No error prompts.
#My friend cant even open modrinth.
strange fern
If they tried to uninstall Microsoft Edge in the past and accidentally uninstalled too much this could be the cause.
Try seeing if these instructions work for them: https://support.modrinth.com/en/articles/8797765-corrupted-microsoft-edge-webview2-installation
thick geyser
If they tried to uninstall Microsoft Edge in the past and accidentally uninstall...
They've never had it
strange fern
They have never had Microsoft Edge installed? want to make sure I understand correctly
thick geyser
They have never had Microsoft Edge installed? want to make sure I understand cor...
mhm
Apparently atleast.
strange fern
are they on windows 7/8, or did they use some sort of premade "debloated" windows setup to get windows? I think usually microsoft edge really like to try to install itself on windows 10
strange fern
which is not super related to the problem they are having, as microsoft edge is not microsoft edge webview2, but maybe could be related to why they dont have the libraries installed
thick geyser
Would that help or?>
strange fern
They just need to install using the guide above, no need to actually install the whole microsoft edge browser
thick geyser
They just need to install using the guide above, no need to actually install the...
Alright! I'll come back with feedback.
thick geyser
They just need to install using the guide above, no need to actually install the...
They said they can't install it.
It won't let them
They even tried running it as admin.
strange fern
is it the error saying it's already installed?
strange fern
ok - we can try clearing all Edge-related registry keys, but this step will be a bit tricky
thick geyser
ok - we can try clearing all Edge-related registry keys, but this step will be a...
How would they do so?
strange fern
- in search bar type in "regedit" and this will bring up the Registry Editor, running it will ask for permission, say yes
- From the navigation on the left-hand side, go to
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\EdgeUpdate - Right click this folder and select "Export" just to save a copy somewhere in case something goes wrong
- Once you confirmed a copy is saved, right click again that exact same folder and select "Delete".
- Close out regedit and attempt to run the webview2 installer once more as administrator
sorry, sent early, one sec
ok, now should be good
and I don't recommend poking around in regedit other than to do this bare minimum steps, a lot of important information is stored there so you do want to be careful
thick geyser
It didnt let them run as admin