t saved it.
I switched to McCarty and his specialization no longer shows his completed page of stats but instead shows the same as Tomoyo’s.
His page 2 still shows the partial stats
opal sorrel
Have you tried restarting the app & click the "fix game" button?
red nest
I tried fix game button
When I first enter the screen, it still shows the megaex...
Try the fix game button
wicked marsh
Have you tried restarting the app & click the "fix game" button?
Restarted, no effect. Had to re-assign the tiles.
vapid rover
In mini-game Center it shows that I can purchase timed tavern coins but when I go to purchase it gives me an error.
celest idol
We did not receive the "reservation release notification" that is usually sent by the system when reserving Sonic.
hearty ledge
Can I ask why you keep sending me messages about getting a skin off KATE PNS OFFICIAL when I have supplied my details over a month ago and received nothing, this is the 3rd time I have received this message in my game mail.
gaunt shoal
Can I ask why you keep sending me messages about getting a skin off KATE PNS OFF...
Message a different one then
hearty ledge
What do you mean by a different one?
red nest
Can I ask why you keep sending me messages about getting a skin off KATE PNS OFF...
Did you ever follow up with Kate?
Make sure it was the correct account too
slow rapidsBOT
glass coral
Jack got banned for harassing
😱
In the end, it doesn't matter. Unfortunately, that's just how I did it.
hearty ledge
I messaged her twice don't know if it was the right one but I will contact CS and see what they say
red nest
I messaged her twice don't know if it was the right one but I will contact CS an...
They’ll ask too to check if you messaged the correct one
hearty ledge
The name was all in capitals with underscores seperating each word just like in the message they sent
red nest
If you tap on the profile + message it will show you message history
hearty ledge
Just found the other one, I don't know why soneone made an account with her name almost identical. People can be such asses sometimes thanks for your help I will wait and see now.
abstract dune
zealous palm
My troops keeps increasing and decreasing then increasing and decreasing again does anyone know why it’s doing that I’m not resetting any buildings or heroes as well as my troops training keeps dropping
In addition I’ve tried using fix the app button on the loading screen and it doesn’t affect the changes at all it just keeps fluctuating
gaunt shoal
My troops keeps increasing and decreasing then increasing and decreasing again d...
State buff was activated today for most states
Which will make training faster
vast birch
My troops keeps increasing and decreasing then increasing and decreasing again d...
If you mean the amounts, are you in the talent set that gives you the highest amount? For me, Balance gives me the highest.
lime marsh
My algorithm says this unsolvable. Are some levels ONLY solvable with boosters?
red nest
My algorithm says this unsolvable. Are some levels ONLY solvable with boosters?
That is correct
lime marsh
FTC in the US requires a game to make a clear disclosure if it's pay to win. This mini game has no disclosure
red nest
FTC in the US requires a game to make a clear disclosure if it's pay to win. Thi...
🤷♀️
Have to take that up with 37games
nimble vale
Pretty sure a Chinese game company is suuuuuuper scared of the FTC in the US
swift isle
So I try to go to cash mall and it keeps redirecting me to top up site which I don't want to use
red nest
So I try to go to cash mall and it keeps redirecting me to top up site which I d...
It doesn’t, tap the payment button on the bottom
It’s just a checkout ad screen
faint rivet
There's a bug in special events collection master ( maître collectionneur). When you leave in middle of game, the " continue" buttons doesn't work. We are forced to press restart in order to get in event again.
Even restart game and " fix game" doesn't resolve the problem.
sick oxide
Does anyone have problems when scrolling when upgrading herro, it goes straight back up to the top of the page
trim tinsel
If that pink bar appears in the new match event you’re gonna have to close and reopen the game a few times or it’s not gonna work and you’ll have phantom icons to match
zealous palm
There’s an update for my phone but not for my computer why not?
snow zephyr
After the update an event tab disappeared. I just did the event and it’s not even showing up no more.
zealous palm
After the update an event tab disappeared. I just did the event and it’s not eve...
