The Railway server is down, and my site isn’t working 89bd87b6-e0e3-4129-adde-e5d673bdca37

[brisk sleet]

You're going to have to give us some details about your issue.

[true briar]

Okay

The app deployed successfully but the backend api url domain is not working

[brisk sleet]

That's an application issue, not a Railway one

[true briar]

But how ?

The deployment are pass

[brisk sleet]

How what? Your backend took too long to respond.

[true briar]

Then how it’s working from 1 year ? I host this backend form around 7+ months buddy

I not make any changes to code

[brisk sleet]

You could be requesting a giant amount of data, some really inefficient blocking Postgres query, anything.

Took too long means something, took too long. What's the request you're making and what does it do.

[true briar]

Alright, I accept the issue in code.

Then why my simple another project is not running?

Let me share the project id

[brisk sleet]

I cannot do anything with a project ID.

You'll need to share logs, errors, etc

[true briar]

43652cca-e9d3-48d3-a9b3-9381ab420e51

Check this one pls this is also not working

Sometimes the api and the project works

And sometime the projects are not working in railway domains custom

[brisk sleet]

I cannot do anything with a project ID.

[true briar]

What ???? Then why are you talking to me from here? This is nonsense. What should I do now?

[brisk sleet]

You'll need to share logs, errors, etc

[true briar]

Everything is working fine logs and build are pass

[brisk sleet]

Then what's not working?

[true briar]

I don’t now man so that why I come here

If I have understand the issue I can solve it 2

[brisk sleet]

What do you see that has led you to the conclusion it isn't working. I'm not asking for the solution. I'm asking for the problem.

When you say it's "not working", what does that mean

[true briar]

Check the issue title buddy ! I deployed the repo in railway the project build are pass I selected the custom domain from default railway and when I open the url the url is not working it’s taking to long time to load

[true briar]

And after loading completed showing this

[brisk sleet]

Please, don't call me buddy.

You told me that we moved on to a different project. Are we back on the first one?

[true briar]

Okay Sir not buddy

The issue I am facing in both projects I have only two projects in railway

Both are nodejs projects with mongoose

[brisk sleet]

Great, so I'm going to give you the same response I gave you for the first one.

Took too long means something, took too long. What's the request you're making and what does it do.

[true briar]

I am Just requesting like api to give me data from mongoose database simple and it’s not giving me

The domains or url to time to load the code is simple

[brisk sleet]

Can you create a debug log to measure the time taken for that mongoose request?

Are both the MongoDB database and your API located in the same region?

[true briar]

Sir I test in local development it’s taking 0000.1s mabe the issue is in railway I don’t no what is happening

[true briar]

Yep

[brisk sleet]

Can you measure it on Railway so we can confirm that it is NOT the issue?

[true briar]

Let me share the screenshot so you can tell me where is the issue

Can I share the screenshot

In dm ?

[brisk sleet]

I don't see how this is going to help. No, you can share it here.

[true briar]

Okay

This is second project live url: https://zilink-backend-production.up.railway.app

@brisk sleet pls check

[true briar]

Check this showing pending request on frontend side. It was working previously

[brisk sleet]

Any errors on the backend?

[brisk sleet]

What URL is your frontend hitting

[true briar]

I cannot tell you here Soory

[brisk sleet]

So, it's not https://zilink-backend-production.up.railway.app/ ?

Sorry, frontend is hitting that

[true briar]

This is also private sir after that you need api endpoint i not tell you so that why

[true briar]

I share this to see the railway issue

[brisk sleet]

The the request that's timing out isn't a request to https://zilink-backend-production.up.railway.app/ ?

[true briar]

The domain not load issue

Okay than let me share the api proper

[brisk sleet]

I need the logs from the actual API...

[true briar]

https://zilink-backend-production.up.railway.app/api/v1/shorten

Frontend hit this

[brisk sleet]

That is this domain then... https://zilink-backend-production.up.railway.app/

[true briar]

Yeah but the backend domain sir

Frontend is another split project backend is split project

[true briar]

This is backend

http://zilink.co

[true briar]

This is frontend

The frontend is host in vercel split tech stack I am facing issue in railway backend custom domain

That it

The final thing is should I share everything code repository’s if we still not find the issue of railway?

[faint turret]

returns correctly and is responding. What is the issue?

[true briar]

Wow yeah it’s work on your side

[true briar]

But this is not working on my side this way ???

[brisk sleet]

-# Scroll up

[faint turret]

odd

I wonder if its a caching issue. Are you using cloudflare for DNS?

If so you can purge cache or enable development mode.

[true briar]

It’s work I think let me check on my side

It’s not caching issue

[faint turret]

Yeah looks to be on your end 😁

[true briar]

Not working on my side

I think the issue mabe in internet 🛜 from my side 😅

Kidding my internet is okay

[true briar]

I not use dns or any thing it’s simple nodejs with mongoose db backend

@faint turret can I share screen on call ?

I think you can solve the issue

[faint turret]

I'm sorry but as this is an application issue I'll leave it to the community

[true briar]

Application which one ?

Backend or frontend?

Or railway application ?

[faint turret]

Application being your project

[true briar]

Ty @brisk sleet @faint turret for help

[faint turret]

Happy to help

Good to close this?

[true briar]

I think no

Let me find and test research everything deep. I think I waste time my and your guys

[true briar]

Yeah TY