chrome vortex
Hello. In my last play session, I bought the gem offer to buy Shovel Knight. I bought him and made him my main character, and I also unlocked Skar. However, when I turn the game off and on again, I have 25 gems (like before I made the gem purchase) and I don't have either character.
What should I do?
acoustic compass
you can go through the google play store for a refund and then try to make the purchase again
make sure you use the back button or 
button to exit the game in future or it wont save properly
chrome vortex
I purchased on steam
acoustic compass
you can get a steam refund then try again
not sure how youre exiting the game though thats messing up the save
are you killing the game in task manager or something?
cyan plover
are you killing the game in task manager or something?
It happens to me sometimes because i play the game on my phone and pc it takes like a good 20 mins for your progress to switch for me for some reason
acoustic compass
iphone...?
cyan plover
Yep
acoustic compass
yh, for iphones, the cross play isnt perfect, havent heard the same for android