UAE - error while about to update a320nx | FlyByWire Simulations | Page 1

autumn hemlock Jan 20, 2023, 11:37 AM

#

Help please

vital canopyBOT Jan 20, 2023, 11:37 AM

#

Stickied Message

If you have an issue with the Installer, prior to posting your issues, please search for similar issues using the text search and tags.

A32NX Support
Use the following channels for support questions with the A32NX:

#a32nx-support for general support with the A32NX (Stable, Development and best-effort for Experimental)
#1046906298815488100 for Experimental VNAV and cFMS issues

Useful Links:
Download the latest installer
Install Guide
Known Issues
Beginner Guide

FlyByWire only supports the installer, not the 3rd party add-ons themselves.

timber summit Jan 20, 2023, 2:31 PM

#

You need to close the sim before trying to update the aircraft

#

Close both the installer and the sim, then open the installer and try again

ripe crescent Jan 20, 2023, 2:33 PM

#

Don't think that's related

#

.logs

vital canopyBOT Jan 20, 2023, 2:33 PM

#

FlyByWire Support | Installer Logs

If you encounter an error with the installer, please send a copy of the installer log here in #a32nx-support To do this:

Open the debug tool with ^Ctrl + F12
Find and select 'Console' in the top menu
Right click anywhere in the log displayed
Click 'Save as' and send the log to us

ripe crescent Jan 20, 2023, 2:33 PM

#

@autumn hemlock pls ^^

turbid vault Jan 20, 2023, 4:40 PM

#

I have the same issue as well.

#

Something to do with the installer??

ripe crescent Jan 20, 2023, 4:46 PM

#

turbid vault Something to do with the installer??

Please make your own post.

ripe crescent Jan 20, 2023, 4:46 PM

#

vital canopy

and follow those instructions

autumn hemlock Jan 20, 2023, 5:40 PM

#

what do I do here @ripe crescent

ripe crescent Jan 20, 2023, 5:43 PM

#

autumn hemlock what do I do here <@498338587855552512>

The instructions are pretty clear. But I see the issue.

#

One sec

#

https://docs.flybywiresim.com/fbw-a32nx/support/reported-issues/#fbw-installer-issues

Reported Known Issues - FlyByWire Simulations Documentation

Comprehensive documentation for FlyByWire Simulations

#

This section for network errors should provide some guidance

#

Which country are you in ?

autumn hemlock Jan 20, 2023, 5:44 PM

#

UAE ( dubai )

ripe crescent Jan 20, 2023, 5:44 PM

#

Interesting. Yeah they with a VPN

autumn hemlock Jan 20, 2023, 5:45 PM

#

it has worked before though which is confusing me

ripe crescent Jan 20, 2023, 5:46 PM

#

autumn hemlock it has worked before though which is confusing me

We changed the download servers.

autumn hemlock Jan 20, 2023, 5:47 PM

#

ugh, I don't have a vpn

ripe crescent Jan 20, 2023, 5:47 PM

#

We recommend a free one in the thing I linked

autumn hemlock Jan 20, 2023, 5:54 PM

#

Works, when can we expect a fix for this?

ripe crescent Jan 20, 2023, 5:58 PM

#

autumn hemlock Works, when can we expect a fix for this?

The issue isn't in our control.

#

I might do some things to mitigate it but I can't really fix your ISP not routing correctly to cloudflare

turbid vault Jan 20, 2023, 8:42 PM

#

I am sorry to comment here, but I too live in the UAE, and after updating the installer I started facing these issues. I had also posted but no fix.

ripe crescent Jan 20, 2023, 10:06 PM

#

turbid vault I am sorry to comment here, but I too live in the UAE, and after updating the in...

Did you try the VPN?

vapid quail Jan 20, 2023, 10:06 PM

#

UAE - error while about to update a320nx

turbid vault Jan 21, 2023, 2:20 AM

#

ripe crescent Did you try the VPN?

Not yet, I will try and update you.

ripe crescent Jan 21, 2023, 7:04 PM

#

Any luck ?

#UAE - error while about to update a320nx