#❓faq

1 messages · Page 1 of 1 (latest)

ionic forum
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CheckThePins Developer Feedback
🥰 Greetings, Commanders! The latest FAQ has been released. The FAQ addresses the most frequently asked questions we've received. Thank you for your valuable feedback. We will continue to make Puzzles & Survival a better game. For suggestions and feedback about the game, please submit them through #📝game-suggestions . If you encounter any issues while playing the game, feel free to contact our in-game customer support at any time. Our team will respond to you as soon as possible.💪

❓ Please add an auto-translate button to change chats to set language instead of manually clicking each text box.
redverify The current in-game translation overwrites the original text. If automatic translation is added, once a bug occurs, players will continue to see the wrong message before it is fixed. On the other hand, automatic translation requires high network speed for players. In the case of poor network speed, message delays may occur. For accuracy of messages and to prevent additional lag, the devs have decided to prioritize other areas of the game.

❓ Please return weekly Nuka .
redverify More PVP activities will be on the way. Please stay tuned!

❓ Showdown needs some updating about rewards.
redverify This reward is obtained by the entire alliance. so it is difficult to add more for now.

❓ Allow an exchange for unused tiles for hero specialty, perhaps at a two or three to one ratio.
redverify Currently no plan about this.

❓ Please increase Alliance party rewards.
redverify This event is held together with other alliance events. It is hoped that the players' waiting time will be filled. So no more rewards would be added.

❓ Please make Nukaland matches players based on the number of days they have played and their battle records.
redverify The game progress of players with the same number of days will be very different, and the battle record can only confirm the player's willingness to participate. So nope.

❓ Some players are sad that might milestones after 300M are not shown in alliance chat anymore. It makes people happy to reach higher might and they would like to see announcements for every 100M increase.
redverify The display mode of combat power milestone will be added !

❓ Damaged wall of sanctuary. It would be good to have an option to repair the wall fully, so we don't have to wait 30 minutes again and again.
redverify It will be repaired immediately after the city is moved.

ionic forum
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Developer Feedback

Dear Commander, we have addressed the frequently asked questions and have received a comprehensive reply from the development team. Let's check it out.cutefrog
For suggestions and feedback about the game, please submit them through #📝game-suggestions

1 Please offer some events that are friendly to more players during the anniversary.
Check We are excited to announce an upcoming anniversary sign-in event that will reward players with free Message trinket. Stay tuned!

2 Please add system message for Dead rising events like there are for other events.
Check We have noted the feedback about the lack of a system message for Dead rising events. We are working on improving the visibility and notification system to ensure all players are aware of event start times and can participate accordingly.

3 The leader should have a record of when R4 kicked any member out.
Check It is currently not under consideration.

4 The Escort Freighters event refreshing but were initially confused due to unclear instructions.
Check We appreciate the feedback on the Escort Freighters event. We understand that clarity in instructions is crucial for a smooth player experience. We will work to improve the clarity of our instructions to avoid any confusion in future events.

5 Please optimize the auto speed-up feature.
Check We are discussing the relevant solutions for future optimization.

6 Add a function to claim all alliance gifts even if they are less than 30 boxes.
Check We are considering adding a feature that allows players to claim all alliance gifts at once, regardless of the number of boxes.

7 Reduce the frequency of Alliance Showdown to every 5 weeks, with increased rewards.
Check While we appreciate the suggestion to adjust the frequency and rewards of the Alliance Showdown, we have decided not to implement this change at this time.

8 Hero fragments for Edward Teach during Alliance Showdown were not counted towards quests.
Check We acknowledge the frustration caused by the hero fragment issue during the Alliance Showdown event. We are taking steps to ensure that such errors do not recur.

ionic forum
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Lv.43 Headquarters FAQ

Dear Commanders, we've heard your voices and have gathered the most frequently asked questions to provide clarity and enhance your gaming experience. Look no further for answers – 📘our FAQ is now available! @everyone

Q: When is the Lv.43 Headquarters expected to come? 🔍
A: The planned update is on September 12 (UTC), stay tuned!

Q: Will there be a matchmaking rebalance of Nukaland after the Lv.43 Headquarters update?
A: We will reconsider the possibility of adjusting brackets based on bracket performance and the number of players with Lv.40+ Headquarters after the update.

Q: Does the new tech require new materials?
A: No, only buildings above Lv.40 require new materials.

Q: How do I obtain the new materials?
You can obtain them through Break Loose, Ace Commander and other ability enhancement events, and Wasteland King.
A:You can also purchase them from the Diamond Shop, Reservoir War/Alliance Clash Shop.

Q: Do buildings above Lv.40 require old building materials such as Carbon Nanotubes?
A:Yes, they do. After the update, the weekly exchange limit for Carbon Nanotubes in the Rare Earth and Ruins Shop will be increased to 200. With increased access to the required materials, Commanders will be able to speed up the building upgrade process.

ionic forum
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Developer Feedback

📩 Dear Commander,

We’ve compiled answers to the most frequently asked questions and received a detailed response from the development team. Let’s dive into it! 🐸 @here

For more suggestions or feedback about the game, feel free to share them through ⁠#📝game-suggestions

❓ We need more than one alternate set of Cores to choose from in the Heroes screen. Ideally, sets for different activities like combat and research.
👉 Currently, we’ve made two sets of cores available for switching, which we hope will meet the needs of most players. However, we’ll keep an eye on feedback and make adjustments if necessary.

❓ Please increase the levels in the Prison Trial, it feels stagnant now.
👉 We will consider expanding the levels based on the overall progress of players clearing the current content.

❓ Can you give us more information about the Doomsday Expedition event?
👉 A detailed guide with images and text will be released this week to provide more clarity.

