#WELCOME TO TECH-SUPPORT
1 messages · Page 2 of 1
Hello Support Team,
I'm having trouble with this mission Prometheus | Dispatch
Could you help me so I can finish it? Here's a link to the video showing why the mission isn't progressing. Thanks.
https://www.youtube.com/watch?v=USryd8FBfi0
Using the wire tool, press R on the wire node you see on the ground. What do you see in supply and demand?
Looks fine. Try disconnecting the communicator from the network and then connect it again
still the same it doesn't work
wait now is work 🙂
Okay, be careful 😬
It seems like it's working when you're next to it and not when you're further away. Maybe try building a wall to block off the opening. It shouldn't need shelter like that, but that's the way it looked like it was behaving to me.
It worked to disconnect and reconnect. Thank you so much for your help and your time.
Any1 know if the Retaining Wall.is broken? Was working in Prometheus before thrnew xpac.
Hi guys 🥲 since playing on prometheus, my boyfriend's game keeps crashing after every mission (specs for the pc is ryzen 3700x 16g ddr4 mhz m.2 ssd & rtx2080 super — my pc is a potato compared to his lol)
We will complete a mission on open world, the game will save (10 min interval), then crash immediately. His settings aren't epic or ultra either, he's also running studio drivers as recommended.
Game did not crash on olympus or styx though, any help would be appreciated 🙏
Verify gamefiles update drivers should be the 1st things to try
Did both of that already 🥲 also lowered the settings and reduced sample pooling
Does the crash give a ue4 crash report?
Depends if he can get to them 🙂 the game freezes his entire pc and he often needs to restart it. I'll check though. He should be able to locate the reports regardless though, right?
The pc freezing is more likely a pc issue than a game one.
16g ddr4 check the store page, if that is all that is installed is 16GB of RAM then could be you are running out of RAM. He would have to play with nothing else running short of Steam and Win and keep buildings small and textures low. Then maybe you can scrap by. Best to add another 16GB as games are requiring 16 free these days.
im on the prometheus finality mission has anyone had any issues with the box not spawning, for the explosives?
my game wont load in it keeps saying prparing geomatric
Smash the buttons to move and jump
its just a black screen saying it
holy shit it worked thank you s o much
I know what it is. The game doesn't know where you are so doesn't know what to load. Doing this makes it realize where you are.
:steamthumbsdown::steamthumbsdown::steamthumbsdown:
Icarus Week 223 Update of ton add on and zero network fixes
please next week network fix add on DLC for $50
Network issues are a you issue. No one else has that problem.
Perhaps asking for help is the better way to go. Many people around getting said help with many more willing to help. Otherwise you wait for fixes not coming because they are as was said YOU issues. Your choice.
any major issues caused by the game are found very quickly and are hotfixed fast.
YOu are not telling me I do not already know. Been around since before they did away with the timers. Sadly some people want everything fixed that they have issue with, never considering the issue is on their side. Gazara also posted the same thing in Steam forums too. Gave them the same advice there.
have play on 4 server 2 year and after new year update i cant see servers cant join them no direct connection any way server are visible in steam server list check have report on steam discussion dev say we working on fix and just release next JUNK of garbage
its my isue
r u mad ?
yes its a you issue. 1 you dont know if the server owner still has the server running. 2 you have done no trouble shooting to find where your problem is. 3 you need to learn how to type.
1s i was admin there i have acces to server by comand lines
2 yes i have done all trouble shooting whatever is on forums youtoube github
3 if you are so big brain why не вземеш да научиш малко моя език бес интернет преводач ?
if you are the admin then how come only you have this issue?
Does anyone know how to fix this issue I'm having?
When my friend joins my dedicated server, it kicks me off and then ALL game sounds except like, some menu sounds are gone
I have verified my files, restarted my server
Everything
Also I would like to fix the issue of it kicking me off when he joins in the first place
Have everyone log out then back into steam.
