lunar ridge
Hobby plan active, billing screenshot attached.
Dashboard https://railway.app/dashboard: zero projects. Usage: 0.
n8n production URL: https://n8n-production-1e1d.up.railway.app/, 404 NOT FOUND.
Running pro n8n automations. Need restore projects or export n8n workflows JSON from Postgres DB (workflow_entity table).
Screenshots attached: dashboard, billing, usage 0, n8n 404. Critical!
crimson houndBOT
Is this about a specific service? Linking one helps us understand your setup.
feral moth
Hobby plan active, billing screenshot attached.
Dashboard https://railway.app/da...
Hey, you can check how your service was deleted by going to the audit log: https://railway.com/workspace/audit-logs.
feral moth
Are you sure you upgraded the right account? Are there any other workspaces in your account?
lunar ridge
have only one account. only one workspace and only one project
feral moth
Ok, I will let the team take a look then.
crimson houndBOT
This thread has been escalated to the Railway team.
lunar ridge
Additional context: This n8n instance contains lots of work. The dashboard was already showing empty BEFORE the trial expired yesterday, but n8n was still accessible and running at https://n8n-production-1e1d.up.railway.app/ until very recently.
The project included:
n8n service (Docker)
Postgres database (containing all workflow data in workflow_entity table)
Even if the project can't be restored, I critically need the Postgres database data exported. Please check your infrastructure for any retained volumes/databases linked to my account.
This represents 2 months of full-time professional work. Thank you.
feral moth
Additional context: This n8n instance contains lots of work. The dashboard was a...
And just to be sure, when the trial expired, did you immediately upgrade to the Hobby plan? Railway only stores the data for 30 days after the trial expires.
lunar ridge
I believe it expired yesterday and just moved to hobby today
dashboard had been showing empty for 2-3 weeks already
worldly prawn
Are you sure you upgraded the right account? Are there any other workspaces in y...
thalles is correct, you have upgraded the wrong account, you have another railway account with - [email protected]
I wouldn't typically share an email in a public thread, but you already shared your email.