❓ While the recent events for Ray, Marcus, and Edward Teach were great, the need to rank in the top 50 for skins was frustrating. We prefer working towards decorations through effort, not just spending within a limited time.
👉 Some events will rotate and offer skins that can be earned through participation, so keep an eye out for future opportunities! We appreciate your enthusiasm and are excited to bring you more chances to earn these rewards.

❓ Please add the ability to lock unequipped nano weapons to prevent accidental dismantling.
👉 We are considering optimizing this feature in future updates.

❓ Many female players would like to see a female option at VIP 15 instead of Nightwolf.
👉 At the moment, we don’t have plans to change this feature, but we truly value your feedback and will keep it in mind for future updates!

❓ More levels should be added to the Hero Ruins. Many players have cleared level 120 without even maxing out their heroes.
👉 We have no immediate plans to add more levels, but we will assess the need based on players' progress.

❓ Since the update, during Capture the Flag, Military and Alliance Leaders cannot see the troops sent by a person, unlike R4 members. Leaders only have the option to transfer, but not view details.
👉 We will consider optimizing this feature in future updates.

❓ Mini-games are a hit with the community! Could you reduce the cool-down, add more levels, reduce the paywalls, and create more mini-games? They are really enjoyable.
👉 We team will continue to release more mini-games in the future!

❓ Valiant has been very slow and laggy, and some players reported losing their shields as a result.
👉 We will continue optimizing the performance of this feature.

❓ When relocating to another state and preparing to attack on the map, the game automatically pulls you back into your sanctuary. This happened this week and during the last Valiant as well.
👉 We will address this issue in upcoming fixes.

ionic forum
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Doomsday Expedition FAQ

We have gathered and addressed the most commonly asked questions about Doomsday Expedition, and have obtained a comprehensive response from our development team. Please join us as we delve into the details! 📝 @here

For more suggestions or feedback about the game, feel free to share them through ⁠ #📝game-suggestions

  1. Will my rewards disappear if I leave the Doomsday Expedition map to participate in Wasteland King or Valiant Conquest?
    👉 No, you won't. You can enter the Doomsday Expedition map again later, but you'll need a Directed Relocate.

  2. Can the Sanctuary be attacked?
    👉 It cannot be attacked by players from the same faction, but players from different factions can attack other players in adjacent areas.

  3. Is the Sanctuary immune to attacks within the Safe Area?
    👉 Players within the Safe Area cannot be attacked by other factions.

  4. Does the Safe Area move with the Main Base?
    👉 No, the Safe Areas are fixed at several Footholds on the map.

  5. Will the losses incurred when the Sanctuary is attacked be sent to the Infirmary in Doomsday Expedition?
    👉 All casualties in Doomsday Expedition will be sent to the Expedition Hospital.

  6. Will the Sanctuary suffer resource losses when attacked?
    👉 Resources won't be plundered when attacked in the Doomsday Expedition map.

ionic forum
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Attention, Commanders!
The excitement for the Doomsday Expedition is at an all-time high. We have gathered the most talked-about topics along with detailed answers to enhance your gaming experience.

  1. Q. When can we find out who we're up against?
    👉 A. You can engage in early chat with others in the Doomsday Expedition channel. However, you must wait for the official start of the season to view all opponents.

  2. Q. Can we still change alliances after joining the event?
    👉 A. Yes, eligible players can change alliances freely.

  3. Q: We hope that major events like Wasteland King and Valiant Conquest won't coincide with Doomsday Expedition, as this overlap could create hectic schedules.
    👉 A: This suggestion has been acknowledged, and the development team has looked into the possibility of staggering the start times for Doomsday Expedition and cross-server events like Wasteland King and Valiant Conquest. However, this adjustment carries high technical risk due to the substantial challenges involved. To ensure a smooth experience for all commanders taking part in these events, we won't be able to implement any changes at the moment.

  4. Q: We hope that R4 members can also create alliance mail.
    👉 A: Thanks for the suggestion, but we're not considering it at this time. Alliance mail is designed to keep members focused on essential information. Allowing R4 members to create mail would shift that focus.

  5. Q: The rewards don't match the effort we put in. Maybe consider adding more rewards?
    👉 A: Thanks to the feedback on the Beta version, more event rewards have been added to the game. This includes extra ranking rewards, first-time foothold box rewards, advanced map resources, and more. Plus, we'll provide a guide to help you get these rewards more efficiently.

  6. Q: Are the new heroes available only to those who join the Doomsday Expedition?
    👉 A: No, you can acquire them even if you didn't join the Doomsday Expedition. They will also be available through other events and hero pools. Please stay tuned!

If any new questions arise while you're reading these, feel free to share them in the comments below. We can't wait to explore the thrilling world of Doomsday Expedition with you! #🆚doomsday-expedition

ionic forum
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Commanders, we're back with the second FAQ for Doomsday Expedition, just as we promised. How is your preparation going? If you have any questions, don't hesitate to drop them in the channel! #🆚doomsday-expedition @everyone

Q1: Do we need relocation items to enter and exit the Doomsday Expedition map?
👉A1:** No relocation items are required this time. **Just wait a 5-minute cooldown each time you enter or exit the map.

Q2: During the Doomsday Expedition, is it true that only those qualified for participation are restricted from immigration, while unqualified players can leave whenever they wish?
👉A2: Unqualified players can migrate freely once matchmaking ends, while those qualified for participation must wait until the Doomsday Expedition is over.

Q3: Should those who wish to opt out of the Doomsday Expedition leave the alliance before matchmaking?
👉A3: No, you can choose to leave and return to the original map after the event starts. However, we strongly encourage all eligible players to join in, as the rewards from the Doomsday Expedition are substantial.

