#Database suddenly timing out (pro plan)

7 messages · Page 1 of 1 (latest)

woven viper
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My database on one of my projects became unresponsive today. I can't connect to it on any app, cron jobs return a 504 error, and I can't view the data in the Railway GUI.

It doesn't look like the metrics are going over the pro plan limits. How do I get it back online?

errant crowBOT
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Project ID: da21a4dd-148a-4de3-bf8f-b2465f0dc979

woven viper
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Project ID: da21a4dd-148a-4de3-bf8f-b2465f0dc979

woven viper
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Am I misreading my metrics? I don't understand why it's not responding. It must be at the Railway level because I can't even use the on-site GUI to view my data.

analog path
woven viper
little marsh
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We've conducted a full post mortem on the platform side here. Posted it at #🚨|incidents message

Once again, apologies for this and we're available if you've got any questions!