Missing region setting in new UI | Railway | Page 1

summer mortar Jan 29, 2024, 1:51 AM

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Usually i can find it in container settings page, now it's gone

hallow tendonBOT Jan 29, 2024, 1:51 AM

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Project ID: 346834d1-1cfe-4b9e-a3dc-0b9ff90771c4

edgy daggerBOT Jan 29, 2024, 1:51 AM

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To help others find answers, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution

flint aurora Jan 29, 2024, 1:52 AM

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Check the Deploy area

summer mortar Jan 29, 2024, 1:52 AM

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346834d1-1cfe-4b9e-a3dc-0b9ff90771c4

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cannot find it either

flint aurora Jan 29, 2024, 1:54 AM

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Oh that's interesting

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what plan is this service on?

final hare Jan 29, 2024, 1:55 AM

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summer mortar Jan 29, 2024, 1:55 AM

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haha

final hare Jan 29, 2024, 1:55 AM

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hobby plan here

summer mortar Jan 29, 2024, 1:55 AM

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we're on Pro Plan

flint aurora Jan 29, 2024, 1:55 AM

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final hare

same for me

summer mortar Jan 29, 2024, 1:55 AM

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okay, so what should i do 😅

rapid hollowBOT Jan 29, 2024, 1:56 AM

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Thread has been flagged to Railway team by @flint aurora.

flint aurora Jan 29, 2024, 1:57 AM

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summer mortar okay, so what should i do 😅

I flagged your issue to the team, just hang tight, they'll go take a look once they're available

summer mortar Jan 29, 2024, 1:57 AM

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alright thanks

granite ginkgo Jan 29, 2024, 2:25 AM

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Hello

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I need some help reproducing this issue

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can you guys send wider screen shots

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Tip you can type in reg to just display the region part

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@summer mortar @final hare

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can you still reproduce?

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For me it always appears

summer mortar Jan 29, 2024, 2:36 AM

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mint jacinth Jan 29, 2024, 2:37 AM

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I'm on currently on the same workspace as @summer mortar and is having the same issue. The Region section is also gone when i try to find it on my private workspace

green granite Jan 29, 2024, 3:01 AM

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can you clear the web cache for railway.app?

granite ginkgo Jan 29, 2024, 3:11 AM

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summer mortar

Thanks This is a new one. Please do clear the site data for Railway.app

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I don't have a lot I can do on my end to investigate this further. Are there any errors in the console? There is no reason the button should be gone.

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If anyone else runs into this issue, please comment a project ID on this thread

mint jacinth Jan 29, 2024, 3:29 AM

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Clearing web cache doesn't seem to fix it for me, here are the console errors

granite ginkgo Jan 29, 2024, 3:48 AM

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Well I will ticket this for the team

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Do you want your region changed in the meantime?

misty smeltBOT Jan 29, 2024, 3:50 AM

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Issue PRO-1787 created.

PRO-1787 - The regions button disappeared for a team

The team in the linked discord thread had the region selector disappear from the UI. There are some errors in the console that look like it could be something related. I can't reproduce in the admin view. Project link: https://railway.app/project/346834d1-1cfe-4b9e-a3dc-0b9ff90771c4/service/360d067d-4382-41c6-96d5-702d7cc3f45c/settings

Status

Triage

unreal totem Jan 29, 2024, 5:23 AM

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Weird, for me it's appearing. Pro plan user

green granite Jan 29, 2024, 5:23 AM

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interesting, pro workspace, but same for a hobby workspace

unreal totem Jan 29, 2024, 5:26 AM

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interesting bug, im down for any testing

green granite Jan 29, 2024, 5:28 AM

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only thing i can think of is that i had the feature flag enabled for this new ui before it went into ga

unreal totem Jan 29, 2024, 5:29 AM

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i had it but I disabled the feature flag, might be a case

green granite Jan 29, 2024, 5:29 AM

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disabled the flag before it went into ga?

unreal totem Jan 29, 2024, 5:30 AM

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yep, a lot of bugs before GA

green granite Jan 29, 2024, 5:30 AM

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bug after ga lol

vital otter Jan 29, 2024, 5:36 AM

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I think this might be because regions is still a beta feature.

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@summer mortar @mint jacinth could you cmd + k and join priority boarding?

green granite Jan 29, 2024, 5:36 AM

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well thats interesting

vital otter Jan 29, 2024, 5:36 AM

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green granite well thats interesting

More context?

green granite Jan 29, 2024, 5:36 AM

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bingo

green granite Jan 29, 2024, 5:37 AM

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vital otter More context?

i wasn’t on beta kekw

vital otter Jan 29, 2024, 5:37 AM

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Apologies for this. We're trying to do away with PB and switch to feature flags but the confusion still exists with features that were in beta before we added feature flags. mildpanic

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@green granite feel free to tag me if this doesn't solve the issue for them.

granite ginkgo Jan 29, 2024, 5:41 AM

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vital otter I think this might be because regions is still a beta feature.

Thank you so much for your help. I should have known this was a PB issue.

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I will delete the ticket

vital otter Jan 29, 2024, 5:43 AM

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Let them confirm it fixes it first, please!

mint jacinth Jan 29, 2024, 7:05 AM

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Oh! it works after joining priority boarding, Thanks a lot Guys!

edgy daggerBOT Jan 29, 2024, 7:06 AM

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Thank you for marking this question as solved!

Learn more

https://answeroverflow.com

summer mortar Jan 29, 2024, 9:02 AM

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thanks a lot guys

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anyway, OOT, I'm just curious, how do two containers connect on private network while in different region? i assume Railway use VPN, no?

#Missing region setting in new UI