Q4: Will all eligible players for the Doomsday Expedition receive a system notification confirming their registration?
👉A4: Once matchmaking is complete, eligible players can view their faction and participant information in the Daily Events - Doomsday Expedition section.

Q5: Will the Pre-Expedition Alliance Reward be granted to my current alliance? If I join a non-participating alliance that ranks in the top five, will only those who qualify for the match receive the alliance reward?
👉A5: Only eligible players can participate in the Pre-Expedition, and rewards will be granted based on the alliance they belong to when the event concludes.

Q6: Is it normal for the points earned from Pre-Expedition quests to apply only to the new alliance after switching, rather than the matched one?
👉 A6: Yes, it's normal, and alliance points will change as members come and go.

Q7: Will the rewards for this Doomsday Expedition be the same as in the Beta version?
👉Q7: No. Apart from the chance to acquire permanent skins, you can also exchange for new items like Federation Coins and Hope City Coins (can be used to draw new heroes) at the Doomsday Expedition Shop.

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Commanders, we're back with the **second

ionic forum
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Commanders, the third Doomsday Expedition FAQ is here as promised. Feel free to leave any questions @everyone#🆚doomsday-expedition

👉 Quests
Q: Can the weekly quests in Doomsday Expedition be carried over to the next week?

A: Yes, as long as the weekly quests are completed before results are finalized.

Q: How are points for killing enemies, training, and fallen soldiers calculated in the quests?

Points are calculated based on the soldier's level. The higher the level, the more points earned.

👉 Footholds

Q: Do Commanders need to participate in an attack on a Foothold to claim the Foothold First-Clear reward?

A: No, any player from the faction can claim it.

👉 Rankings

Q: How is the ranking order determined among Factions?

A: If two or more factions have the same number of points, the faction that earned that number of points first will rank higher.

👉 Expedition Hospital

Q: How can I get the First-Aid Kit from the Expedition Hospital faster?

A: Upgrade your Expedition Tech or complete Daily Quests.

Q: Under what circumstances will the Wounded be admitted to the Expedition Hospital?

A: All Wounded from within the Doomsday Expedition map will be admitted.

👉 Factions

Q: How do I use marks on the Doomsday Expedition map?

A: Faction officers with the authority can place marks by tapping on a spot on the map - Favorites - Faction.

Q: Why does some of our faction's Footholds show as invalid?

A: Footholds not connected to the main base will become invalid territory. For more details, please refer to the territory instructions.

Q: Why does my faction have fewer members than other factions?

A: Factions are balanced to have similar levels of overall strength. The exact number of Commanders in each faction may differ, but the overall power level should be relatively balanced.

👉 Others

Q: Can I normally enter and exit the Doomsday Expedition map while under War Frenzy?

A: You can return to the normal map from the Doomsday Expedition, but you must wait for the War Frenzy status to expire before you can migrate from the normal map to the Doomsday Expedition again.

Q: Why can't I beat the War Hound Lab even though my troops and troop type Might bonuses are very high?

A: The War Hound Lab only calculates the bonuses of Heroes and War Hounds. Try increasing the corresponding Might and challenge again.

ionic forum
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Commanders, please check the latest Developer feedback. If you have any suggestions, feel free to leave yourfeedback #📝game-suggestions .🎈
Q1: There are too many back-to-back events, and it's very overwhelming. Either reduce the intensity or make the rewards more accessible.
A: Thank you for your feedback! We will looking into optimizing the event schedule to prevent multiple overlaps in future.

Q2: There are too many overlapping events that require Stamina. Can the scheduling of these events be better optimized.
A: Thank you for bringing this to our attention! We will try to appropriately schedule events that consume Stamina in the near future.

Q3: When will the Reservoir Tournament return?
A: The Reservoir Tournament will be back soon. Stay tuned for community announcements.

Q4: Doomsday Expedition: Faction chat channel is flooded with kill streak information, and we can't communicate there. The running text notification is sufficient for kill streaks. Please let us use the chat channel for communication.
A: We will optimize this in future updates.

Q5: Can we have regular reruns of Ruins Treasury?
A: Coming soon, stay tuned!

Q6: In many cases, the Doomsday Expedition matchmaking system is extremely unbalanced. Can we have a ranking system like in Wasteland King?
A: Thank you for your feedback and suggestion. We plan to make improvements to the Doomsday Expedition after collecting and analyzing more feedback and suggestions. We will release details on planned improvements at a later date.

Q7: Doomsday Expedition lasts for too long. Can it be shortened to two weeks?
A: Thank you for your feedback and suggestion. We plan to make improvements to the Doomsday Expedition after collecting and analyzing more feedback and suggestions. We will release details on planned improvements at a later date.

Q8: You should return all troops to players after Doomsday Expedition. Or heal 80% and let us speed up the rest. The event will be more exciting if we know we can get our troops back.
A: Thank you for your feedback and suggestion. We plan to make improvements to the Doomsday Expedition after collecting and analyzing more feedback and suggestions. We will release details on planned improvements at a later date.

Q9: The overlap of the Doomsday Expedition with other weekly events is confusing, and some players have to give up on some events.
A: Thank you for your feedback and suggestion. We have internally explored the possibility of adjusting the start times of cross-server events such as the Wasteland King and Valiant Conquest, and the Doomsday Expedition. Unfortunately, we encountered underlying technical issues, and there is a significant technical risk in making the required changes. In order to ensure a smooth gaming experience for all Commanders, we are unable to make adjustments at the moment. We will continue to explore way to improve this.

Q10: Add higher-level resource points on the main world map. This is a feature everyone enjoys in the Doomsday Expedition.
A: Thanks for the suggestion. However, we have no plans for this at the moment.

