For me it was a first time use of paypall, but the money has been removed from my acc and i can see the track in my collection. But i only got an e-mail from paypall about how the transaction had been succesfully finished. Anyone who knows how this works. (i'm subscribed to djcity so i normally do not buy a ton of tracks)
#I Pre-ordered james' new track on beatport but i don't get a receipt
gray dock
gusty cargo
Morning @gray dock You'll need to check your email spam/archive folders and also that your email is correct within your Beatport profile.
Failing those, send an email to [email protected]. Be sure to include your username as well as any information (such as purchase date) that may aid them in locating your missing invoice. You're not the first or only person to have not seen/received an email receipt. Unfortunately the Beatport website doesn't give access to past receipts/invoices/orders. 😫
gray dock
Morning <@606395574123626507> You'll need to check your email spam/archive folde...
If considering that support always takes a while with those companies i don't get a reply soon. Will i still be able to get the edit of one more time?
gusty cargo
Beatport support are usually pretty good tbh. However as the two tracks only dropped on Beatport today, I would expect the offer to remain valid for a little while yet.
gray dock
just send them an e-mail hope that will be the case tho🙏