#Account banned: multiple accounts

14 messages · Page 1 of 1 (latest)

raw aurora
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My account has been banned. It said that the reason is "Multiple accounts" .

I don't know why this happened since I have only one account, which is the account used to deploy my Open API. So I feel that I have not violated the Terms of Service and Fair Use policy.

I have submitted the ban appeal form and still waiting for the response.

https://github.com/fityannugroho/idn-area/discussions/57

GitHub
My Railway account has been banned · fityannugroho idn-area · Discu...

Dear all idn-area users! I apologize for having to inform you that idn-area API is not available from today. This happened because my Railway account has been banned. I don't know why this happ...

wooden stormBOT
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To help others find answers, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution

astral currentBOT
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Project ID: 3380be57-899c-4fa1-8a57-1724b9780dd7

raw aurora
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3380be57-899c-4fa1-8a57-1724b9780dd7

lofty spire
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#🛂｜readme #6
this is community support, we cant do anything about your ban, you will have to wait for an answer from the team via email

raw aurora
lofty spire
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week max

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pro tip, dont use a vpn

raw aurora
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Okay, I will wait for that. Thanks for your response

lofty spire
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@raw aurora
I was told you where unbanned!

raw aurora
raw aurora
lofty spire
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no problem, but yeah stay off the vpn for now

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railway detects two or more separate accounts in use with the same IP (using the same VPN service) and then the accounts get falsely banned for multiaccounting, this type of fraud detection is going to be removed when the new hobby plan roles out