Q11: New Skin: Players are hoping for a better Sanctuary skin as a reward for the top 50 ranking event. The current Galaxy Exploration event has an 8★ skin, but its design is disappointing.
A: Thank you for your feedback. We are committed to making better skin designs in future.

Q12: For events like Data Compilation, the animal tiles are difficult to distinguish. Please use tiles that are easier to tell apart.
A: Thank you for your feedback. We'll try to make the tiles more visually distinct for future event.

shut wedge
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@everyone

  1. Level 45 Headquarters
    Regarding the Lv.45 Headquarters expansion, we want to make fighting Zombies easier for all Commanders. We've prepared a series of events and improved the availability of some high-level Materials, helping Commanders upgrade buildings faster and more easily. Stay tuned, Commanders!
    Q: Does this upgrade require new Materials?
    A: No

Q: Are there Might requirements for buildings?
A: Yes, we want Commanders to reach a certain Might level before further upgrades. There will also be events to help Commanders boost their Might.

  1. Demi-Mutants
    Upgradeable from T13 Troops. The number of Demi-Mutants you can have is capped, so Commanders needn't worry about converting all their Troops.
    Q: What's the initial training cap for Demi-Mutants?
    A: The current maximum training cap is 1,600,000. We hope Demi-Mutants will give Commanders a greater advantage against Zombies.

Q: How do I unlock Demi-Mutants?
A: Upgrade the corresponding troop camps to the required level to unlock them.

  1. Viral Flood Event
    This new interactive gameplay lets players heal each other. Reaching a certain resistance level grants a 20% building speed boost. Results are finalized daily at designated times to reward those exceeding the resistance requirement. Survive each day to earn Resources, Speedups, Curios, and more.

Q: How do I get resistance?
A: Through daily quests and event participation

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  1. Spread of Infectious Spores Event
    To help Commanders upgrade buildings and combat spores, use Speedup items during the event to upgrade specified buildings for bonus rewards. Commanders with Headquarters Lv.35+ can claim extra rewards.
    Complete the event to obtain Rare Materials, Solar Panels, and other rare resources.
    Q: Can I get extra rewards now that my HQ is above Lv.35?
    A: Yes, even if you reached the required level before the event started.

  2. New Curio
    Participate in this event to obtain the latest Demi-Mutant Curios.
    These new Curios boost building & Research Speed, troop training capacity, and other attributes, granting bonuses that help you upgrade buildings and Tech faster.

  3. Match-3 League
    The Match-3 PvP league is coming soon. This all-new gameplay is expected to launch in April 2025
    Participate to win awesome rewards!

ionic forum
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@everyone
Greetings, Commander. A new event, Viral Flood, has been added to the game with the latest update. Many commanders have been discussing the event, and we decided to compile some tips to help everyone get more rewards.

Virus Resistance
Q: What's the function of Virus Resistance?
A: When your Virus Resistance exceeds 70, you'll enjoy a 20% building speed buff. The first daily reward and survival reward also have different resistance requirements.

Q: How to increase Virus Resistance?
A: Tap on "Increase Resistance" on the event interface and use Vaccine Spray to enhance resistance. You can also gain Virus Resistance if your Allies use UV Disinfectant on you.

Q: How to obtain Vaccine Sprays and UV Disinfectants?
A: Complete daily quests to get a number of them. Vaccine Sprays can also be obtained by attacking Zombie Lairs or in the Mall.

Q: Is the degradation rate of Virus Resistance constant?
A: No. During the first 7 days of the event, 6 points of Virus Resistance will be lost every hour. From the 8th day onwards, 12 points of Virus Resistance will be lost every hour.

Q: What is a Virus Outbreak Period?
A: During the Virus Outbreak Period, resistance will degrade faster. 23:30-24:00 (UTC) daily is the Virus Outbreak Period, during which resistance degrade twice as fast.
For example, if resistance degrade by 6 points per hour for 7 days before the event, it will degrade by 12 points per hour during the Virus Outbreak Period of these 7 days.

Rewards
Q: How to obtain daily rewards?
A: Commanders who reach 100 Virus Resistance for the first time each day can get daily rewards, including Rare items such as Rare Material Choice Chest.

Q: How to obtain Survival Rewards?
A: At 0:00 (UTC) every day, if a commander's Virus Resistance is greater than or equal to 0, they are considered to have completed the required quests for daily survival. Survive for the required number of days to win fantastic rewards such as Curios and Skin Tokens.

Q: If I fail to meet the survival conditions one day, will it affect subsequent survival rewards?
A: No, it won't affect the completion of survival quests on the remaining days. However, you may not be able to claim the final reward for surviving 13 days due to insufficient days remaining in the event.

How to maintain high Virus Resistance

  1. Actively complete daily quests and attack Zombie Lairs to get more Vaccine Sprays.
  2. Before going offline, make sure you have sufficient Vaccine Sprays, then set up the offline treatment. Note that offline settings are cancelled each time you come back online.
  3. Prepare sufficient Vaccine Sprays before big outbreak at 23:30 (UTC) daily.
  4. UV Disinfectants can only be used to help Allies increase Virus Resistance. Assist each other as much as possible.
  5. When online, offline settings will not take effect. Pay attention to your Virus Resistance if you're still online during the outbreak.

Happy gaming!

dapper crystalBOT
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<@&1360166161882288221>

Greetings, Commander!
Thank you for your continued support of Puzzles & Survival. Here's the latest Developer Feedback.

I. Gameplay & Event Mechanics

Q: Can the matching rules for Reservoir War/Arena battles be optimized to avoid huge power disparities between opponents?
A: We've added matchmaking optimization to our roadmap. We will continue gathering feedback to develop a more balanced system in the future.