Which event was it?
zealous palm
After the update an event tab disappeared. I just did the event and it’s not eve...
That sounds normal that’s why I’m asking
Is the transformer events out yet or no because I see nothing
opal sorrel
Is the transformer events out yet or no because I see nothing
No not yet!
zealous palm
There’s an update for my phone but not for my computer why not?
tribal dawn
Anyone else stuck at 34% for file extraction after updating to the latest version? I can't get the game to open.
slow rapidsBOT
floral minnow
I broke this box that has the bomb hiding it and now the tile is unavailable. Cant click the bomb.
I just had to swipe the tile for the box to disappear.
hard pumice
So how do you avoid the discount offer, since it keeps failing?
hard pumice
Trying use my setup Apple account and still requiring to,put credit card, so not working and no other way to purchase. Right before WK, 🥲
opal sorrel
Trying use my setup Apple account and still requiring to,put credit card, so not...
Restart the app & try the fix game button in the top right corner when the app restarts.
Clicking this button will let you check out in game normally.
hard pumice
Thanks 😁
tribal dawn
You seem to be having troubles logging onto the game. Try the following adjustments :
-
**Tap “Fix Game”**in the top right corner of the loading screen
-
Switch your connection from WiFi to your network, or network to your WiFi (depending on which you were using)
-
Turn on Airplane Mode for 10-30 seconds, then turn it off
-
Restart your device
-
Clear your device cache through your device settings
-
Use a VPN — A Virtual Private Network (VPN) encrypts your personal data and masks your IP address. (free VPNs are available through an internet search, as are paid VPNs)
-
After ensuring your account is bound to a login such as Facebook, Apple and/or Google — uninstall and reinstall the game
If you continue to have login problems, please contact CS through Email: global.support@37games.com
If the issue is widespread, Mods will report the issue to the Captains. Thanks again for your patience!
None of this is working. Reinstalling the game is a nightmare! I made that mistake before. After all the cash a player spends...this is unacceptable.
red nest
Try resetting your router
mighty turret
Something wrong in collection master. I got the required pipe pieces but it's not counting them.
red nest
Something wrong in collection master. I got the required pipe pieces but it's no...
Pretty sure it means to create grenades
And use them
mighty turret
I used grenades on all the ones I destroyed
red nest
Refresh the app
Use the fix it button on the log in screen and see if that fixes the non counting of grenades
graceful marten
I used grenades on all the ones I destroyed
These type of grenades?
wet escarp
Anybody else having problems logging in to their Twitter account game?
When I try to switch from my accounts on my Facebook to my account on my Twitter, it tells me action is forbidden
red nest
We’ve been telling folks not to use Twitter as a bind for years
It’s not a stable bind option
Hopefully you can log in soon and please add another form of bind
red nest
Anybody else having problems logging in to their Twitter account game?
Ohh good!
wet escarp
Noted
heady token
I'm not sure if this is the right channel to report this. But the 2x3 challenge where you slide your character to the side shooting while things come towards you. Several of them are very poorly designed with no win option at all on them. I've tried every feasible option on some of them & there is just no way. Here is a short screen recording of level 1 & 2 of these challenges to prove my point.
foggy urchin
Oke also I joined the server and did not get any reward as it says I did not met de requirements…
red nest
Oke also I joined the server and did not get any reward as it says I did not met...
Rewards are based on number of members and issued in game
frozen ore
tall olive
Hey I don’t know if this is intended but with Urlik if you use his skill first and send out meyers it removes urliks bond from everyone. Considering this is a debuff why would it be removed with meyers skill when Destiny bond is a debuff
Messes up my wombo combo
oak edge
Hey I don’t know if this is intended but with Urlik if you use his skill first a...
