#SSL certificate to custom subdomain error

19 messages · Page 1 of 1 (latest)

weary dune
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The domain has a proper SSL certificate, the subdomain too, but as long as I link my railway app to the custom subdomain, the SSL disappear.

I tried many configuration from the domain-owning platform side, but it seems the issue comes from railway. How long does it take to propagate a SSL when linking a new custom domain ?

odd reefBOT
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Project ID: 9cb12826-e981-4783-98e6-6156ba8e7dad

weary dune
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9cb12826-e981-4783-98e6-6156ba8e7dad

cosmic oyster
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docs say up to 72 hours, but I've never seen it take that long

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it's likely just a configuration mistake in the DNS, could you send me some screenshots? railway domains modal, your DNS settings for your domain, etc

weary dune
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I went to private messages to send you screenshots

cosmic oyster
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let's not do that

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send the images here please
#🛂|readme says to not dm without permission

wind linden
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I just had a look at that domain - it looks like our initial issue attempts timed out (we try within a 6h window from creation, and then back off). I've manually triggered a retry.

What's the TTL you've set on the DNS record?

weary dune
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1h

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Thank you for the retry

wind linden
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we'll increase the initial retry window - we plan on exposing those cert settings and the retry ability in the settings pane soon

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I think* the cert should be issued now - you may need to restart the browser incase there are cached TLS session keys

weary dune
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Perfect !

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Thank you very much for your reactivity !

ebon monolith
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It looks like I'm dealing with the same issue, is there a way to fork this thread for project: 1e5c78d0-ee30-4637-a2bd-3a1a5fde1c65

wind linden
ebon monolith
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Thanks

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Yes, it looks like its properly provisioned now