Query regarding refund

[versed lotus]

Do we get refund for hobby plan on railway?

[reef trench]

Project ID: N/A

[grave spear]

I've never heard of anyone that has ever gotten a refund ever

but if you feel you're entitled to one then it'd be best to contact [email protected]

[foggy fable]

Actually, a lot of ppl receive refunds, regarding bugs they had which increased costs, wrong billing, and all that.
But yeah, u can email [email protected] and wait for a response, u can also describe more why are you issuing a refund here and maybe a team member will answer you.

[versed lotus]

there is no one from team here who can assist?

wonder why i have been redirected for help from their website if the answer is no

[grave spear]

Never seen that happen to someone personally but good to know

[grave spear]

there are, but for billing related enquiries it's best to email [email protected] ( from the email you use on railway )

[foggy fable]

No one said the answer is no yet. U just have to email them and be more descriptive. You are making it harder than it is.

[versed lotus]

Hello?

can you tone yourself down a bit?

am paying for the service there should be an option on website instead. Rather than mailing and all. Like we have for amaon prime

[versed lotus]

Thanks

[wide pulsar]

cloud compute is not something you can "return" like you do on amazon prime, so we only issue refunds for good reasons

[minor basalt]

Like this?

Support -> Request a refund.