#My app is stuck in Build phase during deploy

52 messages · Page 1 of 1 (latest)

coral smelt
#

Project id > feb1b71b-30b0-4504-8fe3-076c808f4942

marsh oxideBOT
#

Project ID: feb1b71b-30b0-4504-8fe3-076c808f4942

charred wasp
#

I am having the same problem, I think they are with builds issues globally

coral smelt
#

I have 2 instances > one for dev other for prod... dev instance works fine prod is having issues

loud ravenBOT
mighty owl
#

I have the same problem. In my case, it stays at:

importing to docker ✔ 11s

coral smelt
#

yep sae here

loud ravenBOT
#

New reply sent from Help Station thread:

i get this error:"ERROR: failed to build: failed to receive status: rpc error: code = Unavailable desc = error reading from server: EOF"

You're seeing this because this thread has been automatically linked to the Help Station thread.

mighty owl
#

I canceled the deploy, I'll have to do it tomorrow when it's resolved.

charred wasp
mighty owl
#

Yes, it is global or from the us-east4 region

coral smelt
#

one diffference I can see is my dev instance is on southeast and prod is on us-east. southeast is working fine

mighty owl
#

Yes, it seems to be a problem with the region, in my case I have the production in the region down

coral smelt
#

yep

charred wasp
#

yes, I switched to EU and it is working fine

sick wedge
#

SAME!

#

what region is working?

charred wasp
#

I tried EU and it is fine, I have not try any other

sick wedge
#

nice! i just tried US west and it was working - thanks for the help y'all. pretty new to infra/deployment and probably wouldn't have thought to change regions without reading the thread 🙂

coarse epoch
#

How do you switch regions?

#

Oh nvm

#

I see it in deploys

midnight dirge
#

Yeah my builds are taking quite long as well

#

stuck on the [auth] sharing credentials for production-us-east4-xxxxxxx.railway-registry.com step

loud ravenBOT
cunning brook
#

are you guys still having the 'sharing credentials' bug? @coral smelt @charred wasp

#

@mighty owl @sick wedge @midnight dirge ^

charred wasp
#

I haven’t test it yet. I stayed in EU

midnight dirge
night tundra
feral ridge
#

for me it is stuck in deploy step for really long time, usually it's 2-3 minutes but now it's almost have an hour.

cunning brook
#

I redeployed a project of mine in us-east and I also got stuck on the [auth} ... step, reported it to the team

cunning brook
#

so we can see if it's related

loud ravenBOT
#

New reply sent from Help Station thread:

same issue, except all past builds dont work anymore as well
this is crazy

You're seeing this because this thread has been automatically linked to the Help Station thread.

sand depot
cunning brook
sand depot
#

Yep, us-east, project 429c07b1-c9d2-4967-bb17-e111674d78d4

cunning brook
#

I will also escalate this thread

#

!t

loud ravenBOT
#

New reply sent from Help Station thread:

⬆️ This thread has been escalated to the Railway team.

You're seeing this because this thread has been automatically linked to the Help Station thread.

#

New reply sent from Help Station thread:

While monitoring the stream processing logs, I observed multiple consecutive entries containing exactly the same vertex hash and timestamp values (see attached screenshot).
This behavior seems unexpected because:
The
vertex
field (
sha256:cf05ebcfad0e7cba6ec6e903dce...
) repeats identically across all records.
The timestamps are very close (milliseconds apart), but all entries appear to be processed independently rather than batched.
No meaningful variation exists in the content of each record aside from the timestamp fragment.

You're seeing this because this thread has been automatically linked to the Help Station thread.

#

New reply sent from Help Station thread:

any temp fixes during that global outage (which has not been reported for 14 hours now...)?
my whole app doesnt work right now

You're seeing this because this thread has been automatically linked to the Help Station thread.

sand depot
#

The hiccup on US-East seems to be over, my build just got through. If you were stuck on the [auth] sharing credentials step, I suggest you recheck your builds 🙂

loud ravenBOT
#

New reply sent from Help Station thread:

never mind changing region to california works BUT I'm hitting a bunch of 499, 502 errors and even if I successfully ping the server it cant do any HTTP requests on its own

You're seeing this because this thread has been automatically linked to the Help Station thread.

#

New reply sent from Help Station thread:

Hello,
ksawery29
, do you mind opening your own help thread if you didn't do so already? Yours seems to be a more serious standalone issue. Maybe ping
medim
to escalate that thread to the team.

You're seeing this because this thread has been automatically linked to the Help Station thread.

#

New reply sent from Help Station thread:

Hello all,
We are looking into the stuck / slow builder issues right now.
Sorry for the troubles and thank you for your patience.

You're seeing this because this thread has been automatically linked to the Help Station thread.

cunning brook
#

@here according to #🚨｜incidents this has been fixed
Can you guys see if your builds are passing?

loud ravenBOT
loud ravenBOT
#

New reply sent from Help Station thread:

Experiencing a (related?) issue of databases not being deployed, regardless of region.

You're seeing this because this thread has been automatically linked to the Help Station thread.