Website displays as black page on iOS devices | needle — tools for creators | Page 1

misty creek Mar 1, 2023, 9:55 AM

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Hello, when I try to build for my FTP manually, my build fail with somes error from Three, you can see on picture.

lethal hull Mar 1, 2023, 10:00 AM

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Can you check if your tsconfig has skipLibCheck set to true?

misty creek Mar 1, 2023, 1:03 PM

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lethal hull Can you check if your tsconfig has `skipLibCheck` set to true?

Hello, Yes its set to "true"

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I need to change this ?

lethal hull Mar 1, 2023, 1:05 PM

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true is correct

misty creek Mar 1, 2023, 1:36 PM

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lethal hull true is correct

Okay, you want another information ?

white ferry Mar 1, 2023, 2:15 PM

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Would be great if you could try to hold ALT and click on "Install" in the ExportInfo component
(that clears some caches and reinstalls)

misty creek Mar 1, 2023, 2:43 PM

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white ferry Would be great if you could try to hold ALT and click on "Install" in the Export...

I think its okay, but how many time take the build ?
The actually command is ```

npm run build:dev && npm run pack-gltf

white ferry Mar 1, 2023, 2:44 PM

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Shouldn't take so long, depending on your scene.
We log all ongoing things into the console, are there errors visible there?

misty creek Mar 1, 2023, 2:45 PM

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white ferry Shouldn't take so long, depending on your scene. We log all ongoing things into ...

Nope,
But my scene is an edit from the basic exemple scene

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white ferry Mar 1, 2023, 2:47 PM

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Yeah that should be fine. Just to make sure, can you simply restart Unity and try again? I'm pretty sure there's just something stuck

misty creek Mar 1, 2023, 2:51 PM

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white ferry Yeah that should be fine. Just to make sure, can you simply restart Unity and tr...

Okay I'm trying, I have relaunch build.

misty creek Mar 2, 2023, 12:56 PM

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Hello @white ferry & @lethal hull

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I think its doesnt work lol

lethal hull Mar 2, 2023, 12:58 PM

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What happens if you make a development build?

misty creek Mar 2, 2023, 1:03 PM

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Already try its seems

white ferry Mar 2, 2023, 1:05 PM

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misty creek I think its doesnt work lol

It would help if you post the last logs you're getting in the console here

lethal hull Mar 2, 2023, 1:05 PM

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you can do it like this:

misty creek Mar 2, 2023, 1:29 PM

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📎 Bugreport-CollaborativeSandbox-230302-022900.zip

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i dont know if its what you want

lethal hull Mar 2, 2023, 1:30 PM

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Sorry for some reason the editor logs were not included (maybe an issue on OSX). Can you send the file manually?

misty creek Mar 2, 2023, 1:31 PM

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Okay wait, I'm on osx yes, with M1

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📎 message.txt

lethal hull Mar 2, 2023, 1:36 PM

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The Unity logs look fine, checking the npm logs now

misty creek Mar 2, 2023, 1:37 PM

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How can I have access to npm logs from unity ?

lethal hull Mar 2, 2023, 1:37 PM

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They're sent with the bugreport zip or you can open them via this menu item

misty creek Mar 2, 2023, 1:38 PM

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I dont understand because if I kill my build, is successful, but if I take my dist folder for make it in my ftp it not the good version of my project

lethal hull Mar 2, 2023, 1:38 PM

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but i dont see any interesting log... they're all just 1kb and contain info that the command was started and finished and nothing more

misty creek Mar 2, 2023, 1:38 PM

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📎 2022-11-18T14_47_00_231Z-eresolve-report.txt

lethal hull Mar 2, 2023, 1:39 PM

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Ah react problems?!

misty creek Mar 2, 2023, 1:39 PM

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I dont use react

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why have react in my project

lethal hull Mar 2, 2023, 1:40 PM

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It is not installed in the project. Ah the log you sent is from november 2022 😄 this one #1080428073289257010 message

misty creek Mar 2, 2023, 1:41 PM

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oh ok -_- lol

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@lethal hull is my last i think

📎 2023-03-02T13_40_41_809Z-debug-0.log

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📎 logs.zip

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I think it could be interesting

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is the lasts logs from yesterday

lethal hull Mar 2, 2023, 1:49 PM

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mh ok it contains peer dependency errors with Found: @needle-tools/engine@undefined 🤔 mmmh

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can you try opening the web project directory in the terminal and then run npm run build:dev manually from there and see if it contains the same errors?

misty creek Mar 2, 2023, 1:52 PM

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yes im trying

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📎 message.txt

lethal hull Mar 2, 2023, 1:56 PM

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Can you try running install (npm install) and then build again?

misty creek Mar 2, 2023, 1:59 PM

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yes

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npm error is... so cute ❤️

lethal hull Mar 2, 2023, 2:03 PM

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Ok same as in the log. What happens if you do run npm install --force ?

misty creek Mar 2, 2023, 2:04 PM

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lethal hull Ok same as in the log. What happens if you do run `npm install --force` ?

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what is test

lethal hull Mar 2, 2023, 2:06 PM

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Very strange.
Is that project on git by any chance?

I'm assuming it would work if you remove the npmdef dependency in Unity and then install+build again?

misty creek Mar 2, 2023, 2:06 PM

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is in needle ?

