REFUND

[old scroll]

Dear [Railway Company Name / Customer Service Team],

I hope this message finds you well. I am writing to follow up on a refund request I submitted on October 13 2025, regarding an incorrect charge to my account.

As mentioned in my original message, I was mistakenly charged $111 instead of the regular $5 for my monthly railway subscription. I requested a refund of the overcharged amount ($106) but have not received any response or update. It has now been 9 days, and I would appreciate confirmation that my request is being reviewed.

Transaction Details : 9EB57469-0009

Name: [rbxroot]

Date of Charge: [October 10, 2025]

Incorrect Amount Charged: $111

Correct Subscription Fee: $5

Refund Requested: $106

I kindly ask you to look into this matter and advise on the status of my refund. If there are any issues or further information needed to process it, I’d be happy to provide them.

Thank you for your attention. I look forward to hearing from you soon.

[onyx iron]

you used more than the hobby plan

what did you expect?

you shouldve set limits lol

[old scroll]

So does it mean i cant get my refund?

[onyx iron]

nope

[old scroll]

You could've been nicer tho

I understand clearly

[onyx iron]

You could’ve used your own words and not chatgpt slop 😛

[old scroll]

Its faster twin

Than your reponse on a matter that takes 10- indifinite days lol

[valid pecan]

if you used more than $5 worth of usage, then it will cost more than $5

[old scroll]

but when the usage reached 5$ it stops deployment like the previous subscriptions that ive used, idk how its any different that it reached 111$

[gentle sluice]

it just charges based of UBB, esp without any limits set, your own /workspace/usage tells you how much youve used or an estimate

[crisp bramble]

I've been charged $1.40 about 8 times tonight and it keeps saying my card doesn't support the kind of paymnt. I can't find anywhere to reach out to their support team. It my first attempt to use their service and I regret it. I'll never try this again
I need my refund

[blissful bone]

I'm sorry but we cannot refund invoices with valid usage.

!s

[visual badger]

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