#screen freeze

1 messages · Page 1 of 1 (latest)

worthy cove
#

game sort of crashes and goes into a permanent state of not working sometimes when the game is announcing the maps name

hardy swift
#

this happens for me also, removing my mods fixed this

worthy cove
#

i had no mods :\

hardy swift
#

ah

oblique aspen
#

Hey! Could you please share your PC specifications as well as your player.log file found under C:\Users<YOUR USER NAME>\AppData\LocalLow\Neverjam Studio\SpiderHeckApp? Thank you!

worthy cove
#

Processor Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz 1.80 GHz
Installed RAM 8.00 GB (7.85 GB usable)
Device ID 83BED9AE-CB14-42F5-A9EA-87233EBFB6EA
Product ID 00325-81620-85580-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

worthy cove
#

(i wrote the entire thing)

oblique aspen
#

Could you please copy-paste this path %localappdata%low\Neverjam Studio\SpiderHeckApp into a folder address bar (your Windows Explorer)? This should take you directly to the folder with the player.log file we need.

In addition to the above, could you also let us know your Graphics card model? You can find that under Device Manager > Display Adapters.

Thank you!

worthy cove
#

Intel(R) UHD Graphics 620

worthy cove
#

i tried to search the %localappdata%low\Neverjam Studio\SpiderHeckApp but it didnt show up on my computer

oblique aspen
# worthy cove Intel(R) UHD Graphics 620

Hi! Sadly, an Intel UHD 620 does not meet the minimum graphics card requirements (Nvidia 550 ti). This could lead to very frequent crashes and other non-intended game behavior, as we cannot guarantee optimal performance.