game always freezes then crash when exiting game

[sour ermine]

my game always freezes then crashes when I exit the game

[surreal rune]

Do you use alt+f4 or esc->quit game

[sour ermine]

I exited through the menu

[surreal rune]

Okay, good to know, will take a look. Thanks!

[warm stag]

Same issue for me as well!

[worldly marsh]

Same here

[surreal rune]

Does anyone have a save where they can load the save then it happens when they exit 100% of the time?

[warm stag]

I can try it out. So far it has been 100% of my exiting from the program. But I’ll check my save and send you one.

[surreal rune]

Thank you so much!

[viscid gale]

i've just had this happen to the save i sent on my previous thread

the "working" one

[keen spade]

@warm stag Can you send us a save? Or @sour ermine We'd love to get on this bug if we can 🙂

[warm stag]

Hey so sorry, the save that caused the crash isn’t crashing anymore so maybe that was just my PC?

[surreal rune]

My theory is that something is happening during long plays that causes it. If anyone sees it happen again sending their player log (two folders down from save) might help me fix it

[warm stag]

That makes a lot of sense, both times I played for more than an hour it happened

[heady jetty]

I have that quoe often too. Will send the player log if I catch it again

[hollow arrow]

This happens to me a lot - do y’all still need a player log?

[surreal rune]

Yes please! @hollow arrow

[hollow arrow]

I’m trying to figure out where the files are in my computer 😅 if I can figure that out, I’ll send my save over

[glad holly]

Happening to me too ☝️will send the logs tomorrow

[surreal rune]

The player log and player-prev log are %APPDATA%\..\LocalLow\Unwound Games\Echoes of the Plum Grove\

[dreamy echo]

It keeps happening for me. But even with plays for 30 minutes.

Need a log still and how to send one?
Is it safe to do also??

[surreal rune]

Yep! Generally safer if you DM one of us than just post it but either way there shouldn't be anything personally identifyable on them

%APPDATA%\..\LocalLow\Unwound Games\Echoes of the Plum Grove\

[dreamy echo]

I will send my recent save tomorrow, since I should be asleep by now (02:01 (24h)

[dusty flame]

I've been having this so i just played around with it a little bit
Played for long time - whitescreen and unable to close game without force close
Having not had the game open for like 4 hours straight it was all ok - opening straight onto main menu then quitting is fine, and I tested loading into my save and quitting out from in there, making a new save and quitting, and saving over an ecisting save then quitting and they were all fine

[sacred spire]

This has happened to me too, everytime I exit.

[heady jetty]

Had this happening just now, don't know if it's reproducable though

[west iris]

I have the same issue. It’s always only when I fully save the game and then don’t exit out of the menu before clicking quit game. If I exit out of the menu and instantly go back, There’s no problem.

It does seem to still be saving my game. I just have to force it close.

[tall sapphire]

That's same error I've been getting. After playing for an hour or so my game will freeze mid task, I'll get a buffering bar, then " not responding" forcing a manual close and having to load back to the last auto save.

[waxen token]

I esc quit and it crashed last night. I went back in just to make sure it had a good save and it did. I'll see if it happens again when I play tonight

[heady jetty]

Oh I didn't have all of this. My game works perfectly, this is just after saving the game and quitting right after🤔

[keen spade]

Yep we are aware of the save exiting bug and will be updating this very soon ❤️

[dreamy echo]

Ahhh, nice! So you don't need the save files anymore?

[surreal rune]

It seems like its happening with longer plays and probably memory leaks or streams being open or something - when people reload their saves and quit it seems to work fine; if there's a save where this isn't the case I can take a look

[dusty flame]

I just played for around 30 mins but had just finished a loop of the entire town through each map including ||witch's basement|| inside of which it started to lag, i saved and quit and same thing, whitescreen crash - idk if that helps the memory leak hypothesis or not

[surreal rune]

Great information! That should help me a bit

[dreamy echo]

I played for like 2h. Saved my game, loaded my game again and then quit the game but I still had the game crash.

I can not find my save

[surreal rune]

Can you post your player logs?

[dreamy echo]

I can not find them

I wanted to, so I am looking

[dreamy echo]

I tried this. It doesn't get me anywhere

[surreal rune]

Try in a run window (Windows Key + R) or here

[dreamy echo]

%appdata% brought me to the wrong thing. had to click one back. Gonna look for my files and send them private

sent!

[heady jetty]

So I had this again, but without saving before. But I had the game open for a long time so maybe it has something to do with that

[surreal rune]

Yep, seems like something to do with having the game open for a while

[dreamy echo]

I think so too yeah

[surreal rune]

Seems like you have a navigation issue going on in your first one, can you send me a save? Same folder but in saves/{steam id - bunch of numbers}/

[waxen token]

This happened again for me last night.
First time it was a 12 hour play (lol....whoops)
Last night was a little less than 4 hours because I had to reset due to getting stuck at the loading screen for the wedding at the townhall (also reported).
I know you all are aware on the issue but wanted to provide this info in case it helps to narrow down the threshold where it seems to occur

[glad holly]

Hello! Sorry for the delay. Here it is

[sick gulch]

Game always crashes if I play longer than an hour. Even if I exit through the settings. Luckily I haven't had any issues with the auto-saves. I'm also aware the issue, just oddly reassured to know that I'm not the only one having problems.

[finite rock]

Same

[unique narwhal]

Happens to me as well. But it's very 50/50. It haven't crashed while exiting the game for a while now.

[dreamy echo]

@unique narwhal For how long do you play?

[unique narwhal]

About two hours, give or take?

But I do notice it takes a while to close the game. Like it's about to crash, but then nothing happens. It is weird.

[surreal rune]

Yeah looking at some of these logs there might be a graphics (or otherwise) memory leak; at least I have a lead now on where to look - thanks for your help everyone on trying to solve this

[dreamy echo]

I'm just happy That the game saves allright. And that the crash does not delete my save files 😂

[merry dust]

This happens to me also, but not crashing, just hangs a long time before closing. So I thought that it may have crashed, but after about 5 minutes it finally closed, so I didn't have to force close.

[surreal rune]

@here I've updated the beta branch to v1.0.0.3 which has a fix for a graphics memory leak if those having this problem can try to see if it still happens to them (just updated so you may need to verify your steam files if the main screen doesn't show the correct version number)

[merry dust]

how do we go about doing this, as i will try now, as the stuttering is starting to make me feel motion sick

[merry dust]

oops i just realised i mistook this as the wrong issue

[surreal rune]

There's a separate stuttering issue but the one you may be experiencing could possibly be this one - #🔨︱modding message

[merry dust]

I will test out the private beta anyway to see if this helps with any issues i'm having