#Project Transfer not possible even though on Hobby plan

32 messages · Page 1 of 1 (latest)

stuck quartz
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Our developer created a personal / free account (with his GitHub account) and moved our database to Railway. For billing purposes we created a paid business account and want to transfer our project there. Our business account has already paid for the hobby plan, but the transfer is still not possible.

grim moatBOT
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Project ID: 67b87d30-5a04-4dbe-884b-731cf1b4167c

stuck quartz
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67b87d30-5a04-4dbe-884b-731cf1b4167c

kindred siren
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please tell me to plan types for the two accounts you want to transfer between.

stuck quartz
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Business account: Hobby
Personal / Dev account (with database): Free

kindred siren
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Okay so generally businesses would need to be on the Pro plan, and Railway doesn't have a free plan so that would need to be hobby just to do the transfer as far as im aware

stuck quartz
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Tbh the business plan is absolutely overkill for our little web app and the reason we switched from planetscale since the pricing update. We are just looking for a simple and fair priced mysql solution.

The developer account is in the free trial which is why we wanted to transfer it to a paid plan with an account in our name.

It would not make any sense to put the dev account into a paid plan since it will be deactivated after the transfer

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Thanks for the quick answer btw

kindred siren
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32 vcpu and 32gb of ram is overkill for even a lot of enterprise apps, but thats not the driving factor behind upgrading to Pro, as the name suggests, the hobby plan should only be used for hobby projects, not business projects.

If you still can't transfer after upgrading the trial let me know and then i will get the team involved.

stuck quartz
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If that’s the case we might as well just stay with planetscale

kindred siren
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do you have a hobby project?

stuck quartz
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What do you mean?

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Well if you want to know we are a small event organizing team, we are not a 20 employee business, we have to look at our expenses

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But if railway does not offer something that fits our needs this is ok and we will continue looking

kindred siren
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that wouldnt be a hobby workload, thats for sure something you want to be on pro for

stuck quartz
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Why?

kindred siren
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because its not a hobby

stuck quartz
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Since you are not from the company i don't see the point in arguing with you

kindred siren
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theres no arguments here, im simply stating what the plans are for

stuck quartz
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Where does it say "only for hobbyists"?

kindred siren
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i mean... its named hobby...

stuck quartz
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yeah cause it fits for most (and marketing)

kindred siren
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im sorry but that interpretation would be incorrect

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please correct me if im wrong, but your project doesnt seem like it would fit into that description in the slightest?

stuck quartz
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I am a student so i wouldn't call myself professional dev

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Also with 10h / month I think sideproject is not that far

kindred siren
stuck quartz
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I get where you are coming from, but i wanted to show that it is not black and white

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It doesn't matter anymore i solved it anyways

kindred siren
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happy to hear that

chrome gazelle
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How did you solve the problem? I'm having a similar issue. I'm on the hobby plan, trying to transfer project ownership to my partner who is on the pro plan.