Magic login service down? | Railway | Page 1

elder bough Sep 28, 2022, 4:59 PM

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I've got a personal Railway account (GitHub auth) and have setup the two apps my organization uses. I'm trying to invite a new member just as a backup login.

From each project, I invite the user (who doesn't have a Railway account). They got the invite emails and click the buttons.

magic.link sends them a "Log in to Railway" email. Clicking the button in that email opens the new auth.magic.link tab with the confirm token and we get the message "You're logged into Railway! Go back to the original tab."

After a while, the railway.app tab's modal window changes to the attached error message.

We then tried to just sign them up as a new user, without using the invite link. We go to railway.app and click "Login". We use the same email. We get the same magic.link process, but instead of the "internal server error" modal, it does nothing for a few minutes, then the modal closes and we get an "internal server error" message on the login modal.

Is this a known outage?

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Magic login service down?

ivory jackal Sep 28, 2022, 5:05 PM

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Looks like they're facing some issues on their end: https://status.magic.link/

Magic Status

Welcome to Magic's home for real-time and historical data on system performance.

elder bough Sep 28, 2022, 5:06 PM

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AWS us-west-2 goes down -> Magic Link goes down -> Railway can't login. The dependencies are real! 😆

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Though someone should tell AWS, since they are green: https://health.aws.amazon.com/health/status

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3.5 hours later, Amazon has noticed something: https://status.aws.amazon.com/rss/apigateway-us-west-2.rss

elder bough Sep 28, 2022, 5:48 PM

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Shouldn't your status reflect the inability to login or create accounts using Magic? https://railway.instatus.com/

Railway Status

short juniper Sep 28, 2022, 5:49 PM

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elder bough Shouldn't your status reflect the inability to login or create accounts using Ma...

Very true! Lemme call a degredation

#Magic login service down?