#✅ - Rest In Pieces, Hotend

1 messages · Page 1 of 1 (latest)

cloud prairie
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Got Elegoo neptune 4 max (before Frank posted his review) and it was working flawlessly, until this happened... anything i can do or should i just order new parts?

ivory flameBOT
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Hey @cloud prairie, thank you for contributing to this forum.
Please provide as much information (images, video, description) as you can. This will increase the chance that someone can help you with your issue.
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stoic swallow
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this is bad plug it back into the matchine but do not mount it then heat it up to 200 c and get a pair of pliers or something start pulling it off

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gett all you can out and you should be able to clean it up really well
you can wipe small bits off with a paper towel
DONT BURN YOURSELF

cloud prairie
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that was the first thing i tried but it didnt work well as i thought it would

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some of the plastic is even underneath the rubber thing around the nozzle

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(sry for not having correct terminology, english isnt my first language)

stoic swallow
stoic swallow
cloud prairie
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should i try to remove the fans?

stoic swallow
heavy furnace
cloud prairie
cloud prairie
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sadly thats not in my disposal

latent robin
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heavy furnace
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I mean

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Get rid of all electronic boards and dunk that sucker into some boiling water

stoic swallow
cloud prairie
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sent an email to elegoo support, will let you know what they say

stoic swallow
cloud prairie
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update yall

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after solid 30 mins i was able to take it apart

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elegoo responded and it looks like i will be getting new hotend to fix it for free

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they have work hrs mon-fri so i should get to know more tomorrow

heavy furnace
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Could probably dunk the hotend in boiling water now

stoic swallow
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Nice

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elegoo for the win on costemer service again

cloud prairie
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hey yall, got the new parts, assembled it and now im prinitng again (yay)
thx for help, i rly didnt know what to do with it

ivory flameBOT