#Cannot connect to backboard.railway.app

36 messages · Page 1 of 1 (latest)

unreal vine
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I cannot seem to access backboard.railway.app at all. Was working on some deployments and all of sudden I am not able to connect.

worthy solstice
unreal vine
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Ah

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Is this documented somewhere? Not that I can access the documentation site.

worthy solstice
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No, it’s not documented, but basically you got rate limited for a bit.

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Only the railway team can remove that rate limit

unreal vine
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Is this rate limit applicable to the CLI too?

worthy solstice
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I’m not sure

merry anvil
worthy solstice
merry anvil
unreal vine
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is this applied on all plans?

merry anvil
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Yeah

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100+ requests were sent from your IP in a minute or something similar (not sure what the exact numbers are)

unreal vine
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that is interesting

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not sure how i did that using the web interface

merry anvil
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you opened multiple tabs?

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This usually doesn't happen

unreal vine
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i was looking at the deployment logs / build logs frequently trying to debug

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i was on one tab

merry anvil
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Anyways, can you try changing your network? Is that feasible?

worthy solstice
unreal vine
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I understand the implementation of the rate limit. But this is unfortunate if one was having a real production issue and trying to debug or run other deployments. Perhaps an IP whitelist feature may be a good idea...

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I'm in no rush here, was just trying out and figuring out the platform usages for my application.

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I can wait until rate limit is removed.

merry anvil
unreal vine
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cool thanks

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Ultimately maybe there is a bug in the UI and how much requests it is sending. That would be my guess. Perhaps batching requests may be good? Or maybe the UI can have special rules applied for rate limits. Just throwing around ideas. I like the platform and want to do more on it.

worthy solstice
merry anvil
tiny lagoon
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Hey @unreal vine, did you happen to be on a VPN?

unreal vine
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Hey, @tiny lagoon no i am not. I'm on residential fios

tiny lagoon
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Going to DM ya, lets get this resolved. Terribly sorry bout this

unreal vine
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No problem at all, talk to you soon.

tiny lagoon
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Sent a friend request