Instances still running | Railway | Page 1

steady lark Jul 30, 2023, 10:08 AM

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Hello everyone,

I'm reaching out for some help with a couple of issues I've been experiencing on the Railway platform.

First off, I've noticed that two instances of my environment are still running, even though I've deleted all my deployments. I thought maybe deleting all my projects might solve the issue, but it hasn't. The instances are still up and running.

Interestingly, these issues seem to be related to some deployment and building problems I had yesterday. Despite some initial crashes during deployment, it seems some instances have managed to run and continue doing so.

To add to the mix, I subscribed to a Teams membership yesterday and moved my project there. I thought maybe this new subscription could be causing the environment issues, so I decided to delete the team. However, not only did this not solve the problem, but I also lost my Teams membership in the process.

When I created a new team, I realized my membership didn't come back with it, which is a big problem for me.

So, I'm hoping someone here could offer some guidance. Why might the instances still be running, even though all deployments and projects have been deleted? How can I shut them down? And is there a way to get my Teams membership back after deleting the team?

Any help would be greatly appreciated!

sick dawnBOT Jul 30, 2023, 10:08 AM

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Project ID: N/A

gleaming wolfBOT Jul 30, 2023, 10:08 AM

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To help others find answers, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution

steady lark Jul 30, 2023, 10:11 AM

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I don't have a project id, as i deleted it

tardy hull Jul 30, 2023, 11:11 AM

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Sounds like a phantom deployment

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You'll have to wait until tomorrow when the team's back in office, and they'll delete it for you

torn siren Jul 30, 2023, 7:50 PM

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phantom deploy ^

sick dawnBOT Jul 30, 2023, 7:50 PM

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Flagging this thread. A team member will be with you shortly.

torpid valley Jul 31, 2023, 4:15 AM

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Having the same issue, arose yesterday as well. Deployed an instance and then a minute or so after it successfully built, it started up again. My Deploy Logs did not reflect this, only noticed from some notifications I had set up separately.

Attempted instance restart, rollback to previous instance, as well a fresh deployment but none were able to remove the phantom deployment.

project id: 0dc997ed-7908-49ff-89e4-b9c9797db190

exotic grotto Jul 31, 2023, 4:16 AM

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torpid valley Having the same issue, arose yesterday as well. Deployed an instance and then a ...

please open your own thread

dapper lodge Jul 31, 2023, 5:51 AM

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steady lark I don't have a project id, as i deleted it

We'd need the projectID to look into it sadly

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Can't really track it otherwise :S

foggy wedge Jul 31, 2023, 6:58 AM

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steady lark Hello everyone, I'm reaching out for some help with a couple of issues I've bee...

Hi! I've removed the two deployments that were still running. Could you let us know here if you run into this again?
re: your teams membership, we responded over email 🙂

native haven Jul 31, 2023, 7:18 AM

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foggy wedge Hi! I've removed the two deployments that were still running. Could you let us k...

hey my other thread was closed and marked as solved (as it was solved before), but now i'm experiencing the same issue again. do you guys need me to create another thread or can i provide my project id for you guys to check if there are other running deployments?

exotic grotto Jul 31, 2023, 7:23 AM

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native haven hey my other thread was closed and marked as solved (as it was solved before), b...

what makes you think there's still a phantom container running?

native haven Jul 31, 2023, 7:24 AM

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the issue solved itself around an hour ago, and then with my most recent deployment (from railway cli - now removed) the cron job code was removed for me to test locally, yet it is still running 😦

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like, the code to run the cron job was removed from my deployments yet it is still running

#Instances still running