#Memory for unusually high and reduced automatically for MongoDB instance.

12 messages · Page 1 of 1 (latest)

narrow loom
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Was charged a lot for this test deployment. No traffic nothing. Don't know the cause I think some issue on Railway end. Can you please check.

Project-ID : 63d5687d-bbf1-48d2-ac94-4e9888322afc

strange basaltBOT
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Project ID: 63d5687d-bbf1-48d2-ac94-4e9888322afc

narrow loom
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Also I have 2 accounts on Railway as part of 2 companies, I couldn't link second account with this discord as it is already linked to the first one.

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that line shows as railway up. After which the memory usage is reduced.

narrow loom
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@dense flare any help on how to get priority support for the pro plan users?

dense flare
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yeah looks like you where charged 5x what you normally pay

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this was for sure a bug, and I'm fairly sure its since been fixed (wont happen again)
would you be okay with being compensated in credits for the memory usage you where charged for last cycle?

dense flare
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looks like angelo has answered you in your help station thread, in the future please dont create duplicate posts please, makes it hard to keep track of things.

old narwhalBOT
dense flare
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no worries!

narrow loom
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What was the issue btw? and can I check if the previous month is effected as well?