Change invoicing details | Railway | Page 1

vapid parrot Oct 12, 2023, 3:20 PM

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We are trying to test out Railway. To claim the account we have paid the $5 initial subscription fee, but the invoice that we need has incomplete data, making it invalid for us. Could someone help us with the invoicing/billing?

verbal crestBOT Oct 12, 2023, 3:20 PM

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Project ID: N/A

frigid bearBOT Oct 12, 2023, 3:20 PM

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To help others find answers, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution

full matrix Oct 12, 2023, 3:21 PM

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For billing related inquiries you should email [email protected]

north kettle Oct 12, 2023, 3:21 PM

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^ correct
but also, what is missing from the invoice?

vapid parrot Oct 12, 2023, 3:22 PM

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The business name and the tax ID do not show up

vapid parrot Oct 12, 2023, 3:22 PM

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full matrix For billing related inquiries you should email `[email protected]`

Thanks, I'll do that!

full matrix Oct 12, 2023, 3:22 PM

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no problem thumb_up_emoji

north kettle Oct 12, 2023, 3:22 PM

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i dont think railway is required to put those on the invoice?

vapid parrot Oct 12, 2023, 3:23 PM

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Maybe not, but we require those to register it as an expense at out company

north kettle Oct 12, 2023, 3:24 PM

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okay, yeah just shoot them an email

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id say you would probably get a response by wednesday at the latest

full fog Oct 12, 2023, 3:36 PM

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The team will likely ask you to join the pro plan rather than the hobby plan as you are a company

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just a heads up

#Change invoicing details