#HQ6Z6QQUZU8SZ5 I cant download the base models..

25 messages · Page 1 of 1 (latest)

heavy sinew
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I cant download base models.. allways had the same issue from the start on every update.. usually ends up downloading in a few days but this time is particulary bad. My conection is fine... tried others. VPN doesnt solve anything.

ember pulsarBOT
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Stickied Message

If you have an issue with the Installer, prior to posting your issues, please search for similar issues using the text search and tags.

A32NX Support
Use the following channels for support questions with the A32NX:

  • #a32nx-support for general support with the A32NX (Stable, Development and best-effort for Experimental)
  • #1046906298815488100 for Experimental VNAV and cFMS issues

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FlyByWire only supports the installer, not the 3rd party add-ons themselves.

heavy sinew
heavy sinew
heavy sinew
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it downloads fails and start againb or will finish download and fail and repeat again

heavy sinew
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version downloads to a point , sometimes full

unreal sky
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Same thing happened to me yesterday and using VPN was my solution. Maybe try different vpn connection

heavy sinew
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VPN to where? what VPN...

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if we need a VPN to download a simple add on there is something terribly wrong with this

blissful sandal
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.econnreset you already saw this.

ember pulsarBOT
# blissful sandal .econnreset you already saw this.
FlyByWire Support | ECONNRESET

To verify that this issue is not caused by your ISP, please use a VPN set to the US and try again.

We recommend ProtonVPN* as they offer a free plan.

*ProtonVPN is not associated with FlyByWire Simulations. We only suggest this solution as it has been proven to work in the past.
blissful sandal
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The different add-ons that can be installed with the fbw installer have different download servers, depending on the authors. Some isps have sometimes problems with the connection to certain download servers, be it because of state regulations or a problematic routing.

Also in my company we have at the moment a problem with the connection from our internet provider to the Microsoft Azure servers in the same country, whereas the connection to the servers in a neighboring countrie works without any problems.
So it's not uncommon that there are some problematic configurations somewhere between a computer and a server.

As the products in the fbw installer get downloaded by people all over the world with many different isps it's hard to find a common ground that works for everyone. We are trying to figure out what's working best for a majority of people and if we can make it work better, but it takes time, especially since most of it is not in our hands. That's where the VPN comes in to be able to get around these problems. Using protonvpn with a connection to the US has proven to work, so that's the solution we can offer at the moment.

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Other vpns might work as well, but we didn't test them all.

heavy sinew
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ok tried proton-VPN and worked on first try

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thanks folks

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still.. i know its free and i cant really complain... but using a quite Standard CDN shouldnt be different than the current solutio an would work for everyone

flat pine
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Do you know how much high-reach CDNs like Akamai cost?

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This is GitHub, owned by Microsoft, running on Google Cloud. I think it's good enough

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I'm planning to try and add mirror server logic, but I cannot fix every ISPs bad routing

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We have the same issue on cloudflare, for some addons. cloudflare is massive and a quarter of the internet runs through it - you can't win with this

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there will always be someone somewhere who can't route efficiently to the server