Resets the multi-player connection you are using to get to the server.
This did not fix the issue
I cannot get any audio on my prometheus map whatsoever on my dedicated server but I can go into singleplayer and my audio is completely fine
Could also be a hardware issue or your internet is not able to support this.
I have restarted the server several times.
I can tell you from experience it all does work. Helping beyond that for most is just giving you what has worked for others.
I also was not having this issue using the same dedicated server running Elysium
You restarted the SERVER you didn't log out of steam and log back in those are 2 completely different things. Your buddy also needs to log out and back in.
Are you 100% sure Steam shut down? Track it with your Task Manager.
And when he joins it kicks me off
This sounds like hardware issue, most likely internet.
It's why I said log out not close
Are you not reading what I am saying?
I am trying to play on Prometheus
On the same server we had been playing Elysium for days and days with zero issues connecting or getting booted or audio
#1006293604848894033 message
The speed at which they replied they didn't try it.
Then it is likely a save issue. As I have already said. Trying to help you buddy but we are just players like you.
Likely but that is what they were referring to I think.
Well I am grabbing lunch, wonder if they rollback the save if that does not solve it but just a guess.
If this were a hardware issue, then why was it working fine on the OTHER MAP
All I'm trying to do is play a different map
OKAY ARE YOU READING? #1006293604848894033 message
No one has a pc good enough to log out of steam log back in. Start icarus join a server and test if they get kicked again in less than 60 seconds
Go back and read instead of getting upset.
I'm only upset because I asked a questions and you immediately deemed it a hardware issue when I explained my issue and that it had been working fine previously.
Yeah but I think there is also a language issues here. Translator might be slow. Not sure I barely speak English and know no other language. Downside to being in the US.
I see
If its language then I apologize
:3
I was just frustrated at the lack of understanding, but with a language barrier, that's expected XD
So its a save issue?
No I made no definite judgement I never do. I give ideas and the other person tries it works great does not sorry. So rollback your save file on the server.
Maybe that is a guess.
I never deemed it hardware i said it was multi-player connection issue through steam.
Go to Saved/PlayerData
from there Steam ID number/Prospects.
Should see a bunch of files with same names you see when you load them. The NAME.Json is the main save. The ones with the ,backup are the the backup. To rollback easy just drop the current Json somewhere. Then rename that backup by simply removing the .backup. Now it looks the same as the file you just moved. That will be what loads.
Oh wait that is for SP. Just go to the SAVED in the Server and follow the rest.
Okay
Please remember this is community helping each other. So we are trying to help but that is the best we can do. Hope rollback the save helps.
So for the future
If that happens I just have to die and respawn through the drop pod
That's the ONLY thing that will reload the audio
Okay so you rolled back the save that fast and it did not work? You logged out of Steam and back in and that did not work? Seems that you chose what to listen to or did not understand what was said well. How you resolved it suggests lag or corrupted data in the save somewhere. Good luck and glad you resolved it.
why would I be getting horrid Unreal Engine crashes
never had this many problems
last 2 updates have just caused major crashing
last few days was like twice in 3hours
now it's every 5-20minutes
No one can answer that with the details you are sharing. I can tell you for a FACT that I have been playing since the DH DLC came out and I have 0 crashes on record.
Very likely your PC barely meets the Requirements for the game or some other issue on your end. Seems with PC games there is always a group of people having issues. Seen the majority of issues solved when they are open to Troubleshooting these things instead of just screaming about it.
So start a thread provide some details and let others help.
Hello, in my prometheus openworld playthrough, I started the mission named "Dispatch". When I visit the camp in the swamp, many defensive walls are missing as seen in the screenshot. Is it possible to fix it somehow?
oh damn, I tried to restore a save before accepting the mission, go to the place where the camp is, accept the mission, and looking at what is happening, I see the defensive walls being added, but then they kind of explode, like this
guess I'm good to craft them myself :/
oh, and the mine field is gone, I guess that's what took the walls out
Y'all gonna roll out this patch for the crazy amount of console problems on release? Which you pushed back the release a month?
