#help i cant update or reinstall

1 messages · Page 1 of 1 (latest)

frank cape
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help pls

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when i pres retry it comes up with the same error

vale fjord
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Try this.

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The installer doesn't have the correct permissions to write to Program Files but winget should either bypass this or use your Application Data folder.

frank cape
frank cape
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oh

frank cape
vale fjord
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Press Windows key + R and go to %APPDATA%\ModrinthApp

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you can find your modpack folders there

frank cape
vale fjord
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just anything you happened to install onto the app

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that you don't want to lose

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if you have nothing to lose

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uninstall the app with

winget uninstall --source=winget --id=Modrinth.ModrinthApp
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and then run the first command again

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if it still doesn't work

real sorrel
vale fjord
real sorrel
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mine says succesfuy installed

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but i still cant run modrinth

vale fjord
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open event viewer

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and then go to the application logs from earlier

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if you see an error show that error

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make sure it has the name modrinth in it

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(should be in the details at the bottom pane when focusing on the error)

real sorrel
vale fjord
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okay so it's not an application error

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you could still have the old shortcut

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huh strange

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modrinth app is installed to program files through winget

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there could be left over files in %APPDATA%\ModrinthApp

frank cape
vale fjord
# real sorrel

if you close modrinth (make sure it's completely closed from task manager) and then delete the %APPDATA%\ModrinthApp folder which can be done by typing %APPDATA% in your Windows search and looking for ModrinthApp, delete that. Then launch the Modrinth App again (you will lose all the data).

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^^^ it is not very recommended if you have important modpacks but honestly this error cannot be solved more conveniently

vale fjord
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it opens the screenshot tool

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once you capture the region

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press ctrl + v to paste it here

frank cape
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do warnings count as errors

vale fjord
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no warnings are just for things like outdated libraries and some things not working but can be ignored

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errors are for all software on the system

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looks like that error is not modrinth-related

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(you can ignore it too)

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so you can try the other way

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#1296162548848263229 message

frank cape
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oh hangon

real sorrel
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i deleted it

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and evrything

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it still shows this

vale fjord
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okay I have another idea

frank cape
vale fjord
# frank cape

these are just errors from software throughout the time you've used your system

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that's why Event Viewer is useful

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you can catch errors you don't see anywhere else

frank cape
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ok

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what do i do now?

vale fjord
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try going back to your Command Prompt window and run taskkill /f /im "Modrinth App.exe" or just end all processes that have that name in Task Manager.

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Sometimes background processes might interfere with the installation of some programs.

frank cape
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its not running at all

vale fjord
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Leave that open or open a new one.

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now run cd /d "%USERPROFILE%\Downloads"

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then type the full name of the installer file.

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it should run the installer.

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it might provide logs on what is happening

real sorrel
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full name of the insatller file?

vale fjord
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yeah

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with exe at the end and everything

real sorrel
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whats the installer file modrinth?

proven willow
# frank cape its not running at all

if you redownload modrinth you can select where it paths to so you have to just reinstal it and path it to your old modrinth file and it works again. Thats how ive been fixing it atleast

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it doesnt let you select it when ur updating for some reason

vale fjord
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show me the name of the installer

vale fjord
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0.8.9

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download that

real sorrel
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tysm sorry about that

vale fjord
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it's alright

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just here to help

frank cape
vale fjord
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you can try this then

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open your command prompt

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and paste this into there:

"%USERPROFILE%\Downloads\Modrinth App_0.8.9_x64-setup.exe"
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assuming the installer is in the downloads folder

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it should print out some logs

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if it doesn't then obviously it doesn't have logging capabilities

vale fjord
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does the console say anything?

frank cape
real sorrel
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omds its still saying the same thing

vale fjord
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internet download manager doesn't seem to have verbose logging

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but I'll keep trying

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okay so it installs just fine for me

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how about this

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let's use my settings

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type in "User Account Control Settings" in the start menu search

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should see "Change User Account Control settings"

