App suddenly goes offline and need to Redeploy each 5hours | Railway | Page 1

low vine Dec 1, 2023, 7:17 PM

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I am running a bot that I deployed in the FREE PLAN of Railway.
But every 6 hours the server is down and stops to work. So I need to login, and manually ''redeploy''. After the redeploy starts to be listening and active again. But when I do not have activity for more than 5 or 6 hours seems to go offline and stop working.

Project-id: f462ad09-2515-479a-ab61-de5333ad9388
Service-id: d261cbc1-bd45-42c9-9336-6aa6591c8295

bold ivyBOT Dec 1, 2023, 7:17 PM

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Project ID: f462ad09-2515-479a-ab61-de5333ad9388,d261cbc1-bd45-42c9-9336-6aa6591c8295

copper galeBOT Dec 1, 2023, 7:17 PM

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To help others find answers, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution

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To help others find answers, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution

echo sun Dec 1, 2023, 7:19 PM

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mind sharing your metrics for your bot?

low vine Dec 1, 2023, 8:57 PM

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What metrics?

kindred rover Dec 1, 2023, 8:57 PM

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We just had an incident today, I hope that isn't related but it might have been. It should be resolved now.
Also please play around with your restart settings for your service. It is possible we are stopping it after it errors out.

low vine Dec 1, 2023, 8:59 PM

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It does not throw errors when stops. And this has been happening from 2 weeks. Just now decided ask here

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I was wondering if it is related to my Free Plan?

echo sun Dec 1, 2023, 8:59 PM

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low vine What metrics?

The resources your app uses

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I suspect you might be, over time, approaching the limit
causing railway to shut your app down

tropic vigil Dec 1, 2023, 9:00 PM

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could be an out of memory error

echo sun Dec 1, 2023, 9:00 PM

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meaning you have to redeploy

low vine Dec 1, 2023, 9:00 PM

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It is like the server goes down because the lack of usage each 5 hours

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When there is activity the server works fine and I do not need to manually redeploy

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It has a timer off or something like that as default?

echo sun Dec 1, 2023, 9:02 PM

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App sleeping is a thing on railway but it's unlikely that it would be effecting your app here
app sleeping puts your app in sleep mode after 10 minutes of no inbound requests
since you're hosting a discord bot, discord would keep pinging your app to ensure connectivity, meaning your app couldn't go into sleep mode

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mind sharing your app's metrics?

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you can get it by going to your project, then service, and then clicking on the Metrics tab

kindred rover Dec 1, 2023, 9:04 PM

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low vine It has a timer off or something like that as default?

Just app sleeping, but that' not on by default, you can find it in the service settings

low vine Dec 1, 2023, 9:12 PM

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Let me send screenshot Of the metrics of the app in GitHub

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There is no other option than a screenshot

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Are those the metrics you needed?

echo sun Dec 1, 2023, 9:15 PM

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My guess was not correct 🤔

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try going to settings and make sure App Sleeping is disabled

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if it already is then I have no idea

low vine Dec 1, 2023, 9:17 PM

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Yes that is disabled

kindred rover Dec 1, 2023, 9:19 PM

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restart always @tropic vigil ?

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I honestly don't know

tropic vigil Dec 1, 2023, 9:19 PM

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Thomas would it be safe to say these issues are unrelated to today's incidents

low vine Dec 1, 2023, 9:21 PM

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Any other clue?

tropic vigil Dec 1, 2023, 9:24 PM

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I like what fragly said, maybe you aren't replying to telegram's pings or keep alive messages? I have personally ran a telegram bot on railway for nearly a year straight without touching the deployment and have not had issues

low vine Dec 1, 2023, 9:28 PM

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Ok I will check and tell you here

#App suddenly goes offline and need to Redeploy each 5hours