Me and my friends were highly anticipating the release of Icarus on Xbox to only be faced with problems after problems, restart after restart just because youre in the character selection screen. I gotta start an offline map then restart the game ( I can't go to character selection cause I can't choose any character then) then load that same map but in friends only just to send an invite to a friend I don't understand how this is released like this
This channel/thread isn't monitored by the #icarus-console team.
I'd recommend posting in the console chat to receive further help.
Keep in mind that the team that made the base game and the team that did the port to console are not the same. So the Console is brand new and needs clearly some help. Sounds like you are getting it though have patience it is an excellent game.
I have no issues with the game at all, the work around on open maps has worked and we have had our fun and it's really rewarding and I appreciate many little things they did that other games have over looked i.e the requirements for repairing items on the fly is awesome. I'm just frustrated over the multiplayer issues
My apologies for the blow up
Nah no need to apologize I get it. Just wanted to be sure you understood the difference in the 2 teams. Also I am guessing importing a game to console is not easy. PCs are often much more powerful hardware wise.
I found the Dayz mod for Arma 2 13 yrs back and never went back to console. Ironically the creator of that mod is also the CEO of for this game.
I'm 🤏 this close to buying that steam console, Xbox has been shitting the bed and laying in it lately, I just don't have room for a PC unfortunately unless I do a Harry Potter set up under the stairs 🤣
Hello, sorry if i'm writing in the wrong channel, new here. I had an issue recently, where my devices at random get disconnected from the water/electric network upon relaunch of the game. Anyone encountered it before?
This is a common issue but a random one so harder to track. Usually from what I have heard in here happens when you have an excessive amount of Wire/Water lines OR if you have really really long ones, such as going more than say 25% across the grid it starts in. Could even be a hardware issues as that all has to get loaded when you are starting the game up.
Try to cut down on the wire/water lines best you can. I run one of each around the outside of my base then just anything needs connecting I go from it to the outside line. You can put down the start and walk all the way outside to connect it without issue (I have never had one). Could be a way of cleaning up.
Also use Solar or Wind to power any away from base things like Drills. Wind Turbine seems to be the preferred for that. Yes needs repair but only means when you come to collect have a hammer on hand to it the turbine a few times.
Hope some of this helps.
The thing is, it never used to happen, i had connections across half the map for drill and watermills and never encountered this issue last year. Also yea i usually use portable generators for drills but still my main base has this issue.
I'm thinking maybe the new oil update broke something a little? Cause before that i never had this issue
All I do around here is absorb the information that others who are more experienced or closer to the devs and share that information with people just like you. Not a guarantee this is the issue but you came to a channel where community helps each other. Read the very first post. So I am just trying to do that. Hope it works.
I can not say either way but I am having 0 issues in my playthrough so far.
You can try rolling back the save if you do not like the other suggestions. Otherwise only other thing is hit escape in game and report it or go to #bug-reports here
I've done a bug report ig but didn't get any feedback so i wasn't sure it worked so i came here.
Still i don't have base that complex (i don't think), definitely not as nearly complex as last year, how is rolling back a save supposed to fix detaching connections?
Well if the save got corrupted it could maybe help. You can pull the current save to Desktop and IF it does not work put it back again.
Wdym pulling the game to desktop?
Sorry been out working all day.
Okay so if you go to where the save is look for the same name that you see in game when you load up the save. Should be "Mygame.Json" put that on your Desktop or somewhere save, so that it is not in that folder but if this does not work you can fall back to it look for another solution.
User/AppData/Local/Icarus/Saved/PlayerData/SteamID/Prospect
Is where you should find it for SP. For a server it is in the server install in just SAVED folder.
