#cant buy stuff

1 messages · Page 1 of 1 (latest)

odd quarry
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I have ysap on steam and it wont let me buy stuff I've tried restarting the game and steam neither works

lyric delta
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Hi @odd quarry can I dm you with some instructions? We had a similar report on Gamepass PC and it would be interesting to see if it is the same issue.

odd quarry
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Well ill be asleep now so just dm thw instructions and i do when wake up

lyric delta
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I did already. Check you dm’s 😉

odd quarry
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Oh bruh message request

strange plaza
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Hey @odd quarry , I've got a few questions:
1 - Do you have parental protection / family mode on your Steam account?
2 - Is your Steam account 2 factor authentication protected?

odd quarry
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1 no

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2 maybe? ill check

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where do i find the two factor auth

strange plaza
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Let me have a look, I think Valve refers to it as Steam Guard

strange plaza
odd quarry
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i did

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i have 2fa now

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i didnt have it before tho

strange plaza
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Okay and when you have 2fa, does it work then?

odd quarry
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No

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Hold on ima like log out of steam thwn log back in

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No still no work

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:/

strange plaza
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Ah that's too bad, thanks for trying it out, we'll be having another look at this!

odd quarry
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Aight

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I sleep

strange plaza
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Good night!

strange plaza
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Are you using a VPN by any chance @odd quarry?

odd quarry
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No

strange plaza
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Alright and are you part of the Steam Beta program?

odd quarry
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Maybe ill check

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How to check?

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yall better not get rid of the afterburner pack before this gets figured out

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this is the most work someone has put into a in game purchase lol

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No

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I am not a steam beta person

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now i am

odd quarry
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didnt work now im not

odd quarry
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Update: still cant buy anything but season pass

gilded anchor
sage crane
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Hey folks, looping back on this, could you send us your Steam ID so we can look into it?

gilded anchor
sage crane
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Any of your friend able to provide their Steam ID?

gilded anchor
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sure give me a sec

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ok non of them are online right now

sage crane
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np, keep us posted, we're here to help

odd quarry
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I wanted to say i can buy stuff now

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Idk what changed