Q: As the number and frequency of events increase, could certain events—like Ruins Treasury or Distress Signals—return on a regular basis?
A: These events may return periodically depending on the schedule. Keep an eye on our official announcements for heads-up notices.

Q: When will mini-games like Survival Master be available on PC?
A: Due to compatibility challenges, Survival Master is not currently available on PC. However, we're actively evaluating the feasibility of porting other minigames—stay tuned for updates.

Q: The acquisition method for War Hounds is limited, the event duration is too long, and the combat mechanics need some adjustments (e.g., inability to attack from safe zones). Will this be adjusted?
A: Thanks for the feedback! We've added this to our Doomsday Expedition optimization list and will collect more suggestions to inform our improvement plan.

Q: Can you improve the Nukaland matchmaking rules? For example, group players with HQ levels 35–39 together, and HQ levels 40–43 together—or even consider grouping by troop tier?
A: Thank you for the feedback. We've launched an in-game survey to collect more feedback and will optimize based on the results.

Q: I often forget to place my bets in Reservoir War. Could you add a reminder?
A: Yes, we're working on adding more noticeable reminders so players won't miss out.

Q: The Offline Treatment Settings in Viral Flood reset every time. Can the settings be saved? Also, can you shorten the event and remove the debuffs?
A: Thank you for your feedback. We'll take it into account for future improvements.

II. Resource and Item Acquisition

Q: There are limited ways to obtain Proton Accelerator Parts. Could you consider adding them as rewards in events or making them available in the exchange shop?
A: Thank you for your feedback. We will be adding more ways to acquire Resource Box II in the future.

Q: Although additional speedup items can be obtained through the Arena, Ruins, and Mystery Shop, they still don't fully meet the demands for building and training.
A: Thank you for your feedback. We plan to introduce more events that will offer speedup items in the future.

Q: The number of free Vaccine Sprays in the Viral Flood event is insufficient to sustain survival.
A: This event is designed to encourage alliance members to support each other through the Viral Flood. We will consider optimizing the event to improve the survival experience in future updates.

Q: Players enjoy acquiring Amplifier Cells from events. Could you include Amplifier Cells more frequently in event rewards?
A: Thank you for your feedback. We will consider this.

III. System Features and Settings

Q: Could you add the ability for iOS users to enter gift codes in the game?
A: Due to Apple Store policies, in-game redemption is not supported at the moment. We recommend using the following website to claim your rewards, then check your in-game mail.
Mobile version: https://gevents.37games.com/gamecode/indexm.html
PC version: https://gevents.37games.com/gamecode/index.html

Q: The original item description for the G1 Mind Potion curio stated it increased the scale of Demi-Mutant troops, which doesn't match its actual effect.
A: The item description has been updated to reflect that it increases the "Demi-Mutant Training Capacity". Thank you for your attentive feedback!

Q: Could players who are blocked from your account be unable to like your profile?
A: Thank you for your feedback. We will consider implementing this feature in a future update.

Q: Can the entrance to Wasteland Conquest event and the history of past champions be permanently displayed?
A: Thank you for your feedback. We will look into optimizing this in a future update.

IV. Heroes & Collaboration

Q: Could you introduce a more diverse range of heroes?
A: We're continuously expanding our hero lineup. Recent additions include characters like the robot Beepboop No.7 and Patty Potts. More unique themes are on the way—stay tuned!

Q: Will collaboration items from past events return?
A: Collaboration items are limited-edition and require exclusive authorization from the IP holder, so they won't return once the event ends. We recommend participating during the event period to make sure you don't miss out.

Q: Have you considered collaborating with IPs like Plants vs. Zombies?
A: The visual style of that IP differs significantly from ours, so it's not currently under consideration. That said, we're always exploring potential partnerships based on thorough research. Please look forward to future collaborations!

V. Bug Reports & Experience Optimization

Q: The display of Diamonds and Skill Points lacks comma separators, making large numbers hard to read.
Q: On PC, adjusting the game window or switching screens causes mouse misalignment and audio glitches.
Q: The Match-3 gameplay often lags or resets unexpectedly.
Q: Inaccurate Arabic translations are affecting the gameplay experience.
A: For issues like these, please contact in-game customer support and provide detailed screenshots or videos. This will help our technical team identify and fix the problems more efficiently.

dapper crystalBOT
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<@&1360166161882288221>

🤖 Mecha Feature Introduction

Unlock Requirements: Headquarters Lv.35, available after constructing the AI Hub

Feature Overview

Q: What does the Mecha offer?
A: It provides stat boosts and skill effects in both match-3 and regular battles.

Q: What Hero Skill effects does it provide in match-3 battles?
A: In match-3 battles, it can unleash active skills after a certain number of turns, damaging enemies and buffing allied Heroes. Commanders can learn more about specific skill effects after the feature launches.

Q: What Troop Skill effects do they provide in regular battles?
A: As the Commander's most reliable partner, the Mecha appears at set intervals during battle to unleash skills that damage enemy units and provide allied units with Vengeance and Shield effects. Commanders can learn more about specific Mecha performance in battle reports after unlocking skills.

How to Power Up Your Mecha?

🔴Level Up
Upgrade your Mecha's level using Mecha Data. Some levels require Mecha Parts to advance.
Leveling up not only boosts the Mecha's stats, but also enhances deployed Heroes' stats in Match-3 mode and Troops' stats in regular mode.

🔴Skills
The Mecha has 4 skills, unlocked at certain levels. Each skill can be upgraded using Mecha Skill Data, and promoted using Mecha Skill Cores at higher levels.
Upgrading improves skill effects, while promoting unlocks additional effects.

