#Issues updating an app on macOS

15 messages · Page 1 of 1 (latest)

oblique shard
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A while back I used a MacBook 12" 2015 with slack on it on a diff Apple ID as the main user. Then created my user to use that computer. If I want to update that app, I need to input the other persons Apple ID password. Is there a way around this?

limber heart
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Do you still have the user signed in on the other screen?

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Cause you could just switch users update the app and switch back

oblique shard
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I replaced it with a new MBP

limber heart
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Do you still know the info to the other ID?

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The one that has the app.

oblique shard
limber heart
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Then I’m afraid without the Apple ID. I don’t think you can update the app.

oblique shard
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He might tho. It wouldn't hurt to ask

limber heart
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Yeah, ask him see if he can get it for you so you can update it

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Let me know what he says

oblique shard
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Do you suppose that if I were to delete Slack and then redownload it it'll allow to to put it under my account or would it ask me for the other persons password?

limber heart
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No, if you redownload it from App Store under your id it will work if you remove it.

oblique shard
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It worked!! Thanks for the help!