Plane setup fails | Railway | Page 1

cunning fox Jun 4, 2024, 10:27 PM

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When I submit the registration form I get this error

blazing deltaBOT Jun 4, 2024, 10:27 PM

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Project ID: N/A

cunning fox Jun 4, 2024, 10:27 PM

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N/A

ocean lodge Jun 4, 2024, 10:31 PM

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have you redeployed all services after adding your custom domain?

cunning fox Jun 4, 2024, 10:31 PM

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Yes

ocean lodge Jun 4, 2024, 10:34 PM

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please make sure you have done that and then cleared your browser cache, and that you have cookies enabled

cunning fox Jun 4, 2024, 11:25 PM

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ocean lodge please make sure you have done that and then cleared your browser cache, and tha...

I did all that

ocean lodge Jun 4, 2024, 11:26 PM

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make sure you have cookies enabled

cunning fox Jun 4, 2024, 11:42 PM

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I have cookies enabled

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Any other idea?

ocean lodge Jun 4, 2024, 11:51 PM

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are you getting this error when in god-mode?

cunning fox Jun 5, 2024, 12:13 AM

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Yes

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I just follow the onboarding

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In the url it shows god mode

ocean lodge Jun 5, 2024, 12:14 AM

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i had just deployed a new plane template 10 minutes ago and was able to go through the setup without issues, this is going to be an issue with your browser, please try a different browser

cunning fox Jun 5, 2024, 12:57 AM

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I'm using browser and shields disabled

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I just tried chrome and had the same error

ocean lodge Jun 5, 2024, 12:57 AM

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im on chrome without any issues

cunning fox Jun 5, 2024, 12:57 AM

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Which browser would you like me to try?

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Look

ocean lodge Jun 5, 2024, 12:58 AM

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i asked the template creator vin to try, he didnt have any issues and he was on firefox

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what railway service did you set your custom domain on

cunning fox Jun 5, 2024, 12:59 AM

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ocean lodge i asked the template creator vin to try, he didnt have any issues and he was on ...

That's weird why I have this issue

ocean lodge Jun 5, 2024, 12:59 AM

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its safe to say this isnt an issue with the template

cunning fox Jun 5, 2024, 12:59 AM

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ocean lodge what railway service did you set your custom domain on

What do you mean what service? I'm using cloudflare, with proxy disabled

ocean lodge Jun 5, 2024, 1:00 AM

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the railway service

cunning fox Jun 5, 2024, 1:00 AM

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I don't understand the question

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what railway service

ocean lodge Jun 5, 2024, 1:00 AM

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what railway service did you set your custom domain on

cunning fox Jun 5, 2024, 1:00 AM

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You mean what tier I'm on?

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I'm on Pro

ocean lodge Jun 5, 2024, 1:01 AM

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im sorry but thats not what i had asked

cunning fox Jun 5, 2024, 1:01 AM

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That's why I'm asking to please clarify

ocean lodge Jun 5, 2024, 1:03 AM

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a railway service: the rounded rectangle things that show up in a project
a railway project: the rounded rectangle things that show up on your dashboard
the dashboard: https://railway.app/dashboard

cunning fox Jun 5, 2024, 1:07 AM

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so you mean what images are installed in my project

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The ones that was by default in the template

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I changed nothing

ocean lodge Jun 5, 2024, 1:09 AM

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those rounded rectangles in this screenshot are called services

cunning fox Jun 5, 2024, 1:10 AM

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Ah ok and how do I know?

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It doesn't say so

ocean lodge Jun 5, 2024, 1:10 AM

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cunning fox Yes

im unsure as to why you would answer yes to this when you previously wernt aware of what a service was

ocean lodge Jun 5, 2024, 1:11 AM

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cunning fox Ah ok and how do I know?

what else could they be referred to as? images would be the wrong term here

cunning fox Jun 5, 2024, 1:03 PM

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ocean lodge im unsure as to why you would answer yes to this when you previously wernt aware...

I responded yes to redeploying. I tought only plane service has to be redeployed

cunning fox Jun 5, 2024, 1:03 PM

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ocean lodge what else could they be referred to as? images would be the wrong term here

As a UX designer: there should be a title that says "Services"

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I'm not a dev guy

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So for me it could be image, app, service, boxes

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As long as you don't specify what they are I'm free to call it what I want

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You think that everyone should know what service is just because?

ocean lodge Jun 5, 2024, 2:35 PM

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most can infer what a service is with the context of the conversation

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either way, you need to redeploy everything other than the postgres, redis, bucket, and console services

#Plane setup fails