So you find "Mygame.Json" there and find a save place for it. Then you see the "Mygame.Json.backup" all you have to do to make that your live save is RMB/Rename and Remove the .Backup. This would also include if you used a backup with a number at the end remove the number too. So that the file looks like the one you put in the safe place. Win will ask if you are sure it will work just hit okay/yes.
Personally rolled back my save before with this game so I know this works.
Trying to join my friends on Xbox, played with them earlier, click on the invite select character, spinning knife, kicks me back to dash
This is for PC up here #icarus-console would be a better place for this. This channnel is also for Players to help each other. Sadly most PC players know little about the Console version.
I need some help
I've been off for 4 months, and decide to install the game again this morning. when i load my latest saved my house is full of trees and bushes tf
Are you playing the #icarus-console edition? Might wanna ask in that channel as this is mostly for PC related issues.
Yeah, there was a FLOD reset a couple of weeks ago.
It should've been a one-time only occurrence though.
To prevent damage from trees as much as possible, cut them down from the top down.
Server keep Kicking out my teammates
PC or Console?
Sounds like internet/hardware issue.
Host company or your own hardware?
pc and both hosted and own pc but they getting kicked every 10 min
Does it happen when they try to host?
no then its fine. its when they try to join me or other friends
Sounds like their internet is not running reliable speeds to maintain connection or their Ping to the server is too high. Ping over 100 starts to become an issue. At 150 that is not good, closer to 200 need another place to play.
Based on 13yrs of PC gaming and running servers.
From what I've seen over the years. 200 is still "playable" but 300 is where you get disconnected.
Yeah 200 is playable but if you are an FPS watcher and cry about lag it is not playable. Most people today seem to be like that. I have played Dayz on EU servers with a 200 ping was not fun, more so when I got a car. ROFL.
hello. i believe i can relieabily recreate the biofuel to oil, oil container not filling - bug the shortest fix being teh refinery auto shuts off, when extrator is empty.
yes, I video-recorded it and let the devs know last week. It seems like if the tick from the refiner hits at just the wrong time, it splits the 500 mL generated into two different cycles and thus doesn't treat either as enough to generate refined oil, so it just deletes the amount. the solution is to not run the refiner off the extractor when the extractor is empty, corect.
the wrong time being, when one has moused over the container at the moment the conversion happens.
it's not just mousing over it, it happens even if you aren't looking at it.
once its been moused, the error persists, untill you "reset" the oilcan. turning the refinery off and reloading the can the longer fix, discription count, and "amount in can" count, dont match, because discription count is like a "Second" count, then we get 2 diffreing numbers when more fuel is added., which errors the oilcan. ither have teh discription mirror the true. or add line to update both the "in-can" and disciption counter as same time.
prolly the later, as the unupdated mirror is likely the culprit
Hi! Every time I log into the game, the progress on the world exploration map disappears. It's like I'm entering for the first time, and only a small circle on the map is open, while everything else is closed. Please help me.
It took me a long time to open most of the map, and it turns out that it was in vain(😭
Get a copy of someone else fog file. Replace yours with theirs. Keep a copy off to the side
Thanks 💗
Im playing on xbox. My 2 teammates and I walked into G3 cave 100ft past entrance and at separate times all hit a soft lock repairing geometry please wait. We can hear footsteps, inventory noises and the cursor is available. Completely stuck; tried reset. Found online a strategy to go offline and spam movement inputs while loading. On xbox there is no previous save file, so as of right now our server is corrupted. Just got to the point of composites…
#icarus-console-bugs
#icarus-console
Thanks
on solo build, I am getting no frozen ore no matter the pick I use. I have tried every pick up to the frozen ore pick iron - platinum. I have uninstalled and reinstalled the game. Still no frozen ore
ideas?
pc or console?
PC
so theres only 2 picks that give frozen ore. thats the coldsteel pick and the viridan pickaxe from the workshop
that's a problem, can't make a cold steel pick without frozen ore and have not gotten the viridian pick yet
are you on promethus?
yes
theres a quest the sends you to the artic with a drill to get supercooled ice then make coldsteel.