🔴Modules
Module slots are unlocked by leveling up your Mecha. Equip modules to gain significant stat boosts. Fuse 3 modules of the same level and type to create a higher-level module. Module stats:
Weapon: Match-3 Dmg Boost, Training Speed Boost
Controller: Match-3 Dmg Taken Down, Build Speed Boost
Armor: Rider Stat Bonus
Engine: Fighter Stat Bonus
Power Source: Shooter Stat Bonus
Radar: Mecha Troop Skill Boost, Research Speed Boost

How to Obtain Materials for Mecha Development?

🔴 Training Center
Obtain Mecha Data and other random materials by clearing stages and collecting idle rewards in the Training Center.
Idle rewards have an accumulation limit, so Commanders should collect them regularly. Rewards increase as Commanders clear more stages. Deployed assisting Heroes also earn a certain amount of Mecha Data.

🔴 Deploy Quests
Deploy Quests have specific Hero requirements. Deploying Heroes who meet the level/enhancement/personality requirements for a set duration yields great rewards. Star Difficulty increases as more Quests are completed. Higher Rarity and Star Difficulty Quests offer better rewards.
Completing Deploy Quests grants random Treasure Map Frags. Use 7 different Frags go on a Treasure Hunt to get awesome rewards. Commanders can trade Frags with allies to go on more Treasure Hunts.
Commanders can also assist allies or plunder a limited number of times every day for additional rewards.

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@everyone

Dev Insider 01 - Major Gameplay Optimizations

A new Dev Insider has arrived. Thank you for your continued support, Commanders! Besides receiving your passionate feedback on the Mecha, we've also brought you information on the Match-3 League and a range of optimizations. Let's dive in and see what's coming!

1. Match-3 League Optimizations

a. Added Previews and Simplified Rules
During the Match-3 League, some Commanders feedback that they were unclear about the schedule and the rules. We will continue to optimize the current rules and improve the previews to clear up any confusion.

b. Monster Preview Added to Qualifiers
In the last Match-3 League, we understand that some Commanders struggled with team lineups because they had no idea which monsters they'd be facing. Moving forward, we'll have monster previews during the Qualifiers, so you can strategize in advance and aim for a higher rank.

c. Group Stage Process Optimization
The current Group Stage process is quite long, making it easy to miss your chance to update team lineups. To address this, we plan to set both the team formation and battle phases to 48 hours each, making it easier for Commanders to adjust their lineups during every round.

d. Endorsement Optimization
Currently, only eliminated players from the Qualifiers could endorse in the Group Stage. To improve fairness and engagement, we'll be improving the system so that active Group Stage players can also participate in endorsing others.

e. New Lineup Inheritance
Once Commanders enter the Group Stage and complete their initial lineup, that lineup will automatically carry over to subsequent rounds until they're either eliminated or choose to manually update their lineup.

2. Doomsday Expedition

It's been months since the last Doomsday Expedition, and we're planning to bring it back as a major cross-server feature every now and then. Based on your feedback, here's what we're working on:
a. Shortened Duration
In the last Doomsday Expedition, many Commanders felt that 6 weeks was just too long. Good news! We plan to cut the duration in half, and the event will run for just 3 weeks.

b. Easier War Hound Acquisition
Last time, many Commanders expressed a strong desire to draw non-Siege War Hounds. We're planning optimizations to the War Hound draw system to give you a better shot at the ones you want.

c. Reduced Quest Difficulty
With the event duration shortened, we understand some Commanders may worry about quest completion being affected. Don't worry, as we'll also be scaling down quest difficulty so it's easier for everyone to complete quests and earn more rewards.

d. Improved Faction Matchmaking
Many Commanders were unsatisfied with how factions were matched up last time. We'll be improving the matchmaking logic and team allocation systems to deliver a fairer and more enjoyable experience for all.

3. Daily Feature Optimizations

We've always valued the voices of our Commanders, and we're committed to turning your suggestions into a better gaming experience.
Recently, we simplified several systems, including Quick Rally, Daily Quests, Resource Collection, and more, and have received positive responses. Moving forward, we'll continue optimizing everyday features to make your time in the game even smoother and more enjoyable.

4. What's Next

We've got exciting plans in the pipeline! Events themed around Children's Day and our Anniversary are already in the works, along with a brand-new major cross-server mode currently under development. Stay tuned to the official updates for more details, and as always, happy gaming, Commanders!

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❄️Tundra Tussle FAQ Part 1: Groups & Titles🚨
Greetings, Commanders! This FAQ addresses common questions about Alliance Groups and Title rules.

Unsure about the difference between Groups A and B and how Point Rewards work? Check the infographic for answers!

Tap the infographic to see key info in FAQ Part 1.🔍

This event's reward is a brand-new Avatar Frame!
Team up and prepare for the Tundra Tussle!⚔️🎖️

<@&1360166161882288221> <@&1360165614802567390>

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❄️Tundra Tussle FAQ Part 2: Foothold Tactics & Point Primer🔥
Rally for war, Commanders!
Confused about breaching enemy Docks? Puzzled by Frostproof Battery resupply?
Tap the image for a complete guide to Foothold domination 🗺️🔍
This event's reward is a brand-new Avatar Frame!
We look forward to seeing your strategic genius on display, Commanders ❄️

<@&1360166161882288221> <@&1360165614802567390>

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❄️Tundra Tussle FAQ Part 3: Combat & In-Game Strategy🚨
Look here, Commanders!

