Windows PC popup

[sharp star]

Webroot is a legit antimalware product, but it probably won't be as good as the included Windows Defender in Windows 10/11.

It was probably preinstalled with the machine, so it's safe to uninstall it. Although, you or your neighbour should probably reinstall Windows to remove all the OEM crap (make sure to download it from Microsoft though)

Anything important will need to be backed up before reinstalling, as data will be wiped. 90% of the time, any drivers that need to be installed will be automatically be installed when the machine is connected to the internet.

[plain sonnet]

So do you think it’s a real popup?

[sharp star]

If she purchased webroot, the chances of that being real is likely. Although I would probably uninstall it and use the free Windows Security suite that comes bundled in modern versions of Windows such as Windows 10 or 11.

Windows Security will likely work better.

[plain sonnet]

Ok

[surreal umbra]

She prob got like a month free or something, and it’s like malwarebytes when it expires - the most annoying thing ever

[sharp star]

yeah, probably one of those trials/subscriptions that came bundled with the PC and only lasts for like a month or a year

I don't get why most OEMs just put stock Windows on there instead of adding a bunch of OEM garbage

like mcafee or norton

no one wants those

[surreal umbra]

Yeah most antiviruses are bad, just use the normal windows antivirus
Like windows even has a built in tool to search for and get rid of malicious software

[junior geyser]

Mostly because the OEMs get paid by the software vendors to include them.

[plain sonnet]

I see! I just got off the phone with a friend of mine, that's an IT and he said hes 99% sure that its a scam/ or virus!