This isn't a bug. It's well known meyers gets rid of ulriks skill thingy. Always do meyers-->ulrik if you want ulriks to stay
tall olive
Understood. First month playing thanks for letting me know
high nacelle
Can friends from Russia able to purchase the new Transformer hero? Megatron?
half shale
I'm not sure if this is the right channel to report this. But the 2x3 challenge ...
Here's 2.3
red nest
I have not heard that yet
That sounds annoying though
Have you tried the fix it button?
Darn
Hopefully 🤞 it will solve itself
If not, update here and we can forward
red nest
I’ll forward it
Please also file a ticket with CS
tropic ocean
I was deceived in the store, and no one wants to compensate me for it. I didn't get what I bought, and it's misleading, and it's your fault!
red nest
What is the issue?
gaunt shoal
I was deceived in the store, and no one wants to compensate me for it. I didn't ...
Be more specific. And you’re probably going to have to contact CS. Do it through email
slow rapidsBOT
graceful marten
Can friends from Russia able to purchase the new Transformer hero? Megatron?
All Transformer events were banned for purchases from Russian IPs (Hasbro, the owner of the brand doesn’t work in Russian market anymore). Russian players could buy stuff via vouchers of PnS store or using VPN for the previous events like this one.
high nacelle
All Transformer events were banned for purchases from Russian IPs (Hasbro, the o...
Thank you for your response. Will forward the information 🙏🏽
tropic ocean
@red nest
I paid 0.99$ for 75 boxes and received other items 🙂
fallow cobalt
<@887119351738667038>
I paid 0.99$ for 75 boxes and received other items 🙂
Hi. Contact CS please
slow rapidsBOT
lyric sonnet
I tried to contact CS about this issue and wrote out a whole report along with my screenshots but it won't let me send. I bought what's in the first screenshot but what I actually got was in the second screenshot. Please correct AND fix your CS complaint department cause it won't take a ticket!!
gaunt shoal
I tried to contact CS about this issue and wrote out a whole report along with m...
Email them
Email is right above your post
random fern
The campaign shooter mini game (Control Master?) is occasionally bugged, where the bullets originate from the center position instead of where the character/finger/cursor is. It is usually inconsistent enough that you can just try several times until the bug doesn't happen, but for some of them it seems to happen every attempt. For instance 2-13 I have tried probably like 100+ times now over a week or so and it has bugged like this every time. I am pretty sure I otherwise know how to beat it, but losing control of the bullets for extended periods makes it impossible.
Sometimes it's every shot, sometimes it's every other shot, and it always reduces the middle shots to a single bullet while maintaining bullet speed/strength. It usually happens towards the beginning like in these videos, but sometimes happens further into the run.
split jasper
Quiz for the infection in last of us sometimes comes with a wrong answer set, asking for some names instead of the actual Infection cause
Apparently its only the german Text thats broken, in english the question is correct
sick frost
I would like to mention like Sidereus; my partner (Samsung device if it applies) is having the same bug where bullets originate from starting position. Moving the character will sometimes move firing position but then may be randomly firing from the middle again. Makes the mini game impossible to beat
still rivet
How do we still have the random shield dropping problem?
lyric sonnet
The mall is false advertising yet again. Emailed them day before yesterday. They told me to hit the fix button and see if it fixes the issue. This time with a bigger package. I want my money back this time. First pic is what was advertised. Second pic is what I actually got.
gaunt shoal
The mall is false advertising yet again. Emailed them day before yesterday. They...
For some reason your store isn’t updating right after reset. But only thing you can do is contact cs 🥹. Can also try your GM or a GM.
Us mods can’t help with money issues
lyric sonnet
I emailed them and they did absolutely nothing. Just suggested to hit the fix button. I'll write my GM thank you. I just emailed CS again too
gaunt shoal
Stay persistent
paper cosmos
Anyone else get the weapon choice in bounty wheel and not receive it?
signal ocean
i've had a couple of transactions on the web store not going through, is anyone else having that issue? normally it's immediate for me so this is strange
gaunt shoal
i've had a couple of transactions on the web store not going through, is anyone ...
