tender needle
Hello, I'd like to know what the best would be to have a user send a followup message after a reply from thr chat bot is sent. For example, I want the bot to ask someone for their name and the bot will wait for that reply then perform some logic. What would be the best way to do this? We didn't want to reply on the uset adding a token like "#Name" at the beginning so we're using a database to keep track of the sessions set up but I'd like to know if there's a better idea.
Thank you in advance.
silver crypt
You can wait for user to send next message like for a minute if didn't answered then stop waiting and exit
slate cedar
Hello, I'd like to know what the best would be to have a user send a followup me...
you need a chat context controller.
tender needle
you need a chat context controller.
How can I get that @slate cedar ?
slate cedar
do you use any database?
tender needle
Yes, I do. MySQL in particular
slate cedar
how i do in my bot is every user has a 'context' field
so for a booking chat flow, for example, user context is updated like this
Context on start menu -> context is 'start' or null
chooses booking option -> set context 'booking-0'
next booking question -> next context, 'booking-1'
and so on
so check the context and validate each answer how you want
or... just use dialogflow
which also does this
tender needle
Thank you, I thought I could use some JavaScript solutions but I guess I can't avoid using databases.