Confused about reinforcements or combat priority at Footholds?
Tap the infographic to see key strategies in FAQ Part 3.🗺️

This event's reward is a brand-new Avatar Frame!
In the Tundra Tussle, wit and courage are key to victory!⚔️💎

More Languages: https://gevents.37games.com/officialGuide/index.html?name=pnsguide#/articledetail?groupId=175021115581&source=recommendList

<@&1360166161882288221> <@&1360165614802567390>

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@everyone

Dev Insider 02 - Tundra Tussle Preview & Doomsday Expedition Adjustments

Thank you for supporting Puzzles & Survival! We're back with another update from the dev team. Get ready for an all-new gameplay mode: Tundra Tussle! This update also covers exciting additions to the Doomsday Expedition, various feature optimizations, and a sneak peek at our Anniversary Celebration plans.

Let's dive into the details together!

1. Tundra Tussle

Round 1 of Tundra Tussle begins on June 24 (UTC).

Rules:
Three teams compete on the same map by capturing Footholds for points. The team with the most points wins.

Important Notes:
a. This new mode will rotate with Reservoir War and Alliance Clash. All of them grant Clean Water, which can be exchanged for other items.
b. You must manually set up your team before signing up. Be sure to complete this during the registration phase.
c. Alliances with at least 80 members who meet the level requirements and have logged in to the game 7 days before the registration can send two teams (Team A and Team B). Leaders and Officers, don't forget to set up your Team B lineup!

Detailed rules and strategy guides have been shared in our community. Check them out to get a head start.

2. Doomsday Expedition

Based on the feedback from Dev Insider 01, we will make the following adjustments to Doomsday Expedition:

a. Faction Matchmaking
Since the last Doomsday Expedition, many players have requested adjustments to faction matchmaking. We plan to implement the following changes in the next expedition:
Previously: A total of 6 Factions, each formed by grouping multiple Alliances from multiple States.
New: Increased to 8 Factions, made up of the top 5 Alliances from the same State.

b. More Faction Officers
To alleviate the workload of faction officers, we will increase the number of officers to 8.

c. Terrain Adjustments
For better gameplay, we'll adjust foothold distribution and terrain rules in the next expedition.
Some areas will be surrounded by special terrain features such as mountain ranges. To move across regions, Commanders must capture key connecting Footholds. Factions can use these Footholds as strategic targets for both offense and defense.

d. New Feature: Virus Resistance
Following the positive feedback from the Viral Flood event, we're bringing a similar mechanic to Doomsday Expedition to boost daily interactions between Commanders.

Mechanics: Once Commanders enter the map, their Sanctuary will begin to suffer continuous virus erosion. Virus Resistance will gradually decay every minute, with the decay rate increasing as the battle progresses.

How to Gain Resistance: Antiviral and support serums can be earned through Doomsday Expedition. Use antivirals to increase your own resistance and support serums to increase the resistance of faction allies.

Rewards & Penalties: Similar to the Viral Flood, the resistance decay rate doubles from 23:30 to 24:00 (UTC). If resistance remains above 0% at 00:00 (UTC), you'll get rewards based on total survival days.

Buff: At 70% or higher resistance, your Sanctuary gains stat bonuses.
Debuff: Below 70% resistance, your Sanctuary suffers stat penalties.

Daily Reward: Reaching 100% resistance for the first time each day grants a one-time reward.

e. Tech Expansion

  1. New Foothold Battle Tech: Provides significant stat bonuses, effective during Foothold combat only.
  2. Foothold Resource Tech: Increases resource output from Footholds.
  3. Antiviral Tech: Slows the resistance decay rate.
  4. Auto-Use Antiviral Serum Tech: Unlocks automated use of antiviral serums.
3. Feature Optimizations

We are always open to player feedback and strive to elevate the gaming experience. Several optimizations have already been implemented, and more are on the way!

Recent Optimizations:
a. Lowered the Claim All requirement for Alliance Gifts
b. Added handling of expired Alliance Information
c. Added a filter for cargo trucks from your own State in Terminal Express

Future Optimizations (Stay tuned to community for release timelines):
a. Nukaland Level Brackets Adjustments:
Based on the results of a recent public poll, we plan to add a 40-45 level group to Nukaland.

b. In-Game Voting Feature:
We're developing a voting system that can be used in Alliances and select game modes, making it easier for Commanders to organize and make decisions.

c. Curio Shop Refresh:
As the number of Curios increases, we plan to add a refresh option in the Curio Shop, allowing you to purchase previously missed Curios.

d. Firefly Trial Antiserum Limit Alert:
To address feedback about overflowing Antiserum during Firefly Trials, we plan to add a notification when you're about to reach the Antiserum cap.

e. Random Trail Effect:
With more Trail effects available in-game, we're working on a random trail function, similar to random March appearances! Please stay tuned!

f. New Match-3 Mode:
Due to the great popularity of match-3 gameplay, we're developing a new match-3 PvE mode.

g. Revenge Resistance Tech:
To balance the recent Demi-Mutant and Mecha updates that strengthened Revenge damage, we're planning to introduce new tech to reduce Revenge damage.

4. Anniversary Celebration in the Works

Our Anniversary Event is expected to kick off this July! We're preparing exciting new rewards and events to thank you for your continued support. Stay tuned to our official community for full event details!

Welcome to share your feedback and suggestions about this FAQ in #📝game-suggestions

More languages: https://gevents.37games.com/officialGuide/index.html?name=pnsguide#/articledetail?groupId=17506712123&source=recommendList

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Dev Insider 03 - Happy 5th Anniversary!

❤️ A new Dev Insider is here!
Thank you, Commanders, for your continued support.

⚔️ The Puzzles & Survival 5th Anniversary Fest is in full swing! Thank you for your incredible support and trust over the years.
We'll also be covering the Tundra Tussle and other news in this issue.
✊ Let's dive in!