I get a 404 error. Using PayPal is only way that works for me now
signal ocean
I realised what it was, had to change currency from JPY after the recent changes to payment methods and it triggered something at the bank.
cunning hawk
I claimed every hero's rewards just fine except for Meyers', when I tried to claim it it says "Invalid basic data"…
hasty aurora
Why cant i endorse teams in tundra?
"Battle division ID mismatch". Gone through every team there is in 27 zones
9x27 teams
twin mountain
I paid for this yesterday and havent recieved the curio 1 stock ive tried CS but no reply is there a way I can get this fixed?
fallow cobalt
I paid for this yesterday and havent recieved the curio 1 stock ive tried CS but...
Did you contact CS via email? I see you paid for diamond pack instead of Curio.
twin mountain
Did you contact CS via email? I see you paid for diamond pack instead of Curio.
I didnt pay for a diamond pack i paid for curios I did send an email yes
My Google always says its a handful of diamonds on any purchase I make and I dont know why it does that but it was the curio pack
I dont usually use Google pay and this is why I usually go through the website but no matter what I buy it always says its diamonds
fallow cobalt
I dont usually use Google pay and this is why I usually go through the website b...
Got you. CS needs time to respond. Try waiting a little longer.
twin mountain
Got you. CS needs time to respond. Try waiting a little longer.
Thank you
gaunt shoal
My Google always says its a handful of diamonds on any purchase I make and I don...
All their packs come up like this too if I use Apple. I think that’s how they are listed on the old old store
But if you requested a refund through Google and it gets accepted. Your pns account will get locked until you pay it back. (From experience)
twin mountain
All their packs come up like this too if I use Apple. I think that’s how they ...
I havent asked for a refund ive sent the screen shot to CS and asked for the box. Ive seen that asking for a refund causes this
gaunt shoal
Yeah. That’s what comes up if you use the in game store. Let me see if I can find an old receipt
In your game. What does your transaction history show
I would also send that to CS. It should show a curio or curio box
twin mountain
It doesnt show anything curio
It just shows the vouchers and some other stuff I exchanged the vouchers for but there is nothing curio in my history
vast birch
I put a suggestion up about it because I've always felt it was a bit off that the exact items purchased aren't listed.
gaunt shoal
What is slowmode
So the channel doesn’t get spammed
midnight marlin
I need help with the survey and CS is awful
gaunt shoal
What’s it doing
midnight marlin
Nothing lol, it won’t work
gaunt shoal
Nothing lol, it won’t work
You can email them. Will be better. I just tried. Works for me.
slow rapidsBOT
midnight marlin
I did contact CS. The bot tried to tell me to fill out a form that I couldn’t find.
slate flume
Anyone else missing "The Final Clue" event?
"The Final Clue" is a MALL "event"
But the button in the Trapped Megatron event leads you to Holiday Events. Not the mall.
trail bronze
The campaign shooter mini game (Control Master?) is occasionally bugged, where t...
I also get this bug every single time, makes the minigame completely impossible.
buoyant ember
So the channel doesn’t get spammed
Spam spam spam spam, spam spam spam spam, spamety spam!
nimble vale
tight nexus
Anyone else report this not refreshing? Been about 3 commander duels in a row now that this hasn’t refreshed for me
gaunt shoal
Anyone else report this not refreshing? Been about 3 commander duels in a row no...
Doesn’t refresh daily
Once per week
tight nexus
Once per week
Yeah, but it has been about 6 weeks since this has last refreshed for me
tight nexus
Slow mode is killing me here😭. But I’ll contact them, thanks
dark forge
The campaign shooter mini game (Control Master?) is occasionally bugged, where t...
