I attempted to log in using GitHub today, the website glitched and flashed between the login screen and a blank screen a few times (I think, I don't recall perfectly) and then said that I had been banned for "multiple accounts". I've only ever created one Railway account and believe this is an error. How can I get my account (and hopefully projects/env files) restored? The email to my GitHub account is [email protected]
#banned for 'Multiple accounts' after attempting to log in
34 messages · Page 1 of 1 (latest)
i filled out the form as well
cool, you might wanna wait for some time. Team is OOO cause it's weekend.
ah ok thats rough, all my sites are down rn
ok i know my english is non existant. but in error makes sense to me
thats p rough yea 😦
There’s a massive block of accounts lumped together there. Dunno if you’re on a VPN or something but, unbanned for now
You’ll wanna probably upgrade your Railway account to prevent this
@cinder ledge ^^^ incase you missed it
thanks! @Cooper i was previously on the developer plan 😦
Hello. This came to me after signup. I am an Iranian and I had to use a filter breaker. Thank you for solving my problem.
@tidal kelp hi. I'm sorry to disturb. can you solve my problem?
email?
try now
Yes, sorry
I think because the IP block is banned its going to keep tripping
I am trying to think of a workaround
try now?
Thank you
nop
Not. It didn't happen
then I dunno what I can do
I dont have cycles to implement a IP Ban workaround, I am sorry
OK. I realized. Thank you again for your attention
Hi, I got this mail 2 days ago, filled the form that was in the mail but still no response from Railway.
Can anyone help me? @tidal kelp