#can’t get past the first layer!

7 messages · Page 1 of 1 (latest)

wanton hemlock
#

Printer: elegoo Neptune 4 max
Slicer : cura
Nozzle: 205
Bed: 60
Filament: zyltech

I was hoping somebody could help me. I just received an elegoo Neptune 4 Max.  and so far the only print I was able to get off successfully is the pre-loaded Buddha that comes with the printer. I have not been trying to print anything too extravagant just smaller prints like Flexi rexis , and benchys to test out the machine. The test layer that most 3-D printers produce is coming out fine, but when it goes to actually print the nozzle and the extruded filament gunks up almost immediately.

I have re-leveled the bed, tried printing hotter, tried printing slower, tried printing with different bed adhesion, change models. However, nothing seems to be fixing the issue. I’ve included a video on this post to the best of my ability and I’m hoping somebody is able to help out. 

Just recently I started getting this mesg when powering down

IMG_6427.jpg
oak boneBOT
#

Hey @wanton hemlock, thank you for contributing to this forum.
Please provide as much information (images, video, description) as you can. This will increase the chance that someone can help you with your issue.
Use the Close button when your issue is resolved.

candid shadow
#

i would do a firmware reset too

#

and make sure that the z steppers are all plugged in

wanton hemlock
#

@candid shadow

See I thought the same wjth the nozzle distance to the bed but Iv re-leveled, it so many times I’m not sure

how would I go about resetting the firmware? Iv never had to do this before so I want to make sure it’s correct r

candid shadow
#

look though settings and there should be a factory reset option