Alot of people in our alliance are having the same issue. Its been like this for about 2 months. Happened after an update.
silk zinc
Should have gotten x100 more points
simple turret
Should have gotten x100 more points
It doesnt give full points if you kill it
Just the points to kill it
Next one you did probably did full points again
silk zinc
Yes, this only happened once
simple turret
Yeah the killing hit always is only whatever points it took to finish it.
crude cove
It’s 3rd or 4th time when on the beginning of WK when translation tries on Battle Division causing Network error and we have to restart game otherwise chat is no longer working.
Is development aware of this?
gaunt shoal
It’s 3rd or 4th time when on the beginning of WK when translation tries on Battl...
It’s been reported.
weak haven
How come we can't move buildings around in our base? That would be a handy feature.
rustic moon
Anyone else having this issue? It won’t let us appoint Governor?
gaunt shoal
Anyone else having this issue? It won’t let us appoint Governor?
Is the person you want to appoint on your state
Like not on an opposing state still
Same with the R5
rustic moon
She is back in our state and is the r5 of the alliance that took both states
gaunt shoal
Well her being R5 is good news lol.
gaunt shoal
She is back in our state and is the r5 of the alliance that took both states
Ok. Do this. Have her go to another state and come back
We get this once a week.
Let’s go to #👑wasteland-king
buoyant ember
A stupid question, but, is she trying or someone else?
gaunt shoal
A stupid question, but, is she trying or someone else?
It’s figured out
crystal cave
I think there is a bug with the achievements. Through "Conqueror" it's only possible to achieve 29 stars now. It should be 30 but I think they removed one quest. I'm not sure but I think before there existed the quest "Kill 5.000.000 or more units in Wasteland War"....
gaunt shoal
I think there is a bug with the achievements. Through "Conqueror" it's only poss...
I counted 30
It’s also still there
crystal cave
Maybe it's different when you already achieved it. Because it's not in my list at all.
gaunt shoal
I think it’s tiered. When you do the 2m kills then the 5m shows up
crystal cave
Alright, thank you 🙏
tropic reef
I won before reset but made me lose? Lost 400 diamonds
maiden kiln
Hero Duel Glory ends a minute before reset
marble shell
Question , one of my team members is listed not qualified to sign up inTundra Tussle , but she is a T12 and fairly strong compared to some that can sign up. Is there a way to fix this . She has participant in it before and there is a lot of room for her, except this not qualified thing
tulip cargo
Is Lipp_ PNS Official on line right now?
red nest
Is Lipp_ PNS Official on line right now?
We can’t see
If you sent them a message give it about 3 days for a response
gilded zinc
Question , one of my team members is listed not qualified to sign up inTundra Tu...
Was she in the alliance before reset ending sign up day?
red nest
Was she in the alliance before reset ending sign up day?
Was answered in another channel
tulip cargo
Ok thanks Hela. I had an unfortunate accident with a team mate swapping SWP
gaunt shoal
Ok thanks Hela. I had an unfortunate accident with a team mate swapping SWP
Did you hit there hq
strange ether
I think there’s a bug somewhere in the calculations of dailies. I’ll collect 1 of each every rss and have them come back 20-30 minutes after reset but I don’t always get credit for them.
red nest
Make sure you have the most current app version and use the fix it button
heady elm
Why does the game constantly lose connection and reconnect. It used to happen once in a while, but now it happens all the time. Every time I am on.
red nest
Why does the game constantly lose connection and reconnect. It used to happen on...
Haven’t had any issues, try resetting your router
gilded zinc
Why does the game constantly lose connection and reconnect. It used to happen on...
When I have this problem a VPN solves it.
tulip cargo
No I set up my camp while swapping out SWP with my teammate. With full Demi mutant march. It killed 500,000 of his Demi mutant units. Permanently dead and 350,000 in his infirmary
simple turret
gaunt shoal
No I set up my camp while swapping out SWP with my teammate. With full Demi muta...