I'll look at it thanks
Hello,im running PC version of Game is there a way to completely reset the game where its like a new install with no characters,no workshop,no missions completed . i Have tried uninstalling the game ,deleting Characters but it doesnt clear talants,missions or workshop info
all your in-game content is in %localappdata%\Icarus\saved\[your steam id]. deleting or renaming that folder while the game is at the Play screen or Steam Cloud is off will reset your progress entirely.
Thank you
after the last update, i'm having this issue in dangerous horizon, i didn't try it elsewhere, anyone else is having the same bug? i tried to remove it and install it again and logging off and on, it goes idle, after i try to cook anything it goes again to this issue.
What is the issue?
When the water is not used the device does not require it, that would not be an issue that would be good. Unless I am missing something.
Integer overflow. Says it requires -2 trillion water.
Okay.......you are not crafting anything so what is the issue? Nothing is being used? Also this is a channel for players to help each other not for bug reports.
If you insist it is a bug report it in the correct place. #bug-reports or escape in game.
I know that I was pointing out their issue to you.
Yeah did not catch your name, it is not even 7am here so........ROFL
It's 6:57 am for me.... already at work
Wasting time before I have to leave for work. Hate Mondays.
Ah you are in Central US!!
I know this as so am I. ROFL
NE
How are you in the NE time zone if it is just before 7? That would be central.......
Nebraska
Anyhow almost time to leave, my boss (me) is a real jerk on Mondays. HEHEHEHE
Oh.....Only thing I know about that state is I think Becky (Jesse's GF Full House) was from there. ROFL. In my defense I am born raised NJ so you know the world does not exist past Philly when you live there.
I mentioned I am old right? LOL
I was born in the 3rd worst state and left
IL
That was my thought on 3 to be honest. ROFL
I would say CA and NY are 1 and 2
Yeah, would not argue that. NJ had a few governors that tried to help the state.
HI is like #6 but only because they have good weather
I came to OK at 38 wish I knew going west was so cheap 20yrs earlier.
Well I can tell you move to OK and well if you do not like the weather wait a bit it changes. We have spring, summer, winter in the same week.
Had a blizzard (there version) one weekend and the very next weekend was 70, no lie. ROFL. I miss seasons really do.
NE you can get all 3 in the same day
Anyhow out to work before my boss (me) gets annoyed.
ROFL Wife said OK can do that as well but she says they get real snow too so. ROFL. TTYL
i completed a mission but it wont let me unlock the module or do the next chain mission
PC or Console?
if you havent, return to character select, then hit "back" to go back to the play screen. then click Play, select, character, and re-enter the prosepct. Sometimes the flags aren't read immediately when earned, but going back to the Play screen and re-entering the prospect should let you spend the blueprint point.
Also, just a reminder that you can't spend any blueprint points on station, only while in a prospect.
it let me unlock the BP when i went back. the mission is still locked out though. i might just need to do it again on easy mode or something this time
which mission is locked, Relocated? That's one from a DLC only.
which DLC?
if you get the pet companions and the creature comforts package (there's a bundle for them), Relocated is unlocked as part of that.
welllll shiiiiiii asdfasdfa. thanks
ahh it's the 5 zebras one
yes
If you would like i can start it for you in a few min.
I just bought the DLC and got the tames done. Only a couple hours of work on eazy mode
Pet inventory freezes the entire game, help please
PC or Console?
That's a console bug.
I thought as much why I was asking.
Is it Friday yet? UGH.....Week dragssssss onnnnnnnn forEVer.
I wish. I'd finally get a 2 day nap after 2 months
2 Months what? Awake?
Looks like I have 3 acres to mow this weekend so.....fun times. Really is too I have a Zero Turn. Never gets old. ROFL
Working nearly every damn day
Oh that sucks. I remember those days, though they were a long long time ago.
