#Log in error

1 messages · Page 1 of 1 (latest)

dusty hatch
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I have been trying to log in to Modrinth for 3 months with no success i keep getting the same error so i went to support asked my friends and everything i could do the debug info id :Minecraft authentication error: Failed to deserialize response to JSON during step SisuAuthenticate: EOF while parsing a value at line 1 column 0. Status Code: 403 Forbidden Body: accept im not banned form Modrinth i tried everything i could do but nothing is working so i came here.

strange wigeonBOT
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Modrinth

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❔ If you're having an issue with Modrinth product, use our dedicated support portal instead

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Modrinth

❔ Are you having an issue with a Modrinth product?

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Use our dedicated support portal instead for help with our products.

Mark this thread as </solved:1460815060854243411> if that's correct.

hidden field
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!!purge-cache

unreal beaconBOT
# hidden field !!purge-cache
✨ Purge Your Cache ✨

Having issues with new versions are not showing up in the Modrinth App?
Then purge your cache! − by going to Settings → Resource management → Purge cache.

hidden field
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!!cantsignin

unreal beaconBOT
dusty hatch
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did not work

hidden field
dusty hatch
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i uninstalled looked at the support provided trying again clicked the Minecraft log in nothing worked

hidden field
dusty hatch
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what

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?

hidden field
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try to log in through official launcher than try to log in through modrinth

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are you 10000% sure you tried everything from there?

dusty hatch
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yes

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here is the error message: We couldn't sign you into your Microsoft account. This may be due to account restrictions or regional limitations.

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i have not activated widows if that helps

hidden field
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If you are in the UK, you need to verify your age to log in to Xbox / Microsoft. If you don't verify your age, you cannot play untill you do (At least on Modrinth or the official launcher). All you need to do is visit the official Xbox website or log into the official launcher, and go through the verification process. Luckily you can skip the verification by just clicking skip, however you at least need to skip to play. You cannot play untill you do this.

tldr: verify your age by logging into xbox or minecraft launcher
If you aren’t in the uk it might be a different issue

dusty hatch
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im not in the UK

hidden field
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well does logging in through the official launcher work?

dusty hatch
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sorry im back i had to do something

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just to make sure can you give me the link

hidden field
dusty hatch
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the link to the offical modrinth launcher

strange wigeonBOT
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