  1. 5th Anniversary Fest
  2. Tundra Tussle Optimizations
  3. Rare Earth Shop Reset Moved to Mondays
  4. Migration Restriction Adjustments
  5. Differentiated Display for Safe
  6. Mysterious Solo Event: Cross-Server Matchmaking Battles
  7. Qixi Festival Event

Detailed Content: https://gevents.37games.com/officialGuide/index.html?name=pnsguide#/articledetail?groupId=175275732423&source=recommendList

@everyone

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Doomsday Expedition: Lewis Ridge | Prologue Overview

Radioactive cloud plagues the land, and mountains create clear battle lines. The two-week Doomsday Expedition: Lewis Ridge begins in September. Assemble War Hounds, manage Radiation Resistance, complete quests, and more! Your coordination and management skills will be put to the test!

🎯Tap the link for more details: https://gevents.37games.com/officialGuide/index.html?name=pnsguide#/articledetail?groupId=175697989611&source=recommendList

@everyone

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Player Creation Report 1

📊 01｜Your Voice, Our Commitment
In March, we received over 100 feedback and suggestions from players through community and customer service channels.
Your voices are what help Puzzles & Survival evolve and improve.

🛠 02｜Optimizations and Future Direction
We've implemented the followed optimizations based on the feedback received:
General Gameplay Optimizations

  1. Firefly Trials now feature increased difficulty, with 3 additional advanced level challenges and rewards
  2. Puzzle Master & Solitaire Master added to the Mini-Game Center
  3. Upon reaching full progress in weapon Design crafting, an Apex Nanoweapon is guaranteed
  4. Optimizations for M.Card Reward
    Doomsday Expedition Optimizations
  5. Building Adjustments: Streamlined Trade Station numbers and increased Foothold numbers.
  6. Attack and Defense Rules Adjustment: As long as the Central Hub remains under your Faction, you can freely attack or defend the Wall.
  7. Management Improvements: Faction Permission is now synchronized. When a Faction is created, it will automatically synchronize the Alliance R4 as Faction R4.

✨ 03｜Doomsday Expedition Future Optimizations
We've gone through all the feedback and are currently looking into the following:

  1. Matchmaking Optimizations: We will continuously assess and refine the matchmaking algorithm to ensure more balanced competition by aligning the active strength of both sides.
  2. Adjusting Stage and Guard Strength: We will make balance adjustments to address issues such as overly strong initial safe zone fortress guards and uneven Resource Spot distribution. We hope to enhance early-stage experience and resource acquisition.
  3. Resolved experience issues and bugs, including correcting inaccurate hunting recommended Might, fixing erroneous push notifications and chat display interference issues.
  4. Optimized event rewards and reward finalization experience: We are evaluating and adjusting post-event rewards (such as War Hound Design), and optimizing post-event access and exchange mechanisms for more reasonable returns on everyone's efforts.
  5. Evaluate retention of popular features: We will be carefully evaluating if new features such as the Desert Vault and Trade Station are well-received, and if they should become a core feature in future seasons.
  6. We are working on improving the questionnaire to ensure that we are collecting accurate opinions and sentiments.

👥 04 | Shining Contributors
We sincerely thank the following Commanders for their constructive feedback:
@halcyon sable
@peak blade
@spice star
@unreal quail
@latent ibex
@restive tapir
@wooden swallow
@surreal flint
@olive dome
@crimson gust

💎 05 | Feedback Incentive
To express our gratitude, we have distributed a total of 16,000 Diamonds as feedback rewards to Commanders through the Player Creation program this month.
We have randomly distributed 50 Gift Codes to players who provided suggestions in the doomsday-expedition Channel on Discord.
The aforementioned 10 Shining Contributors will also receive an additional special thank you pack.

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🚀 06｜What's Next
April will bring about a new wave of challenges and opportunities.
[New Limited-Time Event: Peak of Racing]
Commander, a Scavenger tribe has invited us to bring our vehicles modified for military use to a special race they are hosting. Our vehicles are top secret, and there are concerns that these Scavengers know too much.
What's their intent behind hosting this race? We should join the race and use it as an opportunity to investigate.

[New Permanent Gameplay: Volcanic Mines]
A region filled with lava and opportunities has been uncovered! Here, your soldiers will receive temporary enhancements of "Infinity" and "Immortality", allowing you to freely fight over Veins and collect the rare and valuable Troilite.
However, being defeat will result in a temporary "Constraint" effect! A more flexible city relocation mechanism and activatable Mines skills will enable Commanders to devise new strategies!
Stay tuned, Commander. This battle of speed and resource is about to begin. @everyone

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📣 Player Creation Report 2 Is Out!

In April, we received over 100 suggestions from Commanders. Some have already been adopted, and our team is carefully reviewing the rest to make your gaming experience even better.

👇 Report Highlights:
🛠 New Content & Optimizations:
✅ Alliance Whitelist: Fast-track ally recalls without review.
✅ Event Calendar: View all event schedules at a glance.
✅ Alliance Mining Conflict Alert: Reduce friction and improve teamwork.
🔜 Flag Capture Rule Update: Players who leave an alliance without immigrating can still claim Flag Capture rewards!
✨ Future Optimizations (under evaluation): F2P mini-game experience, greater immigration rules transparency, Doomsday Expedition faction colors, channel spam control, multiple Volcanic Mines improvements

💎 Co-Creation Incentives: Over 10,000 Diamonds + 50 Community Gift Codes distributed this month! Top contributors will also receive exclusive thank-you packs! 🎁
🌟 Coming Soon: Children's Day Event with new Hero Luna ＆ return of Wasteland Conquest ❄️
@everyone

Tap image to view the full report

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