#Cannot access my iCloud account

38 messages Ā· Page 1 of 1 (latest)

high ether
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Apple Support

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Although there should be more options instead of use a code

atomic arrow
# high ether Apple Support

I did that though but the steps are confusing, i had to wait 24 hours and it wanted me to enter the iforgot.apple.com website and login but I couldn’t do that since it’s the account im trying to recover

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Someone on Reddit told me that I didn’t need to login apparently but they didn’t tell me how

stone robin
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We don't help with account recovery here, your best bet is Apple Support. You may also be able to send a code to your phone number assuming you still have access to the phone number linked to your apple account

high ether
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Hold on

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I have a solution

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Go to https://icloud.com/find and login (only needs user/password) and click into your old iPhone and click ā€œRemoveā€

atomic arrow
high ether
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Prob the device from your account, idk

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If you wanna keep it tied to your account, then you will need Apple support sadly

atomic arrow
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Keep what tied to my account?

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The old device?

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@high ether please explain

high ether
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Yeah

atomic arrow
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Oh

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@high ether it removes the data associated with the account but does it also remove the phone number 2fa?

high ether
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I honestly don’t exactly know what it does

atomic arrow
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I asked chatgpt and it says it deletes the data associated with the account and wait

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I don’t wanna delete the data, it has important things in it

high ether
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ChatGPT’s always wrong

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Don’t believe it abt niche stuff like this

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It won’t delete anything on the phone

atomic arrow
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I searched the internet and couldn’t find anything about it so I used ChatGPT search

high ether
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But, it won’t delete data, that’s what the Erase button is for

atomic arrow
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My brain is a mush

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I genuinely don’t understand a thing

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So what do I do

high ether
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Apple Support? … šŸ˜… I genuinely don’t know either

atomic arrow
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I did the process yesterday

high ether
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Process? You can’t just call?

atomic arrow
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Got help and resolved it from someone else

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Thanks for trying

high ether
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šŸ‘