#Add eSim

1 messages · Page 1 of 1 (latest)

scenic burrow
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Reasons for add eSim option not showing at all in iphone 14 ios 18.1?

cloud abyss
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First, you should restart the device and see if it fixes itself.

scenic burrow
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Also yeah restarted , the sim’s recognized but still doesn’t show up for some teason

cloud abyss
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Hm

austere zodiac
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Could you go to Settings - General - About and check if there are any numbers under "EID" (obvs don't tell us what they are)

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Just check if the numbers exist

scenic burrow
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It doesn't have it

austere zodiac
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Then you will need to contact the support

scenic burrow
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Mine has an eid with numbers but the phone Im asking for doesn't have it at all

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Like not empty no eid option

scenic burrow
austere zodiac
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Yeah, if it doesn't show an EID the support will have to help