(On PC: Styx) On the Mission "Encroachment" i can't seem to get the building areas to trigger than im building at all. doesnt matter what materials i use at all. i'm starting at the north river point for the "small hidden"
not sure if im supposed to start at the closer point (central) or not
The name is "small hidden" base. Is the base you're building hidden? Think like Batman.
(trying not to give spoilers, but if you want it: ||there's a tunnel behind the waterfall; build the base in the tunnel outside the cave||)
friggen mannnnn
i should have put that together
thanks
Can anyone help me? I can't play co-op with a friend on PS5; I try to join and it kicks me back to the main menu.
Not sure if anyone else has been this daft.
I cancelled the Daisy operation on Prometheus and can no longer get any missions/operations. Have waited out the timer and now nothing is available. Removing the device/relocating makes no change.
Does anyone have any suggestions? Thank you.
What does it say in the contact device menu? Have you tried to relog?
No missions/operations/campaigns are available for this session. Have tried logging out/in. Just running back to the drop pod to see if that does anything
Are you sure you dropped into an open world and not a mission?
Yep. Did the first tomato one then cancelled the daisy one by mistake.
Tomato and Daisy are part of the same mission
Cool. Still can't get the mission back though
Do you see a timer at the top of your screen right now?
yes
That means you are in a mission and not an open world
So you cancelled it, but since it's not an open world you can't start anything
You'll need to leave via dropship
Yeha you'll have to return back and start over
there's no way to restart the mission if it's not open world
well at least my previous experience
yeah but if you cancelled the mission there's no longer mission to complete
time to restart
only thing you can do is go back to pod and start it again
Thanks for helping out. I feel like a spud.
"landing in a new session"
Hey so it's my first time posting but I've been searching around for an answer. There isn't any support on ps5 for dedicated servers yet is there?
If I'm in the wrong place any direction would be a great help
no console DS yet, no.
Thanks for the quick reply, hosting is a massive loss on fps so here's hoping for integration soon
There is channel For consoles in this Discord, no dedicated servers yet though, even tough there's a port for it but no information about actually hosting a server. https://discord.com/channels/715761957667602502/1327259084403245078. And https://discord.com/channels/715761957667602502/1488644815892775024
Probably not shown If right roles is not taken at "channels & Roles" Tab
I started playing and have noticed every 30 mins or so the game will freeze and i have to reboot my pc
Verify gamefiles
@latent token I will have to try
Its been driving me crazy lol
Hi,
im playing on pc. im not able to find limestone deep ores in open world olympus map at all the three location as mentioned in interactive map, and other places. idk if this hppnd to me only!!
Any solution plese
Could you link me to the wiki page you were looking at?
Okay, got it, no wiki page then. 
Deep Ore Deposits/Veins are random on each save file. The locations remain consistent which is why they are show on maps like Icarus Intel or on the Wiki.
Have you attempted to locate a limestone DOV with something like the Advanced Deep Mining Ore Scanner?
Also, was your save prior to the Limestone DOVs being added? I do know in the past not all DOVs would be reshuffled, so the new resource may not appear on older maps/saves. I'm not sure if this was ever remedied.
There are places you can upload your save to have it generate a map with all your Veins on a save.
Yes , used advanced Deep mining ore Scanner
As im using Mods for increasing Stack size and food buff!! Is ds possible these mods somehow interfered vd ??
Those mods unlikely causing your issue. Very likely you just have not found them. Again did you start this save after Limestone was introduced as Roselyn asked?
Might want to look for the Icarus Interactive map, use it to find what you are looking for.
Sry Guys, im old gen nd not much aware abut complex things.
- I don’t understand ur question?? “again did….asked?” But my game auto saved on steam every 10 min
- i posted my int. Map link here but blocked (by carl-bot).
Just reinstalling icarus.
Thnks
Problem Solved after reinstalled icarus
Thnks
please don't spam multiple channels with the same issue.