Is there any way to not use metal for my deployment? its leading to huge slowdowns and has broken my app in production. I need to resolve this asap. is there any way at all to go back to US Oregon?
#Any way to not use metal?
nova barn
teal pythonBOT
nova barn
019d11e1-619b-49aa-9f60-379506b03485
cerulean arrow
hobby users now deploy exclusively to metal, we have found any slowdowns can be attributed to using the public network to connect to the database or inefficient code paths.
nova barn
Theres only a flask API in my project. my DB is a supabase instance
my app just has one endpoint which generates an embedding and calls a supabase RPC function. was ~6-8s response times before which im fine with but thats jumped to me having to increase my RAM/CPU limits as well as 25s response times now
cerulean arrow
what region is your supabase database in
nova barn
West US (north california)
cerulean arrow
what region is your app deployed into?
nova barn
cerulean arrow
then you have them both in the same zone
nova barn
yeah so if anything metal should be faster than orgeon
cerulean arrow
yep it has newer CPUs
nova barn
yeah so im not understanding how my RAM/CPU usage almost increase by 2x and my response times 3x
i was running 4gb ram and 4vcpu before and it was all fine but after metal i get out of memory issues. after increasing both to 8/8 my vcpu usage is 7 during the request
cerulean arrow
perhaps the new CPUs don't perform well for your specific task?
nova barn
yeah it just sucks because now ill most likely have to switch over to a new cloud provider. huge fan of railway but i figured we wouldve had some email warning or something instead of just waking up monday to find out my app was broken all weekend and also that there is nothing i can do about it except pay more money to go back to the old server
cerulean arrow
paying more money wouldn't help long term, pro users will eventually be moved to metal too, the end goal being for Railway to leave GCP.
sorry that this didn't work out for you!
nova barn
some interesting customer support. theres numerous people complaining so clearly theres some underlying issues. all this without warning too. lol
cerulean arrow
I'm really not sure what we can do about this unfortunately, we have actively been working on moving off of GCP
coral parcel
i am having the same issue, my postgres db on railway can only be set in oregon, but my app deployment ar restricted to metal which are in the west causing huge slowdowns and connection timeouts
hollow harnessBOT
New reply sent from Help Station thread:
We also have found slower requests with services running on metal and db’s not running on metal. Also, how and why was this forceful deployment not communicated?
You're seeing this because this thread has been automatically linked to the Help Station thread.
hasty monolith
I'm also seeing a noticeable slowdown (increase of +- 100ms per request on the private network)
If the aim is to move entirely off GCP, is there a timeline of when services with volumes will be moved across as well?
hollow harnessBOT
New reply sent from Help Station thread:
I'm also seeing a noticeable slowdown!it’s not possible to change the region, then why do you offer other options? Why mislead users who genuinely appreciate your service and are paying for it? This feels unfair to those of us who rely on Railway for our projects and want the best experience possible.
You're seeing this because this thread has been automatically linked to the Help Station thread.
cerulean arrow
The slowdowns are generally caused by using the public network to communicate with the database.
coral parcel
I am using the private network and everything was perfect before switching to metal
cerulean arrow
The slowdowns are generally caused by using the public network to communicate wi...
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!s