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open that

proven willow
# frank cape huh

when updating it doesnt let you select the file but if you reinstall and select the same modrinth file it keeps all your packs and worlds

vale fjord
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set it to the lowest possible setting

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(you can change it back after)

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then try installing the app

real sorrel
vale fjord
real sorrel
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alr

vale fjord
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turn off user account control

frank cape
real sorrel
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ok

vale fjord
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the installer might need access to something that UAC cannot do

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but UAC might be restricting it

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idk in what world that would happen

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but

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my system configuration is not to use UAC

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anyway

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let me know how that goes

real sorrel
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yea i have to log into my dads acc for that

vale fjord
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dang

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that might be the problem with modrinth

real sorrel
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it says the administratpr has to do it

vale fjord
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it's trying to install to Program Files

real sorrel
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i have his pin

vale fjord
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but Program Files requires your dad's pin

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most likely

real sorrel
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i have the pin

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but it says

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wait lemma ss

vale fjord
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okay

real sorrel
vale fjord
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dang

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yeah cause it's like a security change

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it would allow any app to just use the system's admin stuff immediately

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so if you turned that on for a second and installed the modrinth app

real sorrel
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ohh

vale fjord
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it might work

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and then you can switch it back

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if your dad is tech savvy you can explain to him

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he might know how it works

real sorrel
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but modrinth and all my stuff isnt on my dads computer

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account8

frank cape
real sorrel
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account*

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and even if it was i would have to use my dads acc from now on

vale fjord
# frank cape

that would in theory work but it might not be caught when updating the app

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that's my only personal issue with using a custom directory

vale fjord
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(unless they save the install directory in registry or env variables)

proven willow
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worked for me

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thats how ive been updating it

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its so needlessly complicated when i can just reinstall and path it thru the old modrinth and it keeps my saves

vale fjord
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if anything the path should be C:\Users\<Your Windows Username>\AppData\Roaming\ModrinthApp

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or something similar

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probably just Modrinth since ModrinthApp is used already

real sorrel
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for me?

vale fjord
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just as a temporary place to have modrinth

real sorrel
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are u talking to me?

vale fjord
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yeah

real sorrel
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mb

vale fjord
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or %localappdata%\modrinth

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might be a good directory too

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but %appdata%\modrinth would be perfect

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cause other apps like Spotify use %appdata%

real sorrel
vale fjord
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but if you set the installation directory to %APPDATA%\Modrinth

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that should work

real sorrel
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how would i set the directory to that?

vale fjord
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open the installer

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when it asks you for the path

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put this in

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%APPDATA%\Modrinth

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if it doesn't allow that

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then

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go back to your command prompt window and do echo %APPDATA%

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it will show you where it is

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copy where it is (should say something like C:\Users\Username\AppData\Roaming

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paste that into the installer but add \Modrinth at the end

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so it should be C:\Users\Username\AppData\Roaming\Modrinth

real sorrel
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sorry

vale fjord
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if you go to C:\Users in file explorer, do you see your account folder? What is it called?

real sorrel
vale fjord
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and paste this

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C:\Users

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then show me a screenshot of what that has

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or if you recognize your account name

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tell me what that is

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i can then construct the path for you

real sorrel
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i should paste it here?

vale fjord
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no

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open the modrinth installer

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at Downloads

real sorrel
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this one?

vale fjord
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yeah

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and then replace C:\Program Files\Modrinth App with C:\Users\Zuhay\AppData\Roaming\Modrinth

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when you're asked for a location

real sorrel
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ohh

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ok

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it says this

vale fjord
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uninstall before installing probably

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if that doesn't work then try again and use Do not uninstall

real sorrel
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ill start from the beginning and delete evrthing named modrinth

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then ill download it again

vale fjord
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okay

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delete the C:\Program Files\Modrinth App folder

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then delete the C:\Users\Zuhay\AppData\Roaming\ModrinthApp folder

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that should delete everything

real sorrel
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YESS IT WORKED

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TYSM

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TY

vale fjord
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awesome