every month I am getting incorrectly charged
#Getting incorrectly charged a few hundred usd
bright pulsar
halcyon plinthBOT
Is this about a specific service? Linking one helps us understand your setup.
south badger
how do you know you're being incorrectly charged?
bright pulsar
Because I went through the usage over the months and it does not add up
I even disabled projects but the bill kept rising
south badger
are you able to share screenshots of what you've been charged vs what your usage UI shows?
south badger
yes, you can open a Billing thread on https://station.railway.com to talk to the team directly then
south badger
is it telling you you can't open a billing thread because you already have a thread open there?
bright pulsar
everyone can see my thread
south badger
this is a public thread, you can open a private billing thread by following the steps above
bright pulsar
south badger
is it telling you you can't open a billing thread because you already have a thr...
okay so this was the case
alright, noted, I'll just mark this thread as private for you
bright pulsar
alright
south badger
note, after doing so I won't be able to respond anymore as I won't be able to see your questions
bright pulsar
Alr
south badger
alright, marked as private, please continue (or wait for the team's response) on:
https://station.railway.com/support/getting-incorrectly-charged-a-few-hundre-1f6c4f65
halcyon plinthBOT
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