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I have 1 dependencie

lethal hull Mar 2, 2023, 2:06 PM

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Ah i thought you added that -can you check the export info and make a screenshot for me?

misty creek Mar 2, 2023, 2:06 PM

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named "test"

lethal hull Mar 2, 2023, 2:07 PM

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It's an npmdef file, looks like this I assume? Did you create it?

misty creek Mar 2, 2023, 2:07 PM

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nope

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I supposed i can delete this dependance ?

lethal hull Mar 2, 2023, 2:08 PM

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Yes. How did you create the project?

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does the file exist?

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in Unity

misty creek Mar 2, 2023, 2:08 PM

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I dont know i have started this in september or october 😦

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I think I have try the exemple

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and I have edited and code over that

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sorry for my english...

lethal hull Mar 2, 2023, 2:09 PM

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Ah ok I see

misty creek Mar 2, 2023, 2:10 PM

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Ok its better, but not working

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📎 message.txt

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npm install have worked, after I have test npm run build:dev

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This is the result of run build

misty creek Mar 2, 2023, 2:42 PM

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@lethal hull i've deleted node_modules folder

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and package lock

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and clear cache

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and reinstall all modules, but same error

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or if @white ferry you have any idea

lethal hull Mar 2, 2023, 3:38 PM

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Is the project on github or somewhere you could give us access to?

misty creek Mar 2, 2023, 3:49 PM

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lethal hull Is the project on github or somewhere you could give us access to?

just local but i can upload where you want

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but i dont know how send you all project

misty creek Mar 2, 2023, 4:06 PM

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i upload zip of all unity project

lethal hull Mar 2, 2023, 4:06 PM

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You dont need to send the library folder of your unity project

misty creek Mar 2, 2023, 4:08 PM

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just my collaborativesandbox ?

lethal hull Mar 2, 2023, 4:08 PM

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The unity project (without library) and the web project.

misty creek Mar 2, 2023, 4:13 PM

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lethal hull The unity project (without library) and the web project.

https://epitechfr-my.sharepoint.com/:u:/r/personal/ilan_chekroun_epitech_eu/Documents/UnityTest.zip?csf=1&web=1&e=AJz7wI

misty creek Mar 3, 2023, 9:40 AM

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@lethal hull ?

lethal hull Mar 3, 2023, 9:43 AM

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misty creek https://epitechfr-my.sharepoint.com/:u:/r/personal/ilan_chekroun_epitech_eu/Docu...

It says User account '....' from identity provider 'live.com' does not exist in tenant 'Epitech' and cannot access the application

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Maybe use https://wetransfer.com/ ?

WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free

WeTransfer is the simplest way to send your files around the world

misty creek Mar 3, 2023, 9:55 AM

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yes

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give me your mail i need mail reciever

lethal hull Mar 3, 2023, 9:56 AM

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[email protected]

misty creek Mar 3, 2023, 9:56 AM

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ty

misty creek Mar 3, 2023, 10:02 AM

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lethal hull It says ``User account '....' from identity provider 'live.com' does not exist i...

done

lethal hull Mar 3, 2023, 10:03 AM

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thanks

lethal hull Mar 3, 2023, 10:52 AM

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Got your project running now

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The only change i made was adding "skipLibCheck": true to the tsconfig. Then it built successfully

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Are you using npm? which version of npm / node are you using?

misty creek Mar 3, 2023, 11:25 AM

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lethal hull Got your project running now

node 19.6.0
npm 9.4.0

lethal hull Mar 3, 2023, 11:26 AM

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Could you try downgrading to node 18 LTS?

misty creek Mar 3, 2023, 11:27 AM

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Oh i have add "skipLibCheck": true in my tsconfig and my dist folder it be filled

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Its work !!

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not on phone but its work

lethal hull Mar 3, 2023, 12:54 PM

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is your phone an ios device?

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What happens on the phone?

misty creek Mar 3, 2023, 1:04 PM

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lethal hull is your phone an ios device?

yep

misty creek Mar 3, 2023, 1:04 PM

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lethal hull What happens on the phone?

blank page just..

lethal hull Mar 3, 2023, 1:10 PM

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Can you share the link with me?

misty creek Mar 3, 2023, 1:15 PM

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yep

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www.ilaan.fr/3d

misty creek Mar 3, 2023, 1:16 PM

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lethal hull Can you share the link with me?

it correct with computer

misty creek Mar 4, 2023, 4:17 PM

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lethal hull Can you share the link with me?

Have you test my link ?

misty creek Mar 4, 2023, 7:42 PM

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News : i have check console log (we can make that with iPhone and mac) and the console is same on iPhone..

misty creek Mar 7, 2023, 10:36 PM

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Anyone ?

white ferry Mar 7, 2023, 10:51 PM

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To summarize:

building works for you now
you get a blank page on iOS on the URL you shared above?

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If that's correct: could you try https://ilaan.fr/3d ?

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Browsers are moving more and more away from http (without the s) support, so that's always good to check if it works on HTTPS

misty creek Mar 8, 2023, 8:18 AM

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It’s exactly that, yes I am on https but that works on pc I think is not the problem

white ferry Mar 8, 2023, 3:22 PM

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It might honestly be as easy as your SSL certificate being invalid - some browsers will display a warning and let you continue while others will not allow that.

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This might also be a problem: you're trying to request pointer lock before any user gesture has happened, which may simply lock up the browser depending on their implementation (you're not even catching the exception)

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Lots of errors related to incorrect handling of pointer locking

#Website displays as black page on iOS devices