I didnt get any answer or smth can you help me pls
#i send an email there 6 days ago
sly sage
velvet bronze
What is the subject of the email?
sly sage
What is the subject of the email?
here pls
if u need projet id 10202fcb-9eb5-4942-896b-3cdbc91bf083
velvet bronze
Please wait for a reply but I personally think there's not much Railway can do here if you don't got a card.
It's not that Railway can't act, it's Stripe.
sly sage
It's not that Railway can't act, it's Stripe.
You cant just active my service 1h and i export my bdd and that it ?
I just need to dumb my database please
I need to run the database container dumb the database and that it
brittle nebula
We cannot do anything, sorry.
sly sage
We cannot do anything, sorry.
How im suppose to dumb the bdd pls
you cant dumb it for me pls
brittle nebula
It is offline.
brittle nebula
I'm sorry, but we cannot do that without an active subscription.
sly sage
I'm sorry, but we cannot do that without an active subscription.
I paid for the pro plan for a short time. I just want to export, please
I have already paid Railway several times. Please, I just want to export the database
brittle nebula
I'm sorry, but we cannot help.
sly sage
Why? Seriously, I've paid for several months of the pro plan. I can't afford to pay $60 just to export an SQL file. It's not within my means. I've always paid for my subscription with you, and I'll get another one later, but paying $60 to recover an SQL file now is not possible for me
I'm not asking for a free subscription, just a few minutes so I can export my database, please
sly sage
I'm sorry, but we cannot help.
i just need this volume
brittle nebula
Where is $60 coming from?
sly sage
I don't even know how they could ask me that, but I had a $60 bill even though my app hardly uses any data at all and I wasn't even using the pro plan to its full extent when I was paying for it
this was normal thing
brittle nebula
It is a $45 invoice, mainly from memory.
If you pay that now you will be put back on the Pro plan.
sly sage
It is a $45 invoice, mainly from memory.
It showed me $60 last time, I don't know why
approx
like 59xx
sly sage
If you pay that now you will be put back on the Pro plan.
I just want to recover my database.
dump
I can't pay now, maybe later, or via PayPal, not Stripe
brittle nebula
We only accept payment via Stripe.
If you wait a few days, you will have to upgrade to a paid plan again. If you pay now, you will automatically be put back on the Pro plan.
sly sage
We only accept payment via Stripe.
If you wait a few days, you will have to upg...
i cant pay bcs you dont accept paypal that the problem
you cant just let me bump my database bro
brittle nebula
No, I'm sorry, but we have policies. Please pay the outstanding invoice.
sly sage
No, I'm sorry, but we have policies. Please pay the outstanding invoice.
Its not possible bcs you dont accept paypal and what the point with policies ?
brittle nebula
We do not have any plans to support PayPal at this time. Please use a credit card.