#✅ | My video isn't playing

1 messages · Page 1 of 1 (latest)

worldly carbon
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I just see a missing texture thing instead of the actual video background that is supposed to be there.

stiff inletBOT
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Hi! 👋 Please first click the button below to start this support ticket.

⚠️ It is not possible for anybody to send messages in this ticket before it has been started, so you need to click the button for others to be able to help/answer you.

stiff inletBOT
# worldly carbon I just see a missing texture thing instead of the actual video background that i...

This could be related to these existing reports:

First, please make sure you’re on the latest builds of:

  • FancyMenu
  • Watermedia V3
  • Watermedia Binaries V3

Also, if you’re still using the old Video [MCEF] type, switch to the new native Video background.

Next, send me your /logs/latest.log from right after the issue happened.
I can’t debug this properly without the log file 📄🔍

If it still happens with only FancyMenu + Watermedia installed, it’s very likely a FancyMenu bug and you’ll need to report it on the FancyMenu GitHub.

If you want, I can continue in German 🇩🇪

worldly carbon
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oh yeah, the purple square issue really sounds like it is related to what happens for me 😮

stiff inletBOT
worldly carbon
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where do I get the log from?

stiff inletBOT
# worldly carbon where do I get the log from?

You can find it in your Minecraft instance folder at logs/latest.log 📄

If you use CurseForge/Modrinth:

  • open the instance folder
  • open logs
  • send latest.log

Important: grab it right after the problem happens, and please send the latest.log, not a crash report.

Möchtest du lieber auf Deutsch weitermachen? 🇩🇪

worldly carbon
stiff inletBOT
# worldly carbon
Minecraft Log Analysis

Log Overview
There are two notable issues in the log. First, the Jade Modded Entities mod failed to initialize its Jade plugin, crashing internally with a NullPointerException because it could not find its platform helper services. Second, FancyMenu failed to initialize its video player, reporting that it was unable to find the MRL#createPlayer method, which points to a compatibility mismatch between the installed versions of FancyMenu and WaterMedia.

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Potential Problem Solutions
To resolve the Jade Modded Entities error, try updating or temporarily removing jademoddedentities. Since the game reached the main menu successfully anyway, you can ignore it if Jade isn't broken in-game. To fix FancyMenu's video playback failures, ensure FancyMenu and WaterMedia are updated to fully compatible releases, as API changes in beta/RC releases of WaterMedia often break older integrations.

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Minecraft
Minecraft Version: 1.21.1
Mod Loader: NeoForge
Mod Loader Version: 21.1.233

Detected Optimization Mods
Sodium, Sodium Extra, ImmediatelyFast, Ferrite Core, Lithium

Compatibility-Relevant Mods
Essential: Not detected
Distant Horizons: Used
Sinytra Connector: Not detected

Important Mods
JustZoom Version: Not Detected
FancyMenu Version: 3.9.1
Spiffy Version: Not Detected
Drippy Version: 3.1.2
Konkrete Version: 1.9.9
Melody Version: 1.0.10
MCEF Version: 2.1.6-1.21.1
FER Version: 0.4.7
WaterMedia Version: 3.0.0-beta.12
WaterMedia Binaries Version: 3.0.0-rc.1

stiff inletBOT
# worldly carbon

Thanks, the log is very helpful 📄

What the log says
FancyMenu fails to create the Watermedia player:

unable to find MRL#createPlayer(..) method

That usually points to a Watermedia version mismatch / incompatibility.

Your log also shows:

  • WaterMedia 3.0.0-beta.12
  • WaterMedia Binaries 3.0.0-rc.1

So the most likely fix is to update/reinstall Watermedia V3 and Watermedia Binaries V3 so they match and are the latest builds 🛠️

Also make sure

  • you’re using the new native Video background
  • not the deprecated Video [MCEF] background

This could be related to:

If it still shows the purple squares after updating and testing with only:

  • FancyMenu
  • Konkrete
  • Melody
  • Watermedia V3
  • Watermedia Binaries V3

then it’s most likely a FancyMenu/Watermedia bug, and you should report it on the FancyMenu GitHub with this latest.log 🧩

stiff inletBOT
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Thread Marked as Solved

This support thread has been marked as solved by @worldly carbon.

The AI helper is now disabled.

Marked by Keksuccino