I'm unable to purchase the hobby subscription; I'm getting this message: This invoice can no longer be paid through Stripe. Please contact Railway ([email protected]), who will coordinate an alternative payment method for this invoice or issue a new one.
Thank you for your time, and have a great day!
#Error purchasing the hobby subscription
glossy ridge
honest deltaBOT
sturdy dockBOT
glossy ridge
N/A
proud leaf
have you emailed that email
glossy ridge
Yes
proud leaf
okay then please wait for a reply as this is community help and we can't really do anything about billing issues
glossy ridge
okay then please wait for a reply as this is community help and we can't really ...
Okey ,thx
glossy ridge
Hey ?
proud leaf
did you email [email protected]?
glossy ridge
did you email [email protected]?
Yes
proud leaf
okay please wait for a reply
glossy ridge
okay please wait for a reply
I wrote to the email. And they replied that I should contact them here.
glossy ridge
I'm going to try contacting them by email again.
proud leaf
read the message, slowly
glossy ridge
read the message, slowly
Yes, I read it. I know I have to wait, but I wrote the email in Spanish, and I saw that they don't have support in this language. I'm going to resend it again, but in English. I apologize for explaining myself poorly
proud leaf
glossy ridge
Yes, I know it's an automated response, but I saw that the support for this email is in English, and I wrote it in Spanish. That's why I will resend it.
proud leaf
im pretty sure the team knows how to use google translate 🤣
glossy ridge
im pretty sure the team knows how to use google translate 🤣
Just in case, I'll resend it in English hahaha
proud leaf
well discord is generally english too
glossy ridge
I forwarded the message in English, let's see if we get lucky
proud leaf
get lucky?
glossy ridge
Yes, if I'm lucky enough to solve my problem
proud leaf
im sure they will, you might need to contact your bank or something though
glossy ridge
Okey , thx have a nice day