Was his infirmary full? Also. Why didn’t you set up 1 troop camps
rustic moon
1
tulip cargo
I usually do. But I’m not sure how I did a full match . I think his infirmary was almost full of taxis from WLK. That’s why they died. Not enough room. I’m sick about it. I only lost around 50,000 Demi mutants. After that I use a camp formation of one T1 taxi. Rather than self selecting the one taxi.
I just wasn’t paying attention I guess and it was devastating to my alliance member Lobo.
gaunt shoal
I usually do. But I’m not sure how I did a full match . I think his infirmary wa...
You can ask CS and such. There’s a very very small chance anything will get done.
We had this happen where someone hit an hq
slate flume
(Regular) Tundra is missing the icon to enter and battle chat.
wild crypt
The battle division chat is only showing up for some players during Tundra.
The event icon on the bottom right of the screen was also missing, so we had to access the events tab in order to relocate for Tundra.
rose cypress
(For Pc) Trying to drag my window is putting it in a larger verison (that doesn't load properly) i've restarted my game like over 10x.
like i can't even drag the window it just automatically expands it.
chrome warren
The Devastator(march) attack animation is glitched, it teleports around the target as its hitting it
abstract drum
ashen snow
The SFX volume slider no longer has an effect for me. It's just off or on full volume.
scarlet summit
Please help, im not getting my discord milestones
red nest
Please help, im not getting my discord milestones
Rewards are based on the total number of server members
scarlet summit
Let me grab SS, it wants me to join the server but im already a member
unique helm
one of my characters had a problem. I used the 10 for 9 in NoahsTavern 5 times. I started with 53 advanced coins, finished with 8 left over. I went to collect the items in the Unicrons Secret Vault but it says I only used 1 advanced coin. I have a 2x multiplier also
gaunt shoal
one of my characters had a problem. I used the 10 for 9 in NoahsTavern 5 times. ...
You would need to contact CS
steady lake
i upgraded Agent X up to +4 but the rally size and gathering march speed it promised did not materialize. is this a glitch?
Its says rally size +160000 but nothing happened. My rally size is still the same. Why?
I used all my joy box savings for four years and my rally size stayed thr same.
maiden kiln
The cumulative bonus at +4 is 160k, but it's only a 40k upgrade from +3
vast birch
The translator isn't working and chat is giving a 'Network error' message.
graceful marten
The translator isn't working and chat is giving a 'Network error' message.
Same here
gaunt shoal
Reported
inland geode
I had something strange happen. it said I crafted (and claimed) an. apex wave earpiece for Ray Ramos. But it's not showing in my inventory. Is that because the hero isn't yet available to me? Will it eventually show up or otherwise why did I get to craft it and not have it?
gaunt shoal
I had something strange happen. it said I crafted (and claimed) an. apex wave ...
Did it show up in your alliance or state chat? It’s not listed under weapons inventory? Is any ear piece there
Was it a random craft or box
gaunt shoal
In any case I would contact cs by email
slow rapidsBOT
inland geode
Thank you for your help.
tacit haven
That's not a bug...
granite apex
Could this quiz question be removed, please? The phrasing was confusing before, but troops don't eat our food at all anymore so it no longer applies.
oak edge
Could this quiz question be removed, please? The phrasing was confusing before, ...
You'd have to put it in #📝game-suggestions and explain removing the question
sharp wave
Don't know if it's a "bug" but anyone else having the match 3 matches reset the board when theres plenty of playable moves, changing everything, and cause you to lose? This has been happening for over a week. I had a canister that could be used in UC as well as other moves and the board reset, took it away, and changed all the tiles for absolutely no reason. Sometimes it does it every other move. It's highly irritating and I'd like it to stop...
warped basin
I created an account after the update, but I can't access Construction Site 1. The icon disappears, nothing happens, and after a restart the icon reappears.
celest zodiac
Don't know if it's a "bug" but anyone else having the match 3 matches reset the ...
Happens when I have a slow/bad connection