#synchronization error

20 messages · Page 1 of 1 (latest)

amber hull
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please don't tag plab

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or write him a message without sending a bug report first

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or just make a bug report to tag plab

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if you have a bug send a bug report

elder pumice
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I immediately sent him a private message. But he didn't reply, so I thought I should write here. He responded right away.
I immediately sent the logs and everything that was required.

amber hull
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what was the bug even

elder pumice
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infostore — 28.09.2025 1:47
Hey! I'm having the same syncing issue again. This time, I waited over 10 minutes before logging into Android after Steam. And it still didn't help. I bought 260 crystals, and even spent a little bit of them, to make sure syncing worked. But all my progress disappeared again after logging in from my phone.
Input System module state changed to: Initialized.
[PhysX] Initialized MultithreadedTaskDispatcher with 20 workers.
Initialize engine version: 2022.3.62f1 (4af31df58517)
[Subsystems] Discovering subsystems at path D:/Steam/steamapps/common/Idle Slayer/Idle Slayer_Data/UnitySubsystems
GfxDevice: creating device client; threaded=1; jobified=0
Direct3D:
Раскрыть
Player-prev.log
19 кб
Input System module state changed to: Initialized.
[PhysX] Initialized MultithreadedTaskDispatcher with 20 workers.
Initialize engine version: 2022.3.62f1 (4af31df58517)
[Subsystems] Discovering subsystems at path D:/Steam/steamapps/common/Idle Slayer/Idle Slayer_Data/UnitySubsystems
GfxDevice: creating device client; threaded=1; jobified=0
Direct3D:
Раскрыть
Player.log
18 кб
What am I doing wrong? What's the correct way to purchase crystals on Steam and then switch to the game on my phone? How can I avoid this error? Although I've been able to do this without any issues. Is there any advice? Or is this just a coincidence?
User steam: watelkohan

amber hull
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if you bought something and it disappeared then sure you can send him a message

elder pumice
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I sent this in a private message on September 28. Last time I was told that I needed to start in a similar situation.

amber hull
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but don't tag him and tell him to answer

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he'll answer when he can

amber hull
elder pumice
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I understand. Last time they helped right away. But this time they took so long to respond, I started to think it was wrong to send a private message straight away.

amber hull
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its fine to send him a message straight away and if he doesn't answer for a long time just send a follow-up message

elder pumice
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Yes, that's what I did. But when I didn't get another answer, I decided I was doing something wrong.

amber hull
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you weren't

elder pumice
amber hull
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I don't need proof I belive you

elder pumice
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I understand, thanks for the answer.

amber hull
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np