hey all, noticing very frequent crashes on my dedicated server lately. We have 8 players and had basically no crashes last week. We see the memory stable at 5GB and then suddenly its spiking past 10gb (server limit atm). Can provide more info if needed.
#Dedicated Server crashing very frequently after latest update
wary kayak
kind viper
Well you say " basically no crashes last week" so that means your server was crashing before the update. Sounds like the issue could be you have a RAM restriction and too much on the server for that restriction. Could also roll the save back to a backup (if you have one). Try updating the server a 2nd time as the first time may not have completed correctly. Corrupted files could cause this.
Is this a Host Company Server or your own hardware?
Not seen anyone else talk about this or seek help for it in #dedicated-server-chat so more likely an issue isolated to your server.
Now you could easily test this. Start a new prospect with the same people and play for about a hour to build a few things. If it repeats you know it is some sort of issue outside the server.
If it is an issue outside the server #bug-reports is where you should be taking this not here.
wary kayak
i am currently seeing it gradually increase from 5gb to 9gb over the last 20mins but ok i can ask in there
its a host server
kind viper
its a host server
Have you spoken to your Host Company about the issue?
Host servers often share RAM on hardware. Not sure how they show you just yours but ultimately you are not the only one on the hardware.
So they set up a server rack with a CPU, RAM, Drive ect. Then they rent out as much as they can. Often the larger communities pull the majority of the resources regardless of what you see. Icarus is a small community server due to gameplay limits.
I left these companies long ago for this reason.
If you have an old PC or even Laptop around and good Internet Service you could run a server off that.
wary kayak
im going to try to host the save on my machine and see what happens, thank you for all this information i really appreciate it
kind viper
im going to try to host the save on my machine and see what happens, thank you f...
Keep in mind IF you have others connect to it you could see issues based on how good your own hardware is. The game requires the player have 16GB RAM Free. I am not sure how much the server requires when that goes up. Our hardware always has more than 32GB of RAM. We recently built our own hardware but previously rented from OVH.
OVH is a bit more expensive however if you decide to play Ark tomorrow it is simplistic to get that up and going. Shut it off and go back to Icarus next day. Even split your time have both running depending on the hardware you are renting.
wary kayak
so locally I have 20gb ram free (48gb total), I have 9% GPU usage and 30% cpu usage. My local pc settings have everything on low and my friends are reporting that it is running fine for them but i am on 15fps. sigh
if i set up a localised dedicated server instead of just a local save file hosted game will that make any difference?
tiny spruce
You're getting 15 fps if you host a prospect with 7 other players connecting?
You're lucky you're still getting that framerate.
You could've been playing a slideshow...
Your PC now has to run server-side calculations, client-side calculations and calculate and provide data to other players.
And due to how Unreal Engine 4 (in which the game is coded) handles multithreading, there's one single thread (let's call it the administrative thread) that has to manage all other threads; so the more functions your PC needs to do, the busier this administrative thread becomes.
At some point the administrative thread will max out the core it's running on, and it won't be able to ramp up anymore.
When running a Dedicated Server, even when running it on your own PC, you'll split off the server-side and multiplayer calculations from the client-side calculations.
And thus will offload the server administrative thread (as your client-side game will have its own administrative thread).
So yes, it'll make a difference!
Especially when running a DS on a separate machine, but for your own game it'll already make a difference even when running the DS on you own rig.
kind viper
You're getting 15 fps if you host a prospect with 7 other players connecting?
Yo...
I get you are trying to help. Running the prospect on their PC was a test because the Server they pay a host provider for is having the issues. I was attempting to give them some troubleshooting tips to work through the issue until someone with more experience caught on.
From the information provided sounds like their prospect could be a bit too big now for the limited RAM the Host Company is allowing. I am far from an expert, have limited knowledge on experience running servers only, no formal training.
wary kayak
i created a dedicated server on my pc and performance has been 100% with all players
kind viper
i created a dedicated server on my pc and performance has been 100% with all pla...
My gut reaction was correct then if performance is much better on your own hardware. Is that with a new save or did you port over the save from the Host Server? That actually would make a difference I think. Do not know the Host you are using but perhaps if you talk to them you can iron things out. Most companies want your business and if you can provide them the correct information they can fix things.
wary kayak
Same save! I will reach out to the host, thanks for your help