Railway

[rapid pasture]

Project ID: b81fc524-4ecb-482d-9fca-0df60d63e12e

[desert hemlock]

b81fc524-4ecb-482d-9fca-0df60d63e12e

[vocal gazelle]

please just go ahead and ask your question

[desert hemlock]

I found this issued

[vocal gazelle]

Looks like you’ve exceeded your usage limit

[desert hemlock]

However, my project ran normally, right?

[desert hemlock]

I have paid 1.97$ already but my project still pause

[heavy folio]

please read this docs section - https://docs.railway.app/reference/pricing/faqs#my-services-were-stopped-what-do-i-do

[desert hemlock]

Good morning @heavy folio,
can i ask you a question ?

[heavy folio]

yes you can

[desert hemlock]

Example:
I have used this plan for 5$/month
before i sub this plan i have topup 10$ but now i don't my money in the billing

@heavy folio when i have checked the usage i saw like this, can you help explain me about this case ?

[heavy folio]

because you used those credits to pay for the plan, it's a monthly subscription

it's not a flat $5 fee, did you think it was?

[desert hemlock]

nah, i mean like 5$ for plan can deploy only 1 server or what

currently i have deployed 6 server in a project

[heavy folio]

there are no limits to how many services or projects

[desert hemlock]

so if i have pay 5$ to sub the hobby plan is mean i can do anything in a month but have limit right ?

[heavy folio]

the only limit in terms of spend would be the amount of credits you load

[desert hemlock]

@heavy folio last night i saw the railway gave me a bill for pay 1.97$ after pay already why the project still pause ?

[heavy folio]

you need to pay more than that to be on the Hobby plan

[desert hemlock]

really sorry i dontunstand too much 🙏🏻

[heavy folio]

please stop pinging - #🛂｜readme #5

[desert hemlock]

so hard to understand the Plan is 5$ per month but I have spend 10$ to the plan now need to pay more 😐

[heavy folio]

you spent $10 and then you used $10, again it's $5 for the subscription itself, you pay additionally for usage

[desert hemlock]

if i used Pro Plan so i need to spend 20$ for subscription and 20$ for usage right ?

[heavy folio]

no, $20 for the seat and then whatever else your resources cost you

[desert hemlock]

finally i understand 🥲🙏🏻
ex: if i have subscription 20$ pro plan is mean i have 20$ for usage but when i used it out limit so i need to pay more right?

[heavy folio]

the pro plan does not give you $20 dollars for resources

[desert hemlock]

ohh i see

[heavy folio]

you loaded $10 in credits, and then you spent $10 in credits, and never loaded more credits before you ran out.

there is no need to over / under think this.

i would recommend not doing the pre-paid plan this time, otherwise you may forget to keep loading credits every month

[desert hemlock]

so what can i do sir ?

[heavy folio]

sign back up for the hobby plan, not the pre-paid hobby plan

[desert hemlock]

can you help guild me ?
i dont know what should i do right now 🙏🏻

[heavy folio]

click the button