#Logs not appearing in the online UI

15 messages · Page 1 of 1 (latest)

frail whale
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New logs for my backend service have not appearing in the UI for the past 15 minutes. The service is up and responding to requests, but I can't see the logs. The postgres logs of the db connected to the service are appearing, so I'm confiden they aren't jut being filtered. Is there an issue with logs?

sacred lilyBOT
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Project ID: c94fbd35-57cf-4c83-a198-8c8d40bd5a3f

frail whale
little bane
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im seeing logs from this minute, where are you not seeing the logs?

frail whale
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From the "logs" tab on the top right, next to observability and settings. Can you confirm you're seeing logs from the backend service and not postgres?

little bane
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i opened the deploy logs on the service

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but i can also see the logs in the logs tab just fine

frail whale
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This is what I see on my system. I confirmed with another user with a different account and they see the same

little bane
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are you perhaps looking at the wrong environment?

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i was looking at production

frail whale
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Ah, production has been fine. But I'm currently hitting endpoints in main and that's where I'm seeing the lack of logs despite the service otherwise working

little bane
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thanks for clarifying

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looks like you are on the very old legacy runtime, can you switch that to v2?

frail whale
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Looks like logs are up now, thanks!

little bane
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awesome