APP is down & won’t restart | Railway | Page 1

lapis torrent Oct 27, 2022, 3:32 PM

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My app is down & when I try to restart it responds, problem processing request

lapis torrent Oct 27, 2022, 4:03 PM

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Hello

lapis torrent Oct 27, 2022, 4:31 PM

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@ocean dove Could I get some help please

wanton badger Oct 27, 2022, 4:43 PM

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Please don't ping the team. You haven't provided any information for anyone to help you debug your issue.

lapis torrent Oct 27, 2022, 4:46 PM

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wanton badger Please don't ping the team. You haven't provided any information for anyone to h...

What information do you need? & sorry I just saw others get a response & I hadn't.

wanton badger Oct 27, 2022, 4:50 PM

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This is a large server, lots of help channels going at once. To debug I'll need your debug logs + build logs, any error messages you're facing, and your project ID

lapis torrent Oct 27, 2022, 5:00 PM

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Screen_Shot_2022-10-27_at_12.00.21_PM.png

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Screen_Shot_2022-10-27_at_12.01.16_PM.png

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It removed the project & just logged me out lol

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super slow

wanton badger Oct 27, 2022, 5:05 PM

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Looks like it's deploying fine. What error message is shown when you try to visit your project's webpage?

lapis torrent Oct 27, 2022, 5:05 PM

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Screen_Shot_2022-10-27_at_12.05.44_PM.png

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It's not deployed at all

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It went down at 1:30 am

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I tried to restart it to no avail

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Got the message

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problem processing request

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Screen_Shot_2022-10-27_at_12.06.50_PM.png

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I did not remove it

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Screen_Shot_2022-10-27_at_12.07.18_PM.png

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7a71dbdd-b729-4f5a-8578-75b3f170decf

wanton badger Oct 27, 2022, 5:07 PM

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Are you on the free plan or the developer plan?

lapis torrent Oct 27, 2022, 5:08 PM

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developer

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my other project is working just fine

wanton badger Oct 27, 2022, 5:09 PM

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Can you send a screenshot of what happens when you try to restart the deployment?

lapis torrent Oct 27, 2022, 5:09 PM

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I don't even have the option to do that

wanton badger Oct 27, 2022, 5:10 PM

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Can you push a new commit to your repo?

lapis torrent Oct 27, 2022, 5:12 PM

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i set up locally

wanton badger Oct 27, 2022, 5:14 PM

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Then get a new deployment up however you normally go about it

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railway up

lapis torrent Oct 27, 2022, 5:15 PM

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I am worried I was hacked but how? I used github to log in

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other project works

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& I want to avoid having down time & having to do this again

wanton badger Oct 27, 2022, 5:18 PM

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Do you have your project set to restart when it crashes?
That's one way to prevent this